Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Customer photos

  • +27 images
Sort by |
Showing 341-350 of 6,498 reviews
Apr 21, 2023
alexr236
3 out of 5 stars review

Salicylic Acid

This cleaner is a pretty standard salicylic acid face wash. Neutrogena was the first salicylic acid cleaner I’ve tried that did it’s job and didn’t dry out my skin! Definitely worth trying, I recommend foaming it up in your hands as I felt it left my face just a tad bit cleaner.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 7, 2018
Amy29
1 out of 5 stars review

Horrible product !

I bought this today and I was so excited to use it, because my chin, nose, and forhead were covered in blackheads and pimples ... So I get home I wash my face how the directions on the back of the bottle say and 5-10 minutes after I wash my face I notice a gigantic dry patch on my cheek, from one wash and personally I'm scared what would happen if I kept using it honestly I don't think people should be using this, DO NOT BUY THIS PROUDUCT.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for writing this review, Amy – we're so sorry to hear about your experience. Please give us a call at 1-800-582-4048 between 9am and 5:30pm ET, Monday-Friday so we can chat some more about it. We hope to hear from you soon.

Sep 28, 2022
gamergirl_91
5 out of 5 stars review

Fantastic face wash

I use this face wash every night before bed. It leaves my skin feeling clean and fresh. It has drastically reduced the amount of acne on my chin and cheeks. I have also given this to my teenager, and it has helped him with his acne. It doesn't sting the skin, or leave it feeling oily.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 12, 2018
Jhon
1 out of 5 stars review

Terrible

I'm from indonesia, I'm so disappointed with this product, I bought this product 5 days ago.The next day after I use this product my face get dry, its so hurt and my eyes get swollen. The second day I get dark patches on both sides of my mouth, it's so terrible.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

Thank you for reaching back out to us! We're very sorry to hear about your experience, as we wouldn't expect this while using our products. We'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Mar 18, 2011
mild_acne_user
4 out of 5 stars review

Great acne wash

I started using this acne wash this week and within a couple days, I'm already seeing results. I have mild acne and occasionally white heads develop, and I've never found an acne wash that will clear pores and fully reduce my acne. I wash once in the morning and once before bed, and although this wash does dry out my skin, I simply apply a thin layer of moisturizer and I've found that that does the job. My skin is noticeably clearer and my break out is under control.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 22, 2024
teshab95_3562
3 out of 5 stars review

Its okay

Neutrogena Oil-Free Acne Wash with Salicylic Acid is okay for my skincare routine. It does a decent job of cleansing my skin and helping to prevent breakouts. The formula with salicylic acid works to unclog pores, but it can sometimes feel a little drying on my skin. It leaves my skin feeling clean and refreshed, but I do need to follow up with moisturizer to keep my skin from feeling too tight. The gel texture is smooth and easy to apply, and it lathers up well. For those with mild acne, it can be an effective option, but I think those with drier skin may want to pair it with a hydrating product. Overall, it’s a solid choice for a basic acne-fighting wash.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Aug 10, 2020
laneyphils
3 out of 5 stars review

Mixed Emotions!

This Acne wash was recommended by my doctor so I tried it and i immediately started peeling on the sides of my mouth and around my nose/upper lip and I can’t make the feeling go away. The good part is that my face used to be extremely oily and now it’s normal except for the spots I had just mentioned. Other than that I have definitely seen improvements.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We appreciate you sharing your experience and would like to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jan 26, 2023
patriciam357
3 out of 5 stars review

Does the job… maybe a little too well

This acne wash tends to dry my face out too much. I won’t recommend it for anyone who already battles with dry skin. But, I can see someone battling oily skin loving it. I used this product during shower time as part of my cleaning process. It definitely helped clear my skin but the dryness was a little too much for me to deal with. Being an older woman dryness mean wrinkles and crepey appearance. <— not a good thing. However, when it comes to cleaning your face it does its job, maybe a little too well for some.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 7, 2023
paulinab77
5 out of 5 stars review

Great to get rid of acne

Works great, l used it a long time ago when I had acne and it really helped. You get the clean feeling and the salicylic acid gets rid of the oil in your face. Be sure to rinse your skin very good after using this,I used micellar water afterwards to get rid of all the residue

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. Mention your username to the phone rep so they can quickly assist you. Talk soon!

Jul 10, 2012
Praktico1
5 out of 5 stars review

Pimples? Where?

Whenever I break out, it's not horrid, but it's noticeable. As soon as I see an abundant amount of acne on my face, I use this acne wash in the shower. When I get out of the shower, my acne is dramatically reduced. It feels like a brand new face! However occasionally, my skin will feel a tad dry after using this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361