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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 351-360 of 6,499 reviews
Mar 9, 2023
jenniferr781
4 out of 5 stars review

The orange stuff is the good stuff

Gentle effective cleanser best for people with blackheads and acne prevention. Not for active breakouts unless you're oily too. I did find it to bit a tad drying. Really great price though. The active ingredient is 2% salicylic acid so don't get ripped off buying something more expensive. Pump bottle is convenient but I wish it had a different smell. Nothing offensive, just a hazard of an unscented product. I buy this fairly often when I'm not using a different type of cleanser altogether.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 25, 2015
Sarah_J13
1 out of 5 stars review

AWFUL REACTION! skin is so sore

bought this to clear up my skin, woke up the next morning and my face was swollen, blotchy and extremely sore. Now currently on anti-inflammatory medication to sort it out. I would never recommend this product to anyone, I am so disappointment in this and i just hope my face swelling and the soreness goes down in the next day or so. DO NOT BUY IF SENSITIVE SKIN.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical and we want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

Jun 7, 2018
Amy29
1 out of 5 stars review

Horrible product !

I bought this today and I was so excited to use it, because my chin, nose, and forhead were covered in blackheads and pimples ... So I get home I wash my face how the directions on the back of the bottle say and 5-10 minutes after I wash my face I notice a gigantic dry patch on my cheek, from one wash and personally I'm scared what would happen if I kept using it honestly I don't think people should be using this, DO NOT BUY THIS PROUDUCT.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for writing this review, Amy – we're so sorry to hear about your experience. Please give us a call at 1-800-582-4048 between 9am and 5:30pm ET, Monday-Friday so we can chat some more about it. We hope to hear from you soon.

Apr 3, 2025
manalh18_3280
5 out of 5 stars review

Besh facial wash for acne

This face wash is like a no-nonsense, get-the-job-done kind of friend. One wash, and it feels like it’s telling my acne, “Pack your bags, you’re not welcome here.” It lathers up nicely, leaves my skin feeling clean (but not squeaky dry), and actually helps keep breakouts in check. The salicylic acid does its thing without being too harsh, which is a win for my sometimes-moody skin. Plus, no oily residue—just fresh, happy skin. If my acne had a villain origin story, this wash would be the hero shutting it down.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 9, 2021
Drie91
5 out of 5 stars review

Great Product

I love this product. When I first used it it did cause a breakout in the beginning as I have seen it in other reviews, but as soon as I started to apply Ponds facial moisturizer after washing my face with this product, the breakouts have cleared up and haven't occurred again since. You do have to apply a facial moisturizer after using this product. I will keep using this face wash and such a great deal at Sam's Club for a 2 pack. I highly recommend it.

Helpful?6BX1SN339KCK13596802361
Dec 29, 2022
miah138
4 out of 5 stars review

Moisturize after

The Neutrogena Oil-Free Acne Wash with Salicylic Acid is a reliable and effective face wash for acne-prone skin. It cleanses the skin deeply and helps to reduce breakouts. The only downside is that it can be a bit drying, so I recommend using a moisturizer afterwards. 4/5 stars

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi! Thanks so much for your review! We're sorry to hear that the product was drying and would love to know more! please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST.

Jun 29, 2024
imanis19
2 out of 5 stars review

Irritated my skin

This literally burned my skin. It irritated my skin so badly I had patches all over and my skin started to peel and just looked awful. I have seen where it has worked for others but that was not the case for me. Apart from that it has a nice fresh scent and the packaging is great.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Feb 28, 2012
Kaiti
1 out of 5 stars review

Horrific

First off I want to say I rarely have problems testing different products, I have combination skin and it's pretty tough. I purchased this product to try something different. I don't suffer from acne but I get the occasional spot on my face and I wanted to see if this was effective in clearing up those every now and then blemishes. The first time I used it, it was before bed, I wasn't able to sleep because my face was extremely itchy. My chin area, my cheeks. It was excruciatingly painful. I woke up in the morning with red dry skin. That was only after my first time using it. The second time it was 10x more unbearable. My whole forehead has broken out in tiny bumps (which was totally clear before me using it) and has increased the amount of blemishes on my face. I do not recommend this and am returning this product immediately. Do not waste your money and don't let the #1 Dermatologist Recommended on the bottle fool you.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 6, 2023
Anonymous
4 out of 5 stars review

I love this!

As someone who always tried using expensive skincare because I thought it made a difference, I was so wrong. I’ve been dealing with acne that I couldn’t get rid of for months, and I am not acne prone. But this has been gentle and really improving my skin!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 14, 2023
samanthaw285
5 out of 5 stars review

Gentle cleanse

Great gentle cleanser, helps clean the skin and remove excess oils at the end of the day. Has a light clean scent that isn't overwhelming, left my skin feeling light and soft. No residue or sticky feeling after using this, I recommend it if you're just needing a decent facial cleanser.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361