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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 371-380 of 6,507 reviews
Jan 13, 2023
Reviewer name: briang42
5 out of 5 stars
5 out of 5 stars review

acne-b-gone

i liked this product a lot. i unload boxes from trucks all day every day, (except for my days off of course), lol)) i swear a lot and i get acne like crazy and this product has really helped. it's easier to apply and use and it has pretty much solved my problem !!— NO MORE ACNE—!! 😁

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 15, 2024
Reviewer name: gracetee
5 out of 5 stars
5 out of 5 stars review

Best cleanser

I have you been using this formula for years. These are just like you buy in the store excepted a better price. I'm not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 28, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

The ONLY facewash I can use

I've used this product for close to a decade (it helped clear my mild acne in high school and has kept my face clear since) and it's the only facewash I've used that doesn't make me break out. I'm not sure what happened with all of the reviewers stating how harsh it is, I have insanely sensitive skin (warm water sometimes gives me hives) and this has never bothered me. I always moisturize after washing with this and have never had any dryness, burning or discomfort. Love it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

We are happy to hear how well our Acne Wash has worked for you and greatly appreciate your feedback! Have the best day!

Mar 7, 2018
Reviewer name: danacw90
1 out of 5 stars
1 out of 5 stars review

There’s nothing gentle about this product

Do not buy this product! You’ve been warned! I’m actually very disappointed that Neutrogena would market this product as a “gentle” cleanser (haha!) At least call it what it is, a very abrasive cleansing agent. Unfortunately, I learned after the fact that sodium C14-16 olefin sulfonate can be very drying. Needless to say my face is on fire! Parts of my Facebook are swollen. My skin, which was once almost baby smooth is rough. I’m terrified that this product has done some lasting damage to my skin or will cause a massive outbreak due to the irritation. All of this after having used this produce for three days (shows you how potent the irritant is)! This product is a far, far cry from gentle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no! We’re so sorry to hear this and we fully understand your frustration regarding your experience with our Oil-Free Acne Wash. When you have a moment, please call us at 1-800-582-4048 between the hours of 9:00AM – 5:30 PM ET, Monday – Friday so we can learn more about what happened and see what we can do to help. We hope to hear back soon!

Aug 5, 2025
Reviewer name: deenar3_4875
5 out of 5 stars
5 out of 5 stars review

Awesome wash

Awesome wash that helps skin be clean it is for oily skin but I have normal skin and use it some days. It has good ingredients and is effective in acne. It's better suited for oily skin or men in my opinion for daily but I find it great for blackheads and whiteheads!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 15, 2023
Reviewer name: zarak50
5 out of 5 stars
5 out of 5 stars review

Love it!

I love it. It does the job, isn't too harsh on the skin, doesn't dry you out too much, and leaves the skin feeling refreshed and clean! I always use a water-based moisturizer after using this product. I have naturally oily skin and this product helps so much. Not a pimple in sight!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 17, 2024
Reviewer name: danielleb727
5 out of 5 stars
5 out of 5 stars review

Effective acne cleanser

If you're struggling with acne this is a great basic cleanser with 2% salicylic acid. I use once daily at night along with a gentle cleanser in the am and it keeps my skin clear and free of breakouts. We recommend this cleanser all the time at my dermatology office.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 4, 2024
Reviewer name: avreew2
3 out of 5 stars
3 out of 5 stars review

Pretty nice

This face wash is pretty good. It definitely cleans your face especially for how cheap it is but you can probably find better. I didn't really notice much of a difference after using it but it's definitely still not the worst and I actually love the packaging though it works great.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from JONYUK

Hi there, we're sorry to hear about your experience with our product. We would like to follow up with you. When you have a moment, please give us a call at 1-800-582-4048 Monday - Friday 9 AM–5:30 PM. Thank you, and we look forward to hearing from you soon.

Aug 2, 2014
Reviewer name: swimmer04
4 out of 5 stars
4 out of 5 stars review

I really enjoy this product!

I am an avid competitive swimmer, so my skin is always in harsh chemicals. It would go from really dry to really oily. It seemed very agitated and I could not control my breakouts. I've been using this product for about 2 months now, and I have definitely noticed a difference. My skin has kept a clean feeling and my breakouts have been showing up less and less. I'm looking forward to continuing this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 25, 2025
Reviewer name: ashadaieb_1057
5 out of 5 stars
5 out of 5 stars review

Excellent product for acne

I have used this product over 10 years and it works wonders for my oily skin. The scent and texture is very appealing and mild, the ingredients used are very strong I would say and will cause your skin to look dry if used too often, it's definitely value for your money and it is extremely helpful for oily skin type. I carry this item everywhere I go because the packaging is great.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361