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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 221-230 of 6,507 reviews
Sep 16, 2013
Reviewer name: nerdkinz
4 out of 5 stars
4 out of 5 stars review

Haven't had an Outbreak Since I Started Using it!

I bought this two months ago, and I use it once every day. That is enough for my skin. It took about two weeks for the zits that were already present to clear up, and I haven't had a breakout since! At first it did make my face dry, so I would use moisturizer after I used this. That took care of it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 3, 2018
Reviewer name: Samantha18
1 out of 5 stars
1 out of 5 stars review

Allergic reaction

I bought this product a couple of days ago and the first night I didn’t see a difference the second night I was breaking out the third night my fave broke out completely I woke up this morning and my face is completely HAVING A ALLERGIC REACTION, my face before using this product was smooth and great now my face has rash bumps and red and dry my Facebook has never been like this before every time I touch my face it burns and hurts so bad, I try to apply cream on my face for the dryness and I am not able to, my skin is so dry it is starting to bleed, I am not pleased with this product. I am not sure what y’all are doing to the chemicals y’all are using but this is HORRIBLE!! My face has never gotten like this, I am crying from the pain I have, I work at a beauty store and how am I supposed to show up to work with swollen red skin. This is not okay at all!!!!!! For my family to say what happened to my face is unacceptable everyone has notice how mad this reaction is!!!! If I could give this 0 stars I would!!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We appreciate you giving our max strength acne cleanser a try, Samantha18, but sorry to hear about your results! We'd like the chance to see how we can make up for your experience and get you set up with an alternative product. When you have some time, go ahead and give us a call at 1-800-582-4048, Monday - Friday, from 9am to 5:30pm ET. Thank you!

Feb 7, 2024
Reviewer name: jamieh296
5 out of 5 stars
5 out of 5 stars review

Amazing

The Neutrogena Oil-Free Acne Wash is a game-changer for anyone dealing with acne.It effectively cleanses the skin, removing dirt, oil, and impurities without over-drying. I appreciate that it's oil-free, so it won't clog your pores or leave a greasy residue. It's a staple in my skincare routine and has definitely helped me keep my acne under control.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 5, 2023
Reviewer name: terrcolbert
5 out of 5 stars
5 out of 5 stars review

Great product

I used to use this when I was a bit younger . I'm 55 now and my skin care needs have changed . But when I was a little younger my skin could get very oily ! I loved this . It left my skin feeling clean and fresh ! I used it in the morning and at night . Just a little goes a long way too . It did not over dry my skin and it really cut down the acne that would pop up and ruin my day . It's also affordable and that's important as well . So if you do have oily skin I recommend this !

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 21, 2019
Reviewer name: Fairuz
3 out of 5 stars
3 out of 5 stars review

My skin itches

I have been using Oil Free Acne cleanser with salicylic acid for less than a week now. Been using it twice daily with small amount each wash. After 1st wash face feels clean and looks clean too. 2nd day i use it i can see most of my whiteheads are gone and my pore looks cleaner. But then it started itching. At first I thought maybe because of dust coz i have been doing some cleaning plus my skin is pretty sensitive. But after i took shower and clean my face using the face wash again, it started itching more. That night i was sleeping while scratching my face the whole night. Another note, i use toner and moisturizer everytime after washing my face. But the only thing i could think that might be the reason why this happening to me is bcoz of the salicylic acid that can cause your skin to dry and itch. So i will give it a try again by using the face wash alternately with my old face wash from another brand which is “mild”. Hope it helps

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear this. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to hearing from you!

Mar 22, 2024
Reviewer name: vickyt54
4 out of 5 stars
4 out of 5 stars review

Affordable and control breakout

My son is a pre-teenager and start to have a Lot of acne on his face. I have brought Neutrogena oil-free acne for him to wash his face. I also used it too for my daily face wash. It was an affordable to buy any store. As free using it, it's helping my son's face, it helps yo control the breakouts. Keep is face dry and clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 27, 2019
Reviewer name: Sam20
1 out of 5 stars
1 out of 5 stars review

Highly irritating, too much fragrance in product

This was one of the first products I have ever used from Neutrogena and I wish I had a better experience with it. Using this product left my skin feeling extremely irritated, dry, and flaky, which is quite the red flag being that I have oily skin. I am normally not very sensitive to fragrance but this product does not agree with my skin and I have a strong feeling that the high concentration of fragrance (see ingredient list, fragrance should be more towards last which would mean a lower concentration but its all the way up to the middle.)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We want to learn more about this. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We look forward to speaking with you.

Feb 28, 2015
Reviewer name: ecb331
1 out of 5 stars
1 out of 5 stars review

Swollen Eyelids, Blotchy Face

My dermatologist recommended this product, so naturally I thought it would be a good thing to try out. After using it less than three times, I woke up one morning with a swollen eyelid in addition to terribly dry skin (even drier than normal) and red blotches. Definitely not a good investment. Hope the swelling and blotchiness goes away fast... it is quite irritating.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi ecb331. We're so sorry to hear that you had this experience while using our product. This is not something that's typical and we'd like to speak with you to learn more about this. Please call our Consumer Care Center 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Jun 16, 2023
Reviewer name: kevind82
3 out of 5 stars
3 out of 5 stars review

Perfectly Fine

A perfectly fine, very basic cleanser. I used this a lot before I really got actively involved in skincare because it gave my skin that “squeaky clean” feeling. In reality it was just a tad too drying for my face. Still, a perfectly inoffensive product for most, I imagine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 13, 2023
Reviewer name: paiger133
2 out of 5 stars
2 out of 5 stars review

Smells awful!

It caused my skin to go completely dry and irritated, my skins different and this stuff did not help at all. I was in so much pain and red that it felt like I got sunburnt and then stung by wasps. The smell was terrible. It smelled like I was putting metal cleaner on my face

Review from influenster.com
Helpful?6BX1SN339KCK13596802361