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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 351-360 of 6,498 reviews
Nov 27, 2023
ilikefoodandperfume
5 out of 5 stars review

Works very well BUT drys out skin so moisturize after

The cleanser has a very nice fragrance and a gorgeous color to the formula,My only complaint is after like 2 uses it it dried out my skin I mean.Its supposed to dry out zits so I don’t know what I expected.Either way I would recommend this as long if you moisturize after.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

This shouldn't have happened and we're so sorry that it did. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Oct 9, 2012
NZ gal
1 out of 5 stars review

Left me with an itchy sore dry face

I went out and bought this product after everyone had raved about it, saying it was the best one for pimples. I used it for 2 days and my skin became really dry and it stung when I put moisturiser on even. I am finding it very hard to get the moisture back into my skin again, and my skin feels really gross. I would not recommend this to anyone. I wouldn't put up with this facewash, even if it does clear up your skin. what you are left with is dry, scaly skin which burns eveytime you go to wash it and moisturise. I prefer Clean and Clear, it is much more gentle on the skin and does not dry it out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 3, 2014
Reviewer
1 out of 5 stars review

Stop selling this please Neutrogena

So many people have experienced itching, redness, soreness, dryness, burning sensations and even flaking/peeling skin why is this product still being sold?! I don't know what ingredient causes this but I had extremely itchy skin and a rash all over my face which took ages to go. Very disappointed with this product and Neutrogena. Will never buy it again and am throwing it in the bin. Obviously some people have found it helps but with so many people experiencing reactions like this I do not think this product should be continued to be sold, or at least change how you market it- do not label it as a product that "gently cleanses"; it is not a gentle product and is in fact very harsh on the skin and contains a strong acid. I was shocked to see it "contains special skin soothers [to] prevent irritation and overdrying" as many many of the reviews I have read state this is exactly what the product does NOT do and in fact I found the product causes both skin irritations and overdrynes. Do not buy if you have sensitive skin- I don't even have very sensitive skin and yet this product still caused me a lot of itching and a rash.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello and thank you for taking the time to review our Neutrogena® Oil-Free Acne Wash. We're sorry to hear about the skin reaction you had while using our product, that is not typical and we'd like to learn more. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forward to speaking with you!

Nov 20, 2022
danikac13
4 out of 5 stars review

Love It !

I've been using this product for years and let me tell you it has never let me down . When I first started using it in 2019 I had bad acne and this product magically cleared it in as little as a week ! The only downfall is that if you combine it with other skincare it can dry out your skin but other than that it's about perfect, even for kids ! My little cousin (8) uses this face wash and it doesnt mess with her natural skin and , my mom (43) uses it every morning and night ! Perfect for all ages would definitely recommend ! It's the only skincare product you need and the only one I currently use , it just works that well , plus , neutrogena is pretty trend right about now so it wont be "weird" or "gross" to use ! Great product for all ages and skin types but would recommend more towards the people with thicker rougher skin , that way your skin can handle all of the salicylic acid! I just live this product and have been using it for god knows how long and its easily available just about anywhere ! It's cheap and easy ! Would definitely recommend ! I just would've liked to know that it can dry out skin if you use it too often at first , you have to let your skin sink into it !

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there, thanks for your review! We want to know more about how our Oil-Free Acne wash worked for you. We'd love have you call us at 1-800-582-4048 Monday - Friday (9AM - 5:30PM EST). We hope to learn more and hear from you soon!

Jul 21, 2024
kaleighs27
5 out of 5 stars review

Keeps me feeling nice and refreshed throughout the day đź«¶

I used this for about a week and I got the best results from it. I loved the smell and the bottle was shaped just right I could get every last drop. It was also very silky smooth and lathered up well. You also have to use very little product to wash your face a little goes a long way.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 3, 2023
kaylam623
4 out of 5 stars review

This is excellent for people who have oily skin.

I have extremely oily skin and bad acne when I was a teen and still have it even as a adult. Its,been a while since I used it. Actually years, but it work great leaving your skin feeling smooth,clean and oil free for a while. My acne started to clear up.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 8, 2019
Caity
1 out of 5 stars review

DO NOT USE! Face swollen & burning

I bought this product after finding it was rated too 5 acne treatment across multiple websites. I only used this ONCE and 24hrs afterwards my face started to burn and swell. After googling side effects I noticed this has happened to hundreds of other people. NO WARNING! With this many reported cases it should be taken off the shelves

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 23, 2014
Arsalan
5 out of 5 stars review

Suitale for sensitive skin too..

My skin is oily and ultra sensitive.. whenever i use any facewash for my oily skin i got acne and pimples.. But this facewash works like a miracle for me.. It not only suited my oily and sensitive skin but also this facewash helped to decrease size of the pores on my face..

Review from neutrogena.com
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Feb 6, 2012
Anonymous
1 out of 5 stars review

my acne got badder x10 times on my head

i got really bad acne on my forrhead & stress out easily it just made me acne worse.. none of it has clear up i freak hate don't buy this at all Neutrogena u have fail me :/ i will never buy this again.. u seriously have i would given this -0 :/ & i was planning to ask someone be my v day date.. Thanks lot Neutrogena

Review from neutrogena.com
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May 27, 2024
harmonyg11
5 out of 5 stars review

I will buy again if I use all of this

The photos that you see that I posted is what my skin looked like after I use this product I can't believe my skin got this move in this amount of time percent was immaculate I felt like I was in a spa the packaging was perfect it felt like I was in a influencer's house the ingredients is not too bad for your skin but it's all right and the price is a good amount for this type of product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361