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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 281-290 of 6,498 reviews
Jan 17, 2021
kdmcgee22
1 out of 5 stars review

Dry itchy red patchy skin

I ran out of my Cetaphil cleanser. I bought some of this because a friend of mine in college swore by it. I rarely have pimples. I have some blackheads and whiteheads though. The first few days were OK. I have sensitive skin and I now have itchy red dry patches all over my face. It feels like sandpaper. My skin was not like this before. I have put tons of expensive creams on my face and nothing is helping.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Oh no, we're so sorry to hear about your experience! We'd like to learn more and help however we can, so please give us a call at 1-800-582-4048 from 9am - 5:30pm ET, Monday through Friday. Talk soon!

Feb 12, 2015
Lgm23
1 out of 5 stars review

Very Dry Skin

I only used the product for one day and I saw results fast but when I used it again the next day I noticed that my skin was drying up really bad. I haven't used the product for three days now and I have to moisturize my face continuously to try to get rid of the dryness. I had really high hopes for this product and it was horrible to me and now I have to worry about dryness on my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Lgm23, thank you for taking the time to review our acne wash. We are concerned by your experience, and would greatly value the chance to speak with you direclty. When you can, please call us at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to speak with you soon!

Feb 7, 2019
mkay07
1 out of 5 stars review

Extremely drying-even on oily skin

I used this product twice a day for two days (as recommended) and it has already completely dried up my oily skin. My entire face is flaky and no amount of moisturizer has been able to fix it. I have stopped using it for almost three days now and I still am having major issues. My skin has never looked worse-it’s red, irritated, bumpy, and itchy.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, and thanks for giving our max strength acne cleanser a try. It sounds like this one isn't the best match for your skin, and so our team would love to help make up for this. When you can, please call us at 1-800-582-4048, Monday - Friday, between 9am and 5:30pm ET with your email address. Thanks!

Mar 6, 2025
mariahc121_860
4 out of 5 stars review

Great for stress acne

This stuff works wonders on my acne and keeping my skin clear and fresh. Theres a fresh orange scent to it which wakes me up in the morning, it's almost like a gel texture but then foams up. I like leaving this on my face for Abt 2 minutes before washing it off to really soak it in . I've been using this stuff for a while now I'm almost into my 4th bottle

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 26, 2024
jermonicaw_3746
5 out of 5 stars review

Love

I love the product just have to stay consistent and using it but for the time that I have been using it, it works wonders. I even bought some from my son and he loves it but if you’re not consistent with using this product, then this will not be the right product for you.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 13, 2017
carebear56560
5 out of 5 stars review

I have used it all but this works

I have used prescription washes and creams and high end boutique stuff and the stuff you order via the tv. tried it all and always had "pizza face". I found an over the counter product I loved that worked that was discontinued and then my friend said try this. I love it! My face has cleared up and been mostly free for years now. my husband saw the results I got and started using it and he too cleared up. yes it drys my skin sometimes but I use the moisturizer and i am good to go. we also use the body wash and scrub for body acne and my husband who use to not want to wear shorts do to break outs on his legs has not had a single break out in 5 years. minus a single pimple here or there. he also loves the shave line for men.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, and thanks for the great review! We're excited to hear that you and your husband have finally found acne cleansers and body washes that you can depend on. Even though you are both getting great results with a variety of our products, we'd like to follow up with you about your experience. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can learn more about how this product works for you. Thanks!

May 14, 2023
sophieh222
5 out of 5 stars review

Chef’s Kiss!

My go to when I’m in a pinch and need to pick up a reliable cleanser! This makes my skin smooth, unclogs my pores, and often I feel like it even adds a little brightness! I have to pair with a good moisturizer due to my sensitive skin but this is my go-to.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 11, 2025
yonnicka_4267
5 out of 5 stars review

Game changer for oily skin

I've been using the Neutrogena Oil-Free Acne Wash and honestly, a game-changer for oily skin! Deep cleans, fights breakouts, and leaves my face feeling fresh-not stripped. Not for the sensitive-skin girlies, but if you're dealing with acne or oil, this one's worth a try!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 4, 2021
JenMar4
1 out of 5 stars review

My face is burning!

I wish I read all of the horrible reviews before I bought this face wash. I have used other salicylic acid face washes for years, but I have been breaking out from wearing a mask and my usual face wash wasn’t helping, so I decided to try a new one. Well after only using this face wash 3 times, my face feels tight, is burning, and super itchy. I haven’t used it in almost 24 hours and now I’m icing my face because my cheeks are swelling! I have NEVER had a reaction like this with any other product. I do not recommend this to anyone. I threw mine away!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi JenMar4, thanks for trying our acne wash and SO sorry to hear you had that reaction. It's not the norm and we'd like to learn more. Please call us at 1-800-582-4048 between 9:00am-5:30pm ET, M-F, and mention your Review ID so one of our specialists can help you out. Thanks!

Sep 4, 2012
meeellxo
1 out of 5 stars review

Worst product ever.

I got this product a week ago, its horrible. after 2 days, my skin got so dry. it didnt even feel like skin. i used it again today. & now i have so much bumps all over my skin. it doesnt help your pimples at all! i dont know why people are saying it works, it doesnt.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361