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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 401-410 of 6,498 reviews
Mar 12, 2024
phuongn24
5 out of 5 stars review

Deep cleansing , and affordable price

First, The packaging is really good. I have you been using this formula for years. These are just like you buy in the store excepted a better price. I’m not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue. Normal scents

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2025
zeken_1469
2 out of 5 stars review

Didn’t meet expectations

I recently tried the Neutrogena Oil-Free Acne Wash with Salicylic Acid, hoping it would help with my occasional breakouts. Unfortunately, it didn't meet my expectations. While the product is marketed as a gentle acne solution, I found it to be quite drying on my skin. After using it for a week, my face felt tight and somewhat irritated. The formula does have salicylic acid, which is a well-known acne-fighting ingredient. However, it seemed to strip my skin of its natural oils rather than just targeting the acne. I also experienced some redness and flakiness around my nose and chin area. On a more positive note, the cleanser has a pleasant scent and lathers well, making it easy to apply and rinse off. It might work better for those with very oily skin, but if you have combination or sensitive skin, you may want to be cautious. In summary, while the Neutrogena Oil-Free Acne Wash could work for others, it didn't suit my skin type. There might be better options available for those with sensitive or dry skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 6, 2017
Mitra
1 out of 5 stars review

My skin has become dried and pores have swelled up

Had an acne prone skin hypersensitive oily skin. Though it was clear, but was getting oily as summer is approaching,i bought this. After 2 use, skin beside my nose and cheeks swelled up and started itching. Small comedones have appeared all over the face and eyes. Skin looks patchy dry. Open pores have swelled up, so visible.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 2, 2022
laurieb51
5 out of 5 stars review

Use it every day

I use Neutrogena’s Oil free acne wash every day. Most acne products use sulfur in them. Which I am allergic to. This has salicylic acid in it, which I find it very good for acne. I love this face wash. It doesn’t dry out your face, just makes it super clean and super soft! I highly recommend y!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 29, 2015
atheus89
2 out of 5 stars review

Burn Scars

After my 25th birthday my skin started to go haywire I've never really struggled with so this was very frustrating to me. So I decided to try this product I feel like it got rid of the pimples that I was getting, however it overly dried out and burned my skin. It burned to the point where I feel like it created burn marks on my skin around my mouth, laugh line and chin area, maybe my skin is too sensitive for this product. Now I have to figure out how to get rid of all of the scaring.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi atheus89. Thank you for taking the time to review our Neutrogena® Oil-Free Acne Wash. We're so sorry to hear about the experience you had. We take these matters very seriously and we'd like to learn more. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EST Monday through Friday. We look forward to speaking with you.

Nov 6, 2015
Ashley
1 out of 5 stars review

Do Not Use!

I used this cleanser twice and my skin is now completely ruined. The first day my face felt clean and tingly and I continued to use it the next. My face then turned as red as an apple with little bumps all over it. It feels like I'm running my hand over sandpaper when touching my face. The cleanser also caused very deep wrinkles on my eyelids as well as under my eyes. My entire face hurts so bad to move. Feels like I have an awful sunburn and my chin is now starting to peel. I would never recommend this product to anyone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Thank you for your review on our product. Your experience is not typical, so we would like to learn more. If you could, please call our consumer care center at 1-800-585-4048 Monday- Friday 8 am- 8 pm ET. Thank you!

Dec 8, 2022
hollyw140
4 out of 5 stars review

Good drug store choice

This is a great acne choice from the drug store. It works really well at dissolving makeup, no residue and doesn’t dry out skin excessively. Salicylic is way better for skin than benzoyl peroxide. I switched to curology because it was better for me but this is great as an inexpensive acne solution.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 24, 2018
JustBre91
5 out of 5 stars review

Wonderful face wash

I love this face wash I use it twice a day. It definitely does the job. Gets rid of my small pimples and blackheads i always rinse it with cold water afterwards. I won't use another acne facewash again! I been suffering with acne for 14 years and this is the only face wash that's helped me thank u Neutrogena your amazing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 6, 2022
jposty
5 out of 5 stars review

Son Approved

My son uses this wash daily. In his teen years, he struggles with acne a little bit. He is a college athlete and now 20 years old. He still deals with breakouts occasionally from sweat and his helmet. This is the only face wash that we have found that actually works for him. It washes the sweat right off and kill any bacteria from his helmet or anything like that. His skin is always clear now.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 19, 2024
mw1977
4 out of 5 stars review

It works but does dry your face out

I like the effectiveness of this squash It works really well but it does dry your face out quite a bit so I have to use moisturizer afterwards The sentence simple and easy on the nose not really sure about the ingredients but the packaging is simple and the price is very economical.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there. Thanks for leaving this review about our acne wash. We'd really like to hear more about your time with our product! Could you please give us a call at 1-800-582-4048. We're open 9am to 5:30pm EST; Monday through Friday. We hope to hear from you soon!