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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 321-330 of 6,498 reviews
Jul 1, 2015
JSimone
1 out of 5 stars review

Waste Of Money

I've been using this product for a about a week followed by a oil free pink grapefruit moisturizer. A couple of days ago I noticed that my skin was awfully dry around the mouth area and I never had this problem before. Also now it's dry under my eyes and on one side of my jaw. I am disappointed in this product and would like a refund. Or something that agrees more with my skin

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi JSimone. We'd like to learn more about your experience with our product. If you could, please give us a call at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EDT. We look forward to speaking with you.

Jan 26, 2023
pamelam8f75
5 out of 5 stars review

The Holy grail for young skin, or sensative skin.

What can I say I Love this product. Started using it when I was a young adult, before they made all the other scents, this was a classic. Great on my skin, gel wash, or bar, and the both would last you for a good amount of time. Before there was Proactive, this was the jam, to taje care of problem skin, and Stridex pads, lol. But really, cant go worng with a classic, for sensative skin, and especially, teenage skin. It gives you a glow afterwards.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2023
mariahr90
2 out of 5 stars review

Not for dry skin.

I got this product hoping that it would help my oily skin, although it did, it made my face completely DRY! So dry I had to get a moisturizer cream after I use it and it still wouldn’t be “not dry”. It’s okay for some, but for me, I won’t be purchasing this product again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're very sorry to hear that this has happened to you. We would like to learn more about your experience so we can best help you. If you could, please give us a call at 1-800-582-4048, Mon-Fri 9am to 5:30pm ET. When you reach one of our specialists, please provide them with your email address. We hope to hear from you soon!

Sep 9, 2024
babyyxbrookee_4832
5 out of 5 stars review

Definitely recommend!!

My little brother bought me this because I kept complaining about my acne and boy did he pick good!! Its so gentle and smooth on the skin and ends up making your skin super clear and smooth! It doesn't take much maybe a squirt then a little to spread all across your face as needed! And it has a pleasant clean scent!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 2, 2023
christaa6c48
5 out of 5 stars review

Loved this as a teen

I used this as a daily ritual when I was a teen, I had extremely oily acne prone skin and this gave me the confidence to have clean acne free skin, however as an adult I have the opposite problem and can no longer use as it over dried my skin. However I would still recommend this for very oily acne prone skin. It smells clean and makes your face feel clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Nov 7, 2018
BurningRed
1 out of 5 stars review

Red and burning

I bought this product a week ago and finally decided to try it out. The first couple of days, I felt fine. On the third day of washing, my face felt like it was on fire, even after I rinsed! My face is covered in a rash that burn. My skin looks horrible and feels even worse. No amount of lotion helps ease the burn!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear about this reaction you've had with our product and we'd like to learn more about it. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to speaking with you!

Nov 16, 2023
vannhid
5 out of 5 stars review

Good for treating body acne

I have body acne and this acne wash has helped me a lot in dealing with my skin problem at such an affordable price. To me, it almost fragrance-free. The product packaging is a pumping bottle, which makes it easy to get your product while keeping everything neat.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 1, 2024
haleya95_9487
3 out of 5 stars review

Basic cleanser

I tried Neutrogena’s Oil-Free Acne Wash, and it’s okay. It does a decent job of cleansing my skin and keeping breakouts at bay. The formula feels refreshing, and it doesn’t leave my skin feeling too dry or tight. However, I didn’t notice a significant improvement in my acne after using it for a while. It’s not a miracle product, but it’s a solid option if you’re looking for a basic acne cleanser.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 15, 2024
karaunas
4 out of 5 stars review

Good in moderation

Overall I like this face wash but if used everyday it dries my skin out. For reference I have combination skin with my T-zone being more oily. I still use this product and think it does a very good job at keeping acne at bay, I just have to use it infrequently.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jun 3, 2014
Khairul
3 out of 5 stars review

Nothing Changed.

I started using this product due to commercials and I've done some research before purchasing to find out if salicylic acid really does get rid of acne. I have acne on my temples, my cheeks and chin and after using this product for about a week, I noticed that my face started to become really dry but the acne is still there. I thought it was working, since Salicylic Acid dries out pimples. However after a month of using this product, my face became super dry with the same amount of pimples I had before using this product. Quite dissapointed.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review of this product. We're sorry to hear that this product gave you more acne and dry skin, this is not typical of this product, and we would like to learn more about your reaction. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. One of our Care Specialist will be happy to assist you.