Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 211-220 of 6,499 reviews
Nov 21, 2025
gigi1313_9604
5 out of 5 stars review

🍊 Classic Oil-Free Cleanser

The pump packaging is great for application. It cleans effectively, and the scent is pleasant. It absorbs oiliness well for a fresh finish!!!.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 22, 2023
lawandah3
4 out of 5 stars review

Don't get it to close to your eyes

If you get to close like I did you may start having vision problems. I used this product for years and I always washed my whole face with it and I started noticing that my eyes would burn for up to an hour or so after I washed my face. It is a really great product just don't get it close to your eyes

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing your feedback with us! We're sorry to hear you had a negative experience using our Oil-Free Acne Wash, and our team would appreciate the chance to learn more to help. When you can, please have the product handy and give us a call at 1-800-582-4048 M-F 9 am-5:30 pm ET, so we can chat. We hope to hear from you soon!

Aug 26, 2023
kalaniw3
2 out of 5 stars review

Didn’t do anything for me…

I haven’t used this in years because I have a routine that works for me and now I only get a few pimples right before my period, at most. This did nothing for me when I used it. However, it didn’t make anything worse which can’t be said for all skin care products, which is why I gave it two stars instead of one.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 30, 2018
amysreview
3 out of 5 stars review

Solved one problem, caused another

This is a hard product to review.. I noticed all summer my skin has been breaking out in acne for the first time ever. When googling for inexpensive solutions, this was recommended. I bought it from my local drugstore and within literally three days of using it, my acne was completely gone! So that's where the good part of my review comes from. I also stopped using it after then, I'll explain why, and the acne never came back. So after using it for three days, my skin just starts PEELING. Like it's completely dry and white flakey. In my opinion, it's better than having visible red acne and oily skin but still unfortunate.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for sharing your feedback with us! We'd like to learn a little bit more about what happened since we wouldn't expect our products to make your skin worse. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

Sep 22, 2018
Snake1
1 out of 5 stars review

Worst product ever.

NEVER PURCHASE THIS EVER. Neutrogena you have let me down. Never will purchase again. This product gave me the worst allergy reaction. Im a very healthy person who doesnt even have any allergies. This product dried out my skin. Gave me red rash all over my face and i have a thousand small pimple. I cant even get out of the house because its covered all over my face. ID GIVE THIS PRODUCT 0/10 IF I COULD.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-663-8876. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Oct 24, 2023
Anonymous
4 out of 5 stars review

It works

It's a good product it just the results take time the sent is fine it works good just takes time my skin feels a little dry after using the wash but I have very dry skin anyway it takes a lot of different products to use for my skin type over all Im fine with it I will use it again it's a little pricey but I will buy it again

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Sm

Thank you for your feedback! We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. Looking forward to hearing back from you soon! We hope you continue to have a nice day!

Feb 4, 2015
happy.misery
4 out of 5 stars review

looks great once its done washing but....

once i have washed my face it looks good soft clean but throughout the day it gets slightly oily and doesn't look soft like it would once it has been washed. my chin has been breaking out i got a really big ugly pimple it hurt when i touched it to wash it i really like it but im sure there is something else i can use

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review. This is not typical of our products and we would like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EST. We hope to hear from you.

Feb 24, 2023
faisala7
5 out of 5 stars review

Great Fash wash

I had severe acne. I was recommended this face wash by my dermatologist. Since, I have an oily skin, I was advised to go for an oil-free wash. This face wash is soo refreshing and clears your skin and pore. However, it does make your face dry, so moisture is recommended

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 10, 2022
goldngrl16
5 out of 5 stars review

My go to face wash in the summer

With more facial products, more sweat, and, more oil produced from the summer heat, this face wash is my go to in the summer to stay on top and prevent and treat acne breakouts. It removes my makeup but also the oil and debris and prevent future breakouts with the salicylic acid.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 29, 2020
elena23
1 out of 5 stars review

DO NOT RECOMMEND

Do not use this product. I used it for the first time and it gave me a horrible allergic reaction to my face. It left it swollen, itchy and red and now I have little white sacs of pus on my face. I thought it was just me who this has happened to. But I looked more online and over 300 reviews of different individuals have experienced this! Please, think again before investing your money and risking your face by buying this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear this! We take matters like this very seriously so we'd like to chat more with you about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!