Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

Member photos

  • +387 images
Sort by |
Showing 431-440 of 6,507 reviews
May 9, 2023
Reviewer name: creatorjanelle
5 out of 5 stars
5 out of 5 stars review

Another Classic

I think this was my go-to all through my teen years and I have found myself reaching for it again. I was looking for a new face wash that didn't irritate my skid and realized I hadn't used this in years. So last year, I grabbed another bottle of this and it is now my daily cleanser. It's just like it used to be. A great buy!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 27, 2023
Reviewer name: ilikefoodandperfume
5 out of 5 stars
5 out of 5 stars review

Works very well BUT drys out skin so moisturize after

The cleanser has a very nice fragrance and a gorgeous color to the formula,My only complaint is after like 2 uses it it dried out my skin I mean.Its supposed to dry out zits so I don't know what I expected.Either way I would recommend this as long if you moisturize after.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

This shouldn't have happened and we're so sorry that it did. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Feb 24, 2023
Reviewer name: hannahm735
3 out of 5 stars
3 out of 5 stars review

Very drying on combination skin

As a person who struggles with cystic acne this was something I grabbed at a very young age. My mother has used this face wash for as long as i remember but for me it was like washing my face with a hand wash and didn't help my deep acne, maybe just for surface level whiteheads.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this product wasn't a good fit for you. We'd like the chance to learn more about your experience using this face wash. When you have a moment to talk, please give us a call at 1-800-582-4048 to speak with someone from our team. We look forward to hearing from you!

May 1, 2023
Reviewer name: sahomis
4 out of 5 stars
4 out of 5 stars review

good cleanser

There's not much to say about this, its a good reliable cleanser for those with acne. I wouldnt use this consistently, more like every few days or so, just because my skin is a little sensitive and this can make it feel stripped. but its a good cleanser to have when u need it

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear our product is causing sensitivity. We'd like the opportunity to learn more about your experience, as we don't expect this from our facial wash. When you have a moment to talk, please give us a call at 1-800-582-4048 to speak with a member of our team. We look forward to hearing from you!

Mar 24, 2014
Reviewer name: hippietoes89
1 out of 5 stars
1 out of 5 stars review

horrible horrible product.

used this wash a total of 3 times and my faces dried out , became very red, and very itchy to the point it became painful and brought tears to my eyes. i was embarrassed to go to work and even leave my house! i bought a new gentler aveeno wash and some ultra calming aveeno moisturizer and it starting to ease up but still very dry and very irritated. i have seen countless reviews with the same issue....so WHY ON EARTH ARE YOU STILL SELLING THIS PRODUCT???? very dissatisfied and wish i would have seen these reviews first! terrible!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 29, 2025
Reviewer name: cutesmile_1728_7363
4 out of 5 stars
4 out of 5 stars review

It really helped clear my skin without feeling too

I tried the Neutrogena Oil-Free Acne Wash with salicylic acid back when I was struggling with acne, and it really helped keep my breakouts under control. It left my skin feeling clean without being too harsh, though I did notice some dryness if I didn't moisturize afterward. Overall, it was effective and gave me a good boost in managing acne.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 20, 2023
Reviewer name: antoniod9
4 out of 5 stars
4 out of 5 stars review

Great deep cleanser if you have oily skin

Great cleanser to keep in your skincare arsenal when you really want a deep cleansing like in the shower. I personally don't use it everyday as the ingredients dry some areas of my skin out but its price is so reasonable that it has been a tried and true.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 11, 2018
Reviewer name: Madison
2 out of 5 stars
2 out of 5 stars review

Don't try it

I bought this product literally 4 days ago and have used it 3 times. I started the night I got it, read the label and applied it to my face. The first night was amazing and it made my skin soft. I applied cream and went to sleep. The next morning I applied it again and I noticed my face was a bit red. I assumed I had rubbed too hard and so I tried again that night but applied a bit softer. The next morning was awful my face was itchy, red, numb and inflamed. It is still this way after discontinuing it and 2 days have gone by. So disappointed in neutrogena as it says it is good for all skin types and is gental.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out and sharing your review with us! We're so sorry to hear you had this reaction after using our Oil-Free Acne Wash. When you have a moment, please give us a call at 1-800-582-4048 so we can learn more about your experience and help to make this right. We're available Monday-Friday from 9A-5:30P ET. We hope to hear from you soon!

Apr 3, 2024
Reviewer name: azuro_24
5 out of 5 stars
5 out of 5 stars review

Oil-Free Acne Wash | Neutrogena

The Oil-Free Acne Wash cleanser has salicylic acid, this ingredient helps to clean and exfoliate the skin, reduces and controls acne from the first uses, ideal for oiyl or mixed skin. 🍊🔶 • Facial cleansing is the first step to have healthy skin • El limpiador Oil-Free Acne Wash tiene ácido salicilico, este ingrediente ayuda a limpiar y exfoliar la piel, reduce y controla el acne desde los primeros usos, ideal para pieles grasas o mixtas. 🍊🔶 • La limpieza facial es el primer paso para lucir una piel sana •

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 25, 2023
Reviewer name: kimmik1
3 out of 5 stars
3 out of 5 stars review

It was not good in long term use for my combinatio

It the beginning it helped to clear problem areas but them it stared to over dry my skin because i didnt have a balanced skin care routine. I am willing to buy this product if i am ever limited with choices. I just now know to pair it with a good moisturizer.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there, we're sad to learn that our Acne Wash wasn't the best match for you and we'd like the chance to know more. When you can, please give us a call at 1-800-582-4048 Mon - Fri between 9 am - 5:30 pm ET. We hope to hear from you!