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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 371-380 of 6,499 reviews
Oct 5, 2023
Anonymous
1 out of 5 stars review

Not great

As an esthetician, I have only seen skin become incredibly dried out and irritated by this product. It strips the skin of its natural oils, and can cause irritation through repeatedly using salicylic acid every day. Yes, the price point is good. But the product does more harm than good over time.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hey! SO sorry to hear this! Let's chat more! You can reach us at 1-800-582-4048, M-F, 9AM-5:30PM ET. We look forward to connecting with you soon!

Jan 3, 2023
shonangirl13
3 out of 5 stars review

Didn’t work

Tried many acne face washes and this one like many, fell into the “ok” category. Liked that it was unscented however, didn’t feel that my acne was getting any better. Being that it is a wash, doesn’t lather and personally didn’t feel refreshing after use.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 26, 2023
patriciam357
3 out of 5 stars review

Does the job… maybe a little too well

This acne wash tends to dry my face out too much. I won’t recommend it for anyone who already battles with dry skin. But, I can see someone battling oily skin loving it. I used this product during shower time as part of my cleaning process. It definitely helped clear my skin but the dryness was a little too much for me to deal with. Being an older woman dryness mean wrinkles and crepey appearance. <— not a good thing. However, when it comes to cleaning your face it does its job, maybe a little too well for some.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 21, 2024
Anonymous
5 out of 5 stars review

⭐⭐⭐⭐⭐ Great for Clearing Breakouts – Gentle and Effective!

I’ve been using the Neutrogena Oil-Free Acne Wash with Salicylic Acid, and it’s seriously great for keeping my skin clear. The salicylic acid helps to reduce breakouts without being too harsh or drying out my face. I love that it cleans deep but still feels gentle enough for daily use. It’s been a game changer for my skin routine, and I’ve noticed way fewer pimples since I started using it. If you’re struggling with acne and need something effective but not too harsh, give this a try. If this review was helpful, please like it! 😊

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 18, 2024
brittanyb426
3 out of 5 stars review

Not effective!

I used this product for a while and didn’t see any major results. It’s slightly scented and I like the clear bottle to be able to see how much product is left. The ingredients suppose to target acne but I saw no improvement in my skin. For the price point it could be doable.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Mar 11, 2025
maruenriquez_4217
5 out of 5 stars review

Awesome face cleanser!

This is the best quality cleanser I have stuck too! The scent is pleasant as well. Leaves your skin so Soft and clean! Have tried a lot of face washes, but have liked Neutrogena's products a lot. A fter it went out of stock switched to this one and it has been amazing

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 18, 2022
kaciep11
5 out of 5 stars review

Love it!!!

I have been use Neutrogena Ance Wash a years. It’s make me feel my face clean and refesh after it used. It take all the dust deeply. It’s dry the Ance and make them smaller until the ance gone. With that price You can not find any products with the high results like Neutrogena.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 23, 2014
PuffyEyes
1 out of 5 stars review

The first reaction I've ever had

I don't have sensitive skin and have used many different products before for my spot prone skin. I used this once a day for three days and on the fourth morning I woke up and looked like I'd been in a fight. My eyes were very puffy with large bags underneath, my skin was patchy, red and felt like sandpaper and I had lots of little whiteheads on my chin. It is now the fifth day and there is no improvement. With christmas two days away maybe I should have asked for a ski mask as even I don't want to look at myself right now. I have read so many reviews of people having the same reaction so when Neutrogena say this reaction is not typical, I'm starting to think it is quite typical. It's safe to say I'll be throwing this product away.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello. We are so sorry to hear that you had this experience. We would like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Mar 9, 2023
baextrilla
5 out of 5 stars review

Since Grade School!

I’ve been using this since grade school… and I am now in my thirties. I never had an acne problem (though this could be why) but when I do breakout , I get those under the skin , and not ready to pop yet type of pimples. If I wash with this , it brings them to a head next day if not gone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 29, 2014
Shipu
4 out of 5 stars review

My skin is glowing up and removed all acnes

Hi, This is the best face wash for those girls who are facing the acne problems and oily chik chik problem etc.... i have purchased this only last week and with in a week i saw a more much difference in my face and acne's are cleared also...skin are glowing up now my friends also complimented me. Now-days m looking more beautiful....so all thanks to this product and it's really effected in my skin. thanks ya..

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate all of your feedback! You mentioned that this product has made your skin glow, this goes beyond what the product is supposed to do. We would like to learn more about your experience and speak with you directly. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8PM EDT. We hope to hear back from you soon.