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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 261-270 of 6,498 reviews
Mar 14, 2018
Jaycee
1 out of 5 stars review

Do not buy.

After two uses of this product I woke up to both eyes swollen and my skin red and itchy. I have normal skin that is usually very soft and non sensitive, and no allergies. I am so disappointed and frankly angry that this product is still on market after looking at other people who had the same reaction on their faces. Please don’t by this. I am beyond upset.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

We're sorry to hear this and want to learn more. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We hope to hear from you soon.

Mar 10, 2020
Karina89
1 out of 5 stars review

Never again!

My first time buying anything Neutrogena and my skin is horrible since I used it this product. My skin is red. It burns and itches. I broke out with small little bumps all over my face. Im frustrated how my skin is right now. Never again will I buy anything Neutrogena.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're disappointed to hear that our Oil-Free Acne Wash isn't working for you and we' like to learn more. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. Be sure to share your e-mail address with one of our skin care experts. Hope to hear from you soon!

Apr 21, 2023
nancyj88
3 out of 5 stars review

Good in a pinch

I feel like this is actually a good product when you just need something that’s effective. But I have sensitive skin and probably would not use it long-term. I like the smell and the color and that it has a nice pump bottle. I’m exploring other cleansers, but I always know I can fall back on this one.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear you're not able to use this long-term with your sensitive skin. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Apr 12, 2023
carlal87
3 out of 5 stars review

Good started waah

I used this face wash for years, and it always seemed to work for me. I would still have habitual breakouts, but that was more related to outside factors than the wash itself. I would buy this wash again if I was in a pinch, and needed something asap

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 23, 2012
Miss Sensitive Skin
2 out of 5 stars review

Not for sensitive skin!

I have SUPER sensitive skin, so some cleansers just make me breakout even more. This did not do that, and my acne started to go away. However it dried out my skin like crazy! So much that I actually got a rash from it and it hurt. And after a few uses, I ended up having an allergic reaction to it and it made my face swollen! So if your skin can handle it, use this product. If your skin is sensitive, do not use it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 30, 2022
abigailb149
5 out of 5 stars review

No acne!! Ever!

My face is either really oily or really dry no in between this you can use either way I think when your finished it leaves a nice silky soft glow I don't think I'll ever stop using this one my 2 teenage boys also use it they have a day and night time

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 3, 2024
kellybelly0882_3508
5 out of 5 stars review

Gentle & Effective!!!

I absolutely love how healthy my skin is when using this cleanser! It is super gentle because it doesn't dry out my skin, yet still deep cleans pores to help clear and prevent breakouts. The pump dispenser makes it easy to get the amount you need, and the product applies well. It bathers up nicely and rinses completely, leaving healthy, clear skin. I will definitely continue to use, and would recommend!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 24, 2014
poriruaboi
1 out of 5 stars review

Painful

Never really had acne problems in my life until recently. So a mate referred me onto this product. I've only used this product twice and it did settle the acne right down but the side effects that came with it was not worth it. My face is now burnt red, feels like its on fire and my skin is flaky. These side effects have siverly interfered with both my jobs. I am the face of an Event's Arena Centre and also a DVD presenter for Group Fitness Aerobic Classes. Is there anything that could clear this up immediately??? :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical of our face wash and we want to learn more about what happened. Please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EST. The care specialist that you speak with will be happy to help you.

Jan 31, 2024
jenniferleestew1969
5 out of 5 stars review

A daily go to for clean and clear skin.

Another product I have used for years. I am not sure what I would do if they ever quit making this. The price is great. Packaging is compact and it has a pump that is no fail. It smells like a cleanser and has limited ingredients. I cannot say a bad word about this product. LIKE!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 30, 2015
Abbi
3 out of 5 stars review

It's great but it's not at the same time!

I started using this product because I noticed that my acne was starting to pick up! I heard great reviews so I thought I'd try it out! It's not bad at all but it's so drying! It really puts a damper on your self-esteem when your skin looks like it's peeling from sunburn..but all the time? It got rid of my pimples and scarring I think, but my skin is so sensitive and so irritated and flaky and dry that's hard to continue using it, especially when I feel that it's hurting me more then I'm benefiting from it. I do however use this product in the morning and before bed as my wash as the directions said, so I'm going to cut back on my use of it to see if the conditions improve!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are very sorry to hear about your experience, Abbi. We appreciate your feedback and we would like to learn more about what happened since this is not typical of our product. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EDT. We look forward to hearing from you!