Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

Member photos

  • +387 images
Sort by |
Showing 1,301-1,310 of 6,507 reviews
May 1, 2023
Reviewer name: kaylaf225
1 out of 5 stars
1 out of 5 stars review

Too much for my skin

I tend to have very oily skin and I was looking for a new product to help with that, so I got this, but it almost stripped my skin completely, drying it out to no end.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're so sorry to hear this happened. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available Monday-Friday from 9am-5:30pm ET. Thanks!

Mar 5, 2018
Reviewer name: andyb
1 out of 5 stars
1 out of 5 stars review

Made my skin worse

I changed to this wash because I wanted something gentler. I have now been breaking out more than I ever have before and my skin is dry as it's ever been! Don't buy.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi andyb, we're so sorry to hear that you're experiencing even more breakouts than before! We wouldn't expect this from our products and would like to get to know more about your experience with the Oil-Free Acne Wash. Please give us a call at 1-800-582-4048 any time between the hours of 9 AM - 5:30 PM eastern time Monday through Friday. It would also be helpful if you had your product handy so that we could grab some more information from the packaging. We hope that you're starting to feel better and look forward to hearing from you!

Feb 9, 2024
Reviewer name: meganb851
3 out of 5 stars
3 out of 5 stars review

Use with caution if you have sensitive skin

This was OK. It seemed to aggravate my face a bit, which surprised me because I don't typically have sensitive skin. I did like the scent and the product itself looked nice.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry this product aggravated your face! We'd like to learn more about your experience. When you have a moment please call us at 1-800-582-4048 Monday - Friday 9:00am-5:30pm ET. Thanks!

Oct 27, 2022
Reviewer name: stevel33
4 out of 5 stars
4 out of 5 stars review

Excellent product

Overall I think it's a great product,I would like to see the consistency of the product get thicker though.i started using Neutrogena oil-free acne wash about a year ago,and am very pleased

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 10, 2023
Reviewer name: busshaatusshaa
3 out of 5 stars
3 out of 5 stars review

No change

I have oily skin and sometimes I get breakouts I used this cleanser to help in my acne but I did not see any change. It was quite fine on the skin. It didn't leave any big difference on.my skin. It did not feel like greasy as it says it's oil free.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing your experience with us! We're sorry you didn't see a difference, and we want to help. Please call us at 1-800-582-4048, Monday-Friday, 9 am to 5:30 pm ET. Talk to you soon!

Nov 25, 2023
Reviewer name: armaunnah1
2 out of 5 stars
2 out of 5 stars review

Priced well

I used this and was not a huge fan . I feel like I've found other products to give me a cleaner feel and look . I have oily/dry skin depending on the season and this wasn't one of my favorites . It smells nice wouldn't repurchase .

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there, we hear you and care about your experience with us. Please give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm EST, so we can see how we can help you.

Mar 31, 2023
Reviewer name: tonyt25
5 out of 5 stars
5 out of 5 stars review

A Must Have

This is perpetually a best-seller for good reason; it's simply great. The mild formula works well for most skin types, it's affordable, and it works great.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 13, 2018
Reviewer name: missrys
1 out of 5 stars
1 out of 5 stars review

Like most have said: DO NOT BUY!!

After one wash, woke up to a red, swollen and extremely itchy face. Wish I had done my research. Why is this on the market? Obviously there's something in it that is causing NUMEROUS users to experience allergic reactions.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jun 16, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love this wash

I always struggle with hormonal acne and when I found this product it was a game changer. I rarely break out anymore and the face wash leaves my skin feeling clean and fresh

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 29, 2024
Reviewer name: jazlynd7
5 out of 5 stars
5 out of 5 stars review

The right face wash

I love it I have been using it for a while now it's definitely helped clear my face up it really don't have a scent the texture is like shampoo in a way

Review from influenster.com
Helpful?6BX1SN339KCK13596802361