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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 251-260 of 6,507 reviews
Dec 1, 2022
Reviewer name: kimmy923
5 out of 5 stars
5 out of 5 stars review

Adult acne

It wasn't until I was an adult that I experienced acne. After trying several facial cleansers, serums, moisturizers and treatments, the answer to my problem was simple. Neutrogena's oil free acne wash was perfect for me. Having sensitive skin and acne as an adult was embarrassing! Neutrogena's oil free face cleanser is gentle but effective. I highly recommend this product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 24, 2023
Reviewer name: rumezaj
5 out of 5 stars
5 out of 5 stars review

Clean feeling

This is a great cleanser! This gets rid of the bumps quickly and doesn't dry your skin out. After use, your skin feels really clean. I would highly recommend and also great price. I love the way my skin looks and feels. My face is clearing up and feels smoother i just love it and it loves my skin i love looking at my face now.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 29, 2025
Reviewer name: amiratf_2852
5 out of 5 stars
5 out of 5 stars review

This face wash has a gel-like texture that lathers

This face wash has a gel-like texture that lathers well and rinses clean. The salicylic acid helps keep my breakouts under control without overly drying my skin. It's effective with consistent use and perfect for oily or acne-prone skin. The scent is fresh and not overpowering. The pump packaging is super convenient and mess-free.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 8, 2011
Reviewer name: emendoza3
5 out of 5 stars
5 out of 5 stars review

Best Facial Cleanser Ever!

I have used this product for years (exactly 5yrs) and i absolutely love it! it leaves my skin extremely soft and blemish free. i barely ever breakout and it works great to wash your makeup of. i would really recommend this to someone with oily skin not dry because it is a oil free wash so it might dry your skin even more if you already have dry skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 22, 2024
Reviewer name: chuciepink
3 out of 5 stars
3 out of 5 stars review

Too strong for young skin which is their target demographic.

This is a very strong facial cleanser with active ingredients that can cause pretty significant irritation if not used properly. It's targeted to teenagers with acne, and it may help them, but it's best to consult a dermatologist before using these ingredients.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 1, 2011
Reviewer name: jus_medzeeme
3 out of 5 stars
3 out of 5 stars review

not all bad

I use it as recommended to this day n I still get some acne. Not as much and as frequent as before though. only after a month did start to notice any real changes in my skin and I was happy n convinced that it worked, then the pimples started to return (but not as severely). overall it helped but not as much as i would have liked it to. I'm a little disappointed. My skin however did not dry out but retained its moisture n softness.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 9, 2014
Reviewer name: featherfeather
1 out of 5 stars
1 out of 5 stars review

BURNING FLAKING SKIN

I used this product years ago (probably about 5) and it worked so well on my skin, so this time around I figured I'd get the same result, right? WRONG. After 1 USE, my skin is dry, flaking, red, bumpy, itchy, and just plain gross. No amount of moisturizer will fix it, and my makeup won't cover it (I'm a makeup artist, so I have some pretty high end full coverage makeup, and even that won't do it). I gave in and went to see a doctor on the second day because my skin HURT SO BADLY, and I had to be prescribed medication to restore my skin back to how it was before.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 24, 2020
Reviewer name: Danno
3 out of 5 stars
3 out of 5 stars review

Mixed emotions with this

I bought this face wash a while ago with the intention of using it as an every day face wash. After a few days of use, I noticed that my skin was drying out and my pores were trying to produce more oil to over compensate for the dryness. I have an oil free hydrating serum that I use from time to time and this helped my skin balance out again. This product is definitely NOT for everyday use, and I find that if I do use it it has to be in conjunction with other products.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry you're experiencing some dryness with this cleanser, but we appreciate you letting us know! We'd like to hear more about your time using it, so please give us a call at 1-800-582-4048 when you have some time to talk. We're here to help from 9 AM to 5:30 PM ET, Monday through Friday. Talk to you soon!

Jun 3, 2023
Reviewer name: kaylag332
5 out of 5 stars
5 out of 5 stars review

Dermatologist recommended

Treat and help prevent breakouts. The oil-free formula gently cleanse deep into pores for clear skin. It contains Salicylic Acid to help get rid of acne and help prevent future breakouts. Plus, the special skin soothers help leave skin not feeling dry.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 15, 2024
Reviewer name: katv25
4 out of 5 stars
4 out of 5 stars review

Good

I always used this as a teenager that was involved in multiple contact sports and as everyone knows, puberty can hit hard with the unsightly pimples you develop through all the grease and grime of sports. The product works great and makes my facial skin feel less oily. However, it dries out my skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there! We'd love to look into your review in a little more detail. When you can, please give us a call at 1-800-582-4048 Mon-Fri between 9 AM and 5:30 PM ET. Hope to chat soon!