Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 431-440 of 6,499 reviews
Jun 6, 2025
annchkhetiani_2826
5 out of 5 stars review

Budget-Friendly Beauty That Delivers ✨

Finding a skincare product that checks all the boxes and stays within budget isn’t always easy — but this one is a total gem. Let’s start with the price: super affordable for the quality it delivers. It proves you don’t have to spend a fortune for real results. The packaging is sleek and well-designed, with a minimal but elegant look that feels more luxurious than its price tag. It’s the kind of product you’d love having on display. The scent is light and refreshing — not too strong, just the perfect hint of something clean and soothing. It enhances the experience without overwhelming your senses. When it comes to ingredients, I was impressed to see a blend of skin-friendly elements like [insert ingredient — e.g. aloe, niacinamide, or green tea], which are known for their calming and hydrating properties. As for effectiveness, it truly delivers — my skin felt smoother, more hydrated, and looked noticeably healthier after just a few uses. This one’s officially earned a permanent spot in my routine. 🌿

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 20, 2014
Natalie8684
1 out of 5 stars review

My poor face!

I used this product for one day and on the second day my face got extremely itchy and red. Today when I woke up, it's dry, peeling, tight and still very red and itchy! I have stopped using this product and won't try it again! I will keep using other Neutrogena products but unfortunately this one isn't for me!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Natalie8684. Thank you for taking the time to review our Neutrogena® Oil-Free Acne Wash. It's not typical for our consumers to experience any type of reaction after usign this product and we would like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forwar to hearing from you.

Oct 18, 2023
jovannym2
5 out of 5 stars review

Must purchase

Oil-free face wash is perfect for keeping your skin clean and fresh without adding any extra oil to your face. It helps remove dirt and impurities while maintaining a balanced complexion. Definitely a must-have for anyone with oily or combination skin! 😄🚿

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 20, 2014
Lauren
1 out of 5 stars review

This is NOT a SAFE over-the-counter product

Mistake number 1: I used this and woke up with a rash on my face. It usually takes time for any acne treatment to work so I kept using it. Mistake number 2: I noticed my skin was VERY VERY DRY. So I decided to use it once a day and use plenty of moisturizer. ...no results. Mistake number 3: I used a small amount and added lots of water to dilute this HARSH product. YET my skin changed from dry to very flaky, leathery, itchy, and I got clusters of pimples my cheeks. I have small zits and these pimples/cyst were new to me! The BEST decision discontinued using this product after several months of using it. My skin was so bad, I HAD to see a dermatologist to help my skin recover from the damages and acne marks of this HARSH product. My self-esteem was at all time low due to my face. I looked like I aged too. AWFUL!! 2 Cents: Just because a product is on the market and "over the counter" does not mean it is safe to use on your face. Your face is delicate. Please don't use just any product. Do you research. Better yet, see a dermatologist. It is the safest way and your doctor is accountable & reliable for your skin care. Even though it's expensive, realize that dermatologist are experts in the field of skin care and are willingly to help you get clear skin in the safest way possible. For 14 years, I've used product after product (including proactive) trying to "cure" my acne with similar over-the-counter drugs when I should have just called my doctor to help me find the best product for my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Hi Lauren. We are so sorry to hear that you had this experience. Your experience with our product is not typical. We take these issues very seriously and would like to speak with you directly to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Jan 24, 2024
chlod2
5 out of 5 stars review

Great cleanser, affordable, cleared up acne!

I love this cleanser! It’s not pricey like other cleansers but work just as well! The packaging is normal, nothing bad about it. Otherwise the smell doesn’t really smell bad nor good, this cleanser uses AMAZING ingredients. I especially love the Salicylic Acid in it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 20, 2022
davids149
2 out of 5 stars review

Decent product, poor results

Used product for 2 weeks consistently but failed to see consistent results. Face was left feeling clean after each use - in the morning and at night before moisturizer - and I noticed reduced acne after a couple days of use, but was disappointed to experience a breakout after just two weeks. Had to stop using the product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear of your experience. Our team is always looking for ways to help improve our products and we'd like to learn more. Please give us a call at 1-800-582-4048. We are available M-F from 9am-5:30pm ET. Thanks!

Apr 30, 2024
michellew173
5 out of 5 stars review

Great for acne prone skin

a game-changer for acne-prone skin. It contains 2% salicylic acid, which helps unclog pores and prevent breakouts. I love how it gently removes excess oil without over-drying my skin. After using this face wash, my skin feels clean, fresh, and noticeably clearer. It’s also great for reducing blackheads and controlling shine throughout the day. If you struggle with acne or oily skin, this salicylic acid face wash is a must-have in your skincare routine!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 29, 2011
Jazmin
5 out of 5 stars review

Best Acne Wash! I love it!

I'm 17 & I have a lot to deal with already- school, boys, friends, etc.- the last thing I needed was acne! I recently started developing more and more acne and it really made me self conscious. I've tried other popular acne washes and they didn't work for me. Then, I saw all of the commercials for the best #1 dermatologist recommended acne wash and I decided to give it a try. So far,I love it. My acne disappeared on some parts of my face within days. My friends noticed a difference right away. I love the way the cleanser feels and I actually look forward to washing my face every morning now. I have gained so much confidence with my face looking like it did when I was younger!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 11, 2022
samj75
5 out of 5 stars review

Old Reliable

I've been using this face wash since I was a teen to control my acne through all kinds of hormonal surges, cycles, and changes. On the daily, I use a more gentle face wash. But whenever I have a surprise breakout, the Neutrogena acne wash clears it up very quickly, with no additional products needed. I also sometimes use it to prevent breakouts when I anticipate one ahead of time. It works like a charm!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 26, 2022
lb1234
1 out of 5 stars review

burnt and swollen skin

This product should be discontinued. After one gentle wash my skin feels tight as if I am recovering from a burn/scar. The skin is bumpy and scaly to touch and my eye/lip areas are swollen. The bottle doesn't even say that this is a strong wash which it definitely should. Will not by any Neutrogena products after this. Also there is a lot of similar reviews about this issue which Neutrogena should care more about.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're extremely sorry to hear about your reaction to this cleanser, but we appreciate you letting us know! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!