Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Customer photos

Sort by |
Showing 271-280 of 6,498 reviews
Nov 7, 2018
Anne19863
1 out of 5 stars review

It made my skin extremely dry:(

I will never buy this product again! From the first time I tried it my skin got super dried out. I have combination skin (mostly oily) and this face wash made my skin so tight. Would not recommend especially if you already have dry skin as this will make it even more dry.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about this experience you've had with our product and we'd like to see how we can help. Please call us at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We hope to hear from you soon!

Aug 25, 2011
Wilma
1 out of 5 stars review

My skin can't handle it!

I've recently broke out a little on my cheeks so I thought I would try this product because of all of the good reviews. The first morning after washing my face i noticed my skin was less red but my jawline was extremely dried out. I thought maybe i didn't rinse it off well enough or something so I tried it for a second time and it dried my face out so bad i could barely smile and it burned my face! My acne actually got so much worse. It caused me to have a break out of white heads. This is not for sensitive combination skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 2, 2023
martycaro
5 out of 5 stars review

For Oily and Acne prone skin, this is for you!

This is a must have in my skin care routine. For anyone struggling with the things I described above, I wholeheartedly recommend this, as it's price efficient and extremely effective at avoiding a pimple before it comes in as well which is a bonus. When I see a tiny red pimple coming in and use this within an hour or two it's a miniscule barely noticeable whitehead. -Side note, I have oily and acne prone skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 9, 2014
featherfeather
1 out of 5 stars review

BURNING FLAKING SKIN

I used this product years ago (probably about 5) and it worked so well on my skin, so this time around I figured I'd get the same result, right? WRONG. After 1 USE, my skin is dry, flaking, red, bumpy, itchy, and just plain gross. No amount of moisturizer will fix it, and my makeup won't cover it (I'm a makeup artist, so I have some pretty high end full coverage makeup, and even that won't do it). I gave in and went to see a doctor on the second day because my skin HURT SO BADLY, and I had to be prescribed medication to restore my skin back to how it was before.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 26, 2014
LAURA ORTIZ
3 out of 5 stars review

Question:

I want to know if the product is supposed to increase acné in the first few days because it actually takes away oil from the skin for a long period which is great, but i did noticed that my acné has increased this days, is it part of the cleaning process? Thank you. LAURA.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Laura. Thank you for your review. We are sorry to hear that you had this experience. This is not something that we would expect and would like to gather some more information. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to speaking with you.

Aug 30, 2018
amysreview
3 out of 5 stars review

Solved one problem, caused another

This is a hard product to review.. I noticed all summer my skin has been breaking out in acne for the first time ever. When googling for inexpensive solutions, this was recommended. I bought it from my local drugstore and within literally three days of using it, my acne was completely gone! So that's where the good part of my review comes from. I also stopped using it after then, I'll explain why, and the acne never came back. So after using it for three days, my skin just starts PEELING. Like it's completely dry and white flakey. In my opinion, it's better than having visible red acne and oily skin but still unfortunate.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for sharing your feedback with us! We'd like to learn a little bit more about what happened since we wouldn't expect our products to make your skin worse. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Mar 9, 2023
angelao108
3 out of 5 stars review

Scrub down.

Needed a slightly abrasive scrub to get makeup off with this product. There are a couple in their line I prefer more. This would be what I would get my teenage daughter (if I had one) to start testing the waters of skin care. Good introductory product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 10, 2023
Anonymous
5 out of 5 stars review

Neutrogena for the Win

Neutrogena's Oil-Free Acne Wash with Salicylic Acid is a game-changer for anyone dealing with acne-prone skin. This product has truly transformed my skincare routine. The 2% salicylic acid formula works wonders in tackling breakouts, preventing new ones, and unclogging pores. It's gentle yet highly effective, leaving my skin feeling clean and refreshed without overdrying. What I love most is its consistency – it lathers up beautifully, so a little goes a long way, making it an economical choice. Plus, it has a pleasant, refreshing scent that I look forward to each day. Over time, this acne wash has significantly improved the overall clarity and texture of my skin, giving me newfound confidence. Neutrogena's Oil-Free Acne Wash is a skincare gem that I wholeheartedly recommend to anyone striving for clear, healthy, and radiant skin. It's a must-have in my daily regimen.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 24, 2024
julesisbroke
5 out of 5 stars review

love it so much! one of the very few things that have ever helped my acne

i’ve used so many of these. nothing ever works for my acne but this is one of the few that i feel is extremely effective, i love salicylic acid too it’s great. doesn’t smell like anything, packaging is efficient. only thing is, it’s pretty expensive for something that i would use up in like 3 weeks

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 25, 2020
Sarah_A
5 out of 5 stars review

Only face wash that works for me!

I have oily, highly acne-prone, sensitive and uneven skin-toned skin. I've been using the Neutrogena oil free acne wash for 3 weeks now and before this I was using a prescribed cleanser that I can't get where I now live.. So I'd been trying out a few off-the-shelf cleansers to no avail and breaking out every time I used them. But I think now I have finally found my constant! I can confidently say that Neutrogena acne wash is the only one I have tried that's helping clear my acne, doesn't break me out, keeps my skin shine-free and is progressively helping reduce the appearance of my acne scars. Also, a little goes a long way. Literally, magic in a bottle. Please don't ever change or discontinue this formula!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361