Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Customer photos

  • +27 images
Sort by |
Showing 291-300 of 6,498 reviews
Apr 6, 2019
Cheyenne96
1 out of 5 stars review

My face broke out worse!

I bought this about 3 weeks ago started using it as directed it made my face feel tight, went to bed work up not long after with my face red and burning almost like it was wind chapped, I used it the second day thinking it's just a new face wash my skin isn't use to it yet. I was wrong. It made my acne was, white heads all over my chin and forehead, red. I have stopped using it and my face is still broke out within 5 days after.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We're sorry to hear that, Cheyenne! We'd love to learn more about your experience and see how we can help make this right. Please give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Jun 9, 2022
michaelac55
4 out of 5 stars review

Very reliable

I’ve used this face wash for almost ten years and I swear it’s the secret to my lack of acne. The only issue I have with it is that there’s no exfoliating factor to it (but that’s because it’s not an exfoliating cleanser, duh) Definitely does what it’s supposed to!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 21, 2020
LDEPATIS
1 out of 5 stars review

Burned my skin and caused redness and zits

I bought this product 4 days ago. I used it in the morning and it felt fine. Then I used it that night. My face tingled a bit but calmed down after I moisturized it. The next day I woke up and my whole face was tight, red, and flaky. The skin around my nose burned and my eyelids were dry. I stopped using it right away and 2 days later, it's still very red, burns constantly and I had a new crop of breakouts right around my mouth (which I never get). It's a horrible feeling!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're SO sorry to hear that this happened to you. We'd like to learn more about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Oct 11, 2013
brenda
5 out of 5 stars review

LOVE IT!!

i have extremely Sensitive skin. anything i would try on my face would just cause a bad breakout on top of my out of control acne and leave me with uneven skin tone. my best friend recommended this to me (her face was flaw less!) i fell in love with it after the first time i tried it. left my skin feeling smooth and refreshed. my acne had diminished almost completely the next day. by the third day of using it. my breakout was completely cleared. my face was looking better then ever already. i couldn't believe it!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 2, 2018
Clau25
4 out of 5 stars review

Good for my severe cystic acne

I bought this wash two weeks ago and my cystic hormonal acne has improved a lot. I noticed changes since de second day of usage. I used to have one new pimple almost everyday before start using this wash, but now these breakouts are reduced to one or two smaller and non cystic pimples. I use the wash twice a day with the rapid clear 2in1 (just at nights). Of course this product has caused me a little dryness but that’s because of the salicylic acid, (and I rather that than my excessively oily face)... My skin is very sensitive but just with the gentle dryness as side effect I think it has worked well on my severe acne problem skin

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 4, 2018
Tessie29
5 out of 5 stars review

Love this product!

I have been using neutrogena’s oil free acne wash for years and I love this product. This formula is gentle on skin and produces a foamy texture when you rub it in. It keeps my acne from becoming inflamed and irritated. I use this wash everyday and I would not change my routine for anything!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 14, 2013
joy13
4 out of 5 stars review

its okay

im not going to lie it does work! it makes my skin soft, clean, and clear! i wash my face with this stuff in the morning and before i go to bed. but sometimes my skin starts to burn, and dry my skin a little. but in general i do recommend it if you want clear skin fast!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 13, 2022
monicas317
5 out of 5 stars review

Great for Teens

My mom taught me as a young child to use this stuff, same thing as the bar kind yes. I used this face wash most of my teenage years and this is a great product. I say this is perfect for teenagers since their bodies are changing as well as their skin, this is a great acne reducer and removes impurities from the day easily !! This is still a favorite in my book and cleans the skin extremely well !!!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 15, 2019
Cass1010
1 out of 5 stars review

Gave me red, dry, burning skin

Neutrogena products have always been good to my skin. I was looking for something to help my oily skin and blocked pores, so I purchased this. After only TWO uses, I woke up to tight skin around my mouth, chin and side of my nostrils. My skin feels like when you get a wind-burn. My entire chin, corners of mouth, and side of nose are chapped now, with a burning sensation - red and flaking. Essentially this gave me a mild chemical burn, which is still going full force three days after discontinuing use. It’s incredibly uncomfortable and extremely disappointing. Throw this in the garbage and save yourself the pain!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, and thanks for giving our max-strength acne cleanser a try. It sounds like this isn't the right one for your skin, and so we'd love the chance to see how we can make up for this experience and get you the right products to help. When you can, give us a call at ​1-800-582-4048, M-F, from 9am to 5:30pm ET with yoru email address, and we'll be more than happy to help. Thanks!

Sep 14, 2024
michelle39
3 out of 5 stars review

Over drys skin out.

I was disappointed with my Neutrogena Oil-Free Acne Wash With Salicylic Acid. It . made my skin really dry and flaky. I like that the package was easy to open,close, and doesn't take up a lot of space. This product is very affordable so everyone can afford it. I like that it doesn't have a overpowering smell like most brands have

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!