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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 261-270 of 6,499 reviews
Aug 25, 2012
Anonymous
1 out of 5 stars review

Not so good....

I just got this product last week, and it made my skin very dry, red, irritated, and blotchy. It may be my skin type, or a reaction to this product, but i have been through many products with the same ingredients, and have not had a problem. After a couple days after i used it the first time, the redness / blotchy-ness has not gone away. I don't recommend this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 30, 2014
Denizlovel
1 out of 5 stars review

So bad product, five days with problems

I use this product as it says in the instructions, 2 times a day, one in the morning and before bed only for washing. After three days I woke up with the skin around my dry mouth and numb, I went to look in the mirror and had many white bumps on the whole area,I stopped to use that product and start to cleaned my face just with soap and I used nails to remove them because they are five days since then and yet I wake up with white bumps, itching and very dry face.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Denizlovel, thanks for your review. We're so sorry that you had this experience with our product. This is not something that we would expect. We'd like to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. We are available Monday through Friday 8am to 8pm EDT. We look forward to speaking with you.

Jul 4, 2018
Daniela08
3 out of 5 stars review

Part of my face is soft but the other is not

I bought this product maybe 3 days ago and the first day it was all good my face felt a little tight but nothing major but by the second day when I woke up I had a whole bunch of Whiteheads around my mouth and inner cheek. I don’t know if it means the product is working or if I should stop using it. Help?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

We want to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. We hope to chat soon.

Jun 8, 2023
torrebales777
3 out of 5 stars review

Clenses

Cleanse my face really well also helps with my acne a lot spilled all over my make up bag though when I went traveling definitely could use a travel size of this one all in all really good product would recommend if you have a couple out breaks 

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 2, 2023
elizabethb529
5 out of 5 stars review

All-Star Classic

I get filled with high school nostalgia just looking at this bottle! Always treated me right even before I knew how to contour properly. Even now almost 30, I still love using basic Neutrogena face washes to feel that clean freshness before going back to school-I mean work.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
kwangy
5 out of 5 stars review

Wow a great product

What I liked about this product was the fact that it matched the description which is basically a face cleanser it doesn't leave your face so early or nasty afterwards and I used it just a few times but it was very effective when I did use it and I was very happy with the results

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 30, 2022
jenniferv242
4 out of 5 stars review

Great for preteen

My 12 yr old son is starting the dreaded breakouts. Getting him to realize he has to wash his face multiple times a day wasn't easy but this made it easier. He likes having a product that's his and it works. He hasn't had quite as many breakouts as he did since he started using it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
angelao108
3 out of 5 stars review

Scrub down.

Needed a slightly abrasive scrub to get makeup off with this product. There are a couple in their line I prefer more. This would be what I would get my teenage daughter (if I had one) to start testing the waters of skin care. Good introductory product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 6, 2015
Kate
2 out of 5 stars review

Burned Me

I got this hoping it would clear up my awful acne, and it did... For like 2 days all was well... and then my parade of happiness was rained on. HARD. The skin under my chin started to hurt and become red and irritated. First it started on the left and spread completely to the right. My chin was really noticeably red. This happened on days 3 and 4 of using the cleanser. Also on day 4, my skin started flaking off and NO amount of makeup could cover it up. Not only had this product burned my skin!!! It also made me look absolutely AWFUL. The only reason i gave this thing two stars is because it made my skin look like a champion for 2 days.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Kate. We're so sorry to hear that you had this experience with our product. This is not something that we would expect and we would like to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Mar 27, 2013
KIEARA1
4 out of 5 stars review

A MIRACLE!

Im from Chicago.Ive been using this product for 1 day and i already seen changing. My skin started breaking out 2 years ago.My skin is more smooth and not much black heads nor bumps. This Neutrogena Oil-Acne Free wash really works. Try it out people.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361