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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 281-290 of 6,499 reviews
Feb 27, 2023
amandab1011
4 out of 5 stars review

Nothing special

I'm currently using this product I'm not 100% liking it. I don't feel that it cleans my face. I have used other better scrubs. I thought that my face would feel better after this but I find myself after I get out of the shower or after I wash my face that I'm washing my face and it's super dirty

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we're sad to hear you didn't get the results you were expecting from our Oil-Free Acne Wash. When you have time, give us a call so that we can learn more at 1-800-582-4048. We're available to chat Monday thru Friday any time from 9am - 5:30pm ET. We hope to hear from you!

Aug 7, 2013
Gabbi
5 out of 5 stars review

It drys up the acne, IT WORKS!

So I bought a sample size of this wash because I wanted to see if it really worked for my oily/sensitive/acne-prone skin. So I tried it out for a few days wasn't seeing any results. I got frustrated and told my mom about how it wasn't working. She said give it some time, and I did. After a few more days passed I noticed my acne had diminished or disappeared! I was amazed I felt for once I had acne free skin! My mom even noticed it! Thank you Neutrogena for giving me confidence and helping me win this 3 year war with my skin!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 1, 2023
reya
3 out of 5 stars review

Not for Severe Acne

I’ve suffered with acne for most of life. The only solution that has been effective in clearing my skin and keeping it blemish free is dermatologist-prescribed medications. In my opinion, this product is for mild skin conditions that can easily be addressed via low dose SA.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks so much for sharing with us! We'd love to learn more, when you have a moment to chat, please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET!

Mar 30, 2011
Pearl
4 out of 5 stars review

Quite Lovely

I have been breaking out recently, due to stress i suppose, and this product has indeed helped tremendously. However, after four days of using it, it has made my skin dry and almost flaky. I only use it once or twice a day. But other than that, i recommend it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 2, 2017
Hann6371
1 out of 5 stars review

SO MUCH NO!!!!

I bought this face was a few days ago. I wanted to branch out, and try something new. I always use face wash with Salicylic Acid, so I thought this would be great, especially because it's dermatologist recommended. Huge mistake. My face is in so much pain. I literally have BURNS on my face. Actual burns, and tiny blisters on my chin and forehead. I look like I got horrible sunburn. I am so upset. I hope this goes away soon.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Services

We appreciate you taking the time to let us know your feedback on this product! We'd like to gather some more information from you when you have a chance. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you!

May 16, 2020
Sofia191910033
3 out of 5 stars review

My skin began to itch

A couple of days after use, not only did my skin start to itch furiously, but my entire face turned very red, as if it was inflamed.Some acne is gone. But it is better that my complexion is normal with a small number of pimples than bright red inflamed and itchy. WHAT SHOULD I DO??

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We're so sorry to hear this! This isn't the kind of thing we expect to hear and would like to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jan 29, 2015
atheus89
2 out of 5 stars review

Burn Scars

After my 25th birthday my skin started to go haywire I've never really struggled with so this was very frustrating to me. So I decided to try this product I feel like it got rid of the pimples that I was getting, however it overly dried out and burned my skin. It burned to the point where I feel like it created burn marks on my skin around my mouth, laugh line and chin area, maybe my skin is too sensitive for this product. Now I have to figure out how to get rid of all of the scaring.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi atheus89. Thank you for taking the time to review our Neutrogena® Oil-Free Acne Wash. We're so sorry to hear about the experience you had. We take these matters very seriously and we'd like to learn more. Please call our Consumer Care Center at 1-800-582-4048 between the hours of 8am-8pm EST Monday through Friday. We look forward to speaking with you.

Apr 1, 2015
Redface1
1 out of 5 stars review

Puffy eyes and dry burning skin

I bought this product as I usually buy a Tea Tree type product or spot preventing type product. I used for 2 days over the weekend and by Monday my right eye was swollen, and my skin was dry and painful, by Tuesday both eyes were swollen, day three after visiting Dr and taking antihistamines, the swelling in my eyes has reduced, but my skins is red and burning. I can't wear any make up and feel horrible, thanks for nothing!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, Redface1. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!

Jun 15, 2021
Anonymous
5 out of 5 stars review

I have been using Neutrogena Oil-Free Acne Wash and I love it. My face feel so clean and it help my acne. This is first time trying this. It doesn't dry my skin out and I really like that about the product. Yes I would buy this again. I would recommend you try it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 28, 2013
Kitdancer98
3 out of 5 stars review

Rough Skin

I bought this product after my sister starting using it. It works great for her, so I thought I'd give it a try. I have been using Proactive for 3 months and that has been working great but I have been looking for a less time consuming and expensive face wash. After using this for 2-3 days, a rash appeared on my face. I had small bumps which you couldn't really see but when you would tough my skin, it would feel like a dry and tough. I don't know whether to keep trying this product or to keep looking for others.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361