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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 1,291-1,300 of 6,499 reviews
Jan 22, 2018
Cberry87
2 out of 5 stars review

Made my oily skin dry

I bought this about a month ago. I have very very oily skin and after washing with this for a couple days I've noticed my skin has become very dry. Basically I feel like this strips your natural oils away. Really the only thing this is good for is removing makeup after you have used a makeup wipe. Probably wont repurchase.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're so sorry to hear that this one didn't work out for you. We'd love to learn more about your experience with it, so give us a call at 1-800-582-4048 anytime between 9AM and 4:30PM ET Monday through Friday. We look forward to chatting with you!

Jan 20, 2015
Anonymous
1 out of 5 stars review

Bad reaction

The exact same thing happened to me as blahblahblah from Alabama. I've never had a reaction like this before to a product. I washed my face and went to work-out. The sweat from my run starting burning my face and it turned bright red. The next day, my eyes were swollen, face was red and burning...Currently on day 3 and eyes were swollen this morning and face is still burning. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi anonymous, thank you for reviewing this product. We are concerned by your comments and would appreciate the opportunity to learn more. When you have a moment, please call our Consumer Care Center at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to hear from you soon.

May 12, 2021
Axel
1 out of 5 stars review

My face feels so itchy and red after using this pr

I bought this product coz I have oily face and few acne scar. I used this product for 2 days and after that My face got so red and had rashes. I had to stop using this product coz it makes my face worst. Before my only problem are few acne marks. Now, I have redness, rashes and itchy face. I dont know what to do. Wont ever recommend this.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're a bit bummed that we weren't the best fit for you! We'd like to learn more about your results and see how we can help out. Could you give us a call and share a few details? Please reach us at 1-800-582-4048, M-F, 9-5:30PM ET. Hope to hear from you soon, thanks!

Sep 17, 2020
lyla
1 out of 5 stars review

gave me a rash

I bought this 3 days ago and after 2 days my face was terribly dry, and by the third morning I woke up and my face especially around my mouth felt like sand paper, I have never had a problem with other neutrogena face washes. Later that day I got a rash from it around my eyes, I think I had an allergic reaction to this stuff, which I guess could be my fault.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear this and would like to hear this and would like to look into what happened in more detail. When you can, please give us a call at 1-800-582-4048 Mon-Fri between 9 AM and 5:30 PM ET. We hope to hear from you soon.

Jan 6, 2023
allme2020
4 out of 5 stars review

Clear skin!!!

This product is awesome. I know everyone has diff skin types but if ya got oily skin..bumps etc from you touching it all the time makeup or any other source give this a try. No bad smells... It's a face wash so it's convenient with rest of shower stuff an you should see diff not long after cpl washes with it . An def feel clean was first thing I noticed. Refreshed. If ya feel ya getting to dry..cut back on use some. Too easy. I recommend this highly.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 22, 2024
jault7876
5 out of 5 stars review

The Old Standby

I have been using this brand for years, super effective cleanser. The scent is pretty average but you don’t want anything strong on your face. The texture is nice and smooth and the price is super affordable. Packaging has always been the same, nozzle hasn’t changed. Why adjust a good thing?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 8, 2014
Annon
3 out of 5 stars review

Irritates skin

I have never thought my skin as being sensitive until I tried this product, My face and neck was red, itchy and dry and my skin type is considered to be oily. I would have to say though that I did see improvements by getting rid of some of my acne but the product is just too harsh.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry that you had this experience with our product. This is not typical and we would like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear back from you.

Jul 6, 2022
shaneishad
4 out of 5 stars review

Great cleanser

This cleanser is super gentle to the skin and for all skin types. It has a mild pleasant scent. Has a mild medical scent, but nothing to make you gag.. The cleanser gives off a nice foam that cleanses the skin without stripping. Great to remove makeup or just wash off the day. A little goes a long way in cleansing the skin. This is a reliable cleanser for all.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 24, 2023
hannahm735
3 out of 5 stars review

Very drying on combination skin

As a person who struggles with cystic acne this was something I grabbed at a very young age. My mother has used this face wash for as long as i remember but for me it was like washing my face with a hand wash and didn’t help my deep acne, maybe just for surface level whiteheads.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear this product wasn't a good fit for you. We'd like the chance to learn more about your experience using this face wash. When you have a moment to talk, please give us a call at 1-800-582-4048 to speak with someone from our team. We look forward to hearing from you!

May 15, 2013
Maddi<3
3 out of 5 stars review

My Skin doesn't sting

Ok so I have a little bit of acne but it really bothers me. This product does not necessarily cure acne but it makes your face smooth. It did itch a little but I used clinique's lotion and it made it feel better. I wold definitely recommend that. I would recommend this product because it is not hard on for skin. It makes your skin very smooth and I like that. They should make some better smells though. I hope I could help!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361