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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 291-300 of 6,499 reviews
Aug 19, 2020
Queen of Red Lions
1 out of 5 stars review

Dried out me and my boyfriends skin

I bought this About a week and a half ago and have been using as directed. The skin around my nose broke out in small red itchy bumps and my skin started peeling. The same thing is happening to my boyfriend but on his chin. I’ve stopped using and my skin is getting better

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no, we're so sorry to hear about you and your boyfriend's experiences! We'd like to learn more and help however we can, so please give us a call at 1-800-582-4048 from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!

Oct 11, 2023
jlrn88
5 out of 5 stars review

Holy grail face wash

Best face wash out there for acne prone combination skin. I’ve tried everything and nothing keeps my face clear like this (and other products in my regimen). Leaves my face feeling clean and soft, not tight or over dry. It’s highly affordable and lasts 6 months or longer with daily use.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 28, 2014
Chelle92
1 out of 5 stars review

My eyes swelled up!

I usually use Proactiv+ but I wanted to switch to something a little bit tamer and not as harsh on my skin chemical wise. Boy, was that a mistake! After using it for 2 days I woke up and one of my eyes was swollen. The day after that? Both eyes were swollen not to mention all around my mouth was dry, flaky, and itchy. I stopped using it 3 days ago and my eyes aren't swelling up anymore but now they are dry and itchy and it's given me wrinkles. I would not recommend to anyone. I'll just stick with Proactiv, it NEVER dried up my face this bad.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry to hear that you had this experience with our wash. This is not typical and we would like to learn more. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

Feb 28, 2015
ecb331
1 out of 5 stars review

Swollen Eyelids, Blotchy Face

My dermatologist recommended this product, so naturally I thought it would be a good thing to try out. After using it less than three times, I woke up one morning with a swollen eyelid in addition to terribly dry skin (even drier than normal) and red blotches. Definitely not a good investment. Hope the swelling and blotchiness goes away fast... it is quite irritating.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi ecb331. We're so sorry to hear that you had this experience while using our product. This is not something that's typical and we'd like to speak with you to learn more about this. Please call our Consumer Care Center 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Sep 28, 2021
chronichinito
5 out of 5 stars review

I've been using this product for a few months. I'm an older woman and thought this would dry out my skin (my dermatologist recommended it). But to my surprise, my skin didn't dry out at all, and my face looks fresh and smoother after I wash with it. I highly recommend it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 10, 2023
dorisd14
5 out of 5 stars review

Awesome cleanser .

I wipe my face with neutrogena oil free acne wash with salicylic acid, by exfoliating my face for about a good 5mins. Then I rinse with lukewarm water. I immediately apply serum to my face before my night moisturizer. I get compliments all the time that my face is clear..

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 24, 2014
amag
5 out of 5 stars review

Great go-to cleanser

I am in my early 20s and still experience some acne on my face and chin. This is a great, inexpensive go -to cleanser to clean your face and get the job done. Keeps my acne under control and removes the make-up on my skin. I use it about once of twice a day, every day of the week and see results.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi amag. Thank you for reviewing this product. This product is not intended to remove make-up and we would like to learn more about your usage. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EDT Monday through Friday. We look forward to hearing from you.

Aug 19, 2013
Turntup
1 out of 5 stars review

Callous remover

This product overdryed my face to the point that it hurt to speak. It burned and was extremely painful. I spoke with my pharmacist and looked up salicylic acid on webmd and was horrified to learn that it is used in removing callouses. It was just too strong for my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 22, 2023
vnesa
4 out of 5 stars review

Consistency is key

When I have consistently used this my fave is CLEAR! To be fair I already have clear skin most of the time but this is great if I noticed end flare up. Everyone I’ve recommended this to loves it as well and it clears their skin so I recommend! Try it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 27, 2024
michelleooh
3 out of 5 stars review

Not the face wash for me

I tried Neutrogena Oil-Free Acne Wash with Salicylic Acid, and while it did help with breakouts, I wasn’t a fan of how it made my skin feel. After using it, I noticed significant dryness and flaking, which was really uncomfortable. It’s effective for acne, but the harshness on my skin is a downside for me. I wish it could provide clearer skin without the dryness. Overall, it’s decent, but I’m looking for something gentler.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!