Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

Member photos

  • +387 images
Sort by |
Showing 241-250 of 6,507 reviews
Jan 28, 2023
Reviewer name: raissam7
4 out of 5 stars
4 out of 5 stars review

My experience with neutrogena oil

Left my face less oily daily and face always feels nice and fresh straight after using. And also It leaves my skin smooth and is very gentle on my seneitive skin. After testing for a week it does not cause me any extra pimples and does reduces some of it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 9, 2024
Reviewer name: nikiah_
5 out of 5 stars
5 out of 5 stars review

Over all its okay

I usually don't go for this product but it is the best option for something that you need right away like on vacation. It is indeed oil free and not very heavy on the skin. Personally i am not a fan of fragrance on my skin care but it has a little bit of scent. Texture is smooth.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 21, 2013
Reviewer name: kayla
2 out of 5 stars
2 out of 5 stars review

Cleans but WARNING

So my skin is usually a soft texture, and when seeing this in my bathroom, I decided to try it out and prevent any acne. Well, it works, but after a while, my skin felt different. When my hand touched my cheek, it was rough and felt flaky, but when I scratched at it, nothing came off. It may work, but it dries the skin and gives it a coarse texture.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 28, 2022
Reviewer name: gamergirl_91
5 out of 5 stars
5 out of 5 stars review

Fantastic face wash

I use this face wash every night before bed. It leaves my skin feeling clean and fresh. It has drastically reduced the amount of acne on my chin and cheeks. I have also given this to my teenager, and it has helped him with his acne. It doesn't sting the skin, or leave it feeling oily.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 15, 2024
Reviewer name: karaunas
4 out of 5 stars
4 out of 5 stars review

Good in moderation

Overall I like this face wash but if used everyday it dries my skin out. For reference I have combination skin with my T-zone being more oily. I still use this product and think it does a very good job at keeping acne at bay, I just have to use it infrequently.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jul 14, 2013
Reviewer name: joy13
4 out of 5 stars
4 out of 5 stars review

its okay

im not going to lie it does work! it makes my skin soft, clean, and clear! i wash my face with this stuff in the morning and before i go to bed. but sometimes my skin starts to burn, and dry my skin a little. but in general i do recommend it if you want clear skin fast!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2023
Reviewer name: nancyj88
3 out of 5 stars
3 out of 5 stars review

Good in a pinch

I feel like this is actually a good product when you just need something that's effective. But I have sensitive skin and probably would not use it long-term. I like the smell and the color and that it has a nice pump bottle. I'm exploring other cleansers, but I always know I can fall back on this one.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear you're not able to use this long-term with your sensitive skin. Our team would love to chat more about your experience. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

May 15, 2019
Reviewer name: Cass1010
1 out of 5 stars
1 out of 5 stars review

Gave me red, dry, burning skin

Neutrogena products have always been good to my skin. I was looking for something to help my oily skin and blocked pores, so I purchased this. After only TWO uses, I woke up to tight skin around my mouth, chin and side of my nostrils. My skin feels like when you get a wind-burn. My entire chin, corners of mouth, and side of nose are chapped now, with a burning sensation - red and flaking. Essentially this gave me a mild chemical burn, which is still going full force three days after discontinuing use. It’s incredibly uncomfortable and extremely disappointing. Throw this in the garbage and save yourself the pain!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, and thanks for giving our max-strength acne cleanser a try. It sounds like this isn't the right one for your skin, and so we'd love the chance to see how we can make up for this experience and get you the right products to help. When you can, give us a call at ​1-800-582-4048, M-F, from 9am to 5:30pm ET with yoru email address, and we'll be more than happy to help. Thanks!

Oct 9, 2012
Reviewer name: NZ gal
1 out of 5 stars
1 out of 5 stars review

Left me with an itchy sore dry face

I went out and bought this product after everyone had raved about it, saying it was the best one for pimples. I used it for 2 days and my skin became really dry and it stung when I put moisturiser on even. I am finding it very hard to get the moisture back into my skin again, and my skin feels really gross. I would not recommend this to anyone. I wouldn't put up with this facewash, even if it does clear up your skin. what you are left with is dry, scaly skin which burns eveytime you go to wash it and moisturise. I prefer Clean and Clear, it is much more gentle on the skin and does not dry it out.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
May 1, 2016
Reviewer name: Bre91
4 out of 5 stars
4 out of 5 stars review

works great for acne prone skin!

I love this cleanser I have been using it for a few days now and I can already tell the difference the smell isn't too overwhelming and each time I use it I gets rid of the access oil on my skin which I only get on my nose and chin. I use this twice a day with an astringent and a oil free moisturizer that helps with acne.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361