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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,211-1,220 of 6,498 reviews
Oct 2, 2014
kittykat12
1 out of 5 stars review

My face hurts! Worst mistake of my life!

Used it only for a couple of days and I was okay the first day and the second I noticed around my nose and mouth were getting extrememly dry, and the third day it was a non stop burning sensation! I stopped using it already and Im waiting for my face to heal. Not sure what to put on it because I don't want to irritate my skin even more. Any other products that can help with the effects?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello KittyKat12. Thank you for writing a review for one of our Neutrogena® products. We're sorry to hear about the dry skin that one of our products caused you, this is not typical and we'd like to learn more about your experience. Please call our Consumer Care Center at 1-800-582-4048. Our Care Specialist are available from 8am-8pm EDT Monday through Friday. We look forward to hearing from you.

Sep 8, 2019
gingerale
1 out of 5 stars review

WHY!!!!!

i bought this without checking the reviews online because of a friend’s recommendation and it was a BIG mistake. now my face is all itchy and dried up and i have red splotches all over! my skin is at its worst now and i can’t even use makeup to cover it up. very very disappointed. maybe it works for certain people but definitely not for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

Hey gingerale, thanks for bringing this to our attention. We're very sorry your skin got worse after using our Oil-Free Acne Wash, and we want to make this right for you. Please give us a call at 1-800-582-4048 between 9 AM and 5:30 PM ET, M-F, and provide our beauty expert your reviewer name so we can link you to your case. Talk to you soon!

Oct 29, 2012
Extremely dissatisfied
1 out of 5 stars review

HORRIBLE!

I would have given this a 0 if I could. It was a huge disappointment. Me, and 5 other friends tried this out. We all only have a couple of small pimples so we thought this would be strong enough. But it made us ALL break out, it dries out our skin, and it smells horrible. Also don't buy the pink grapefruit, it has the same results!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2012
sasha456
4 out of 5 stars review

I love this product!!!

Before i tried this product my skin had some acne.I was looking for a product to get rid of my acne while cleansing my skin. This product is good if you have some acne.The results were a bit slow,but it did evrything it says.It doesn't clog my pores and after 5 days my forehead was completly clear(thats where i had most of my acne).Yes it does dry your skin but if you use a mostruizer your skin won't be dry.Overall,this product isn't for people who have severe acne,BUT,it's great for people who have SOME acne.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 15, 2025
msakhigbe_6106
5 out of 5 stars review

Wonderful!!!

I have always used Neutrogena products. They’ve always proven to be very effective. A very silky smooth texture is very nicely. Sent it safe ingredients to use on sensitive scan. It comes in nice packaging. The ingredients seem to be very mild for any type of skin. You’ll never go wrong with using any of Neutrogena products whether it’s Eye wipes, facial makeup remover you cannot go wrong.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 28, 2023
donnal122
4 out of 5 stars review

An old favorite

A no frills classic. I recommend this product (except for daily use for sensitive skin) if followed by a good moisturizer. It can leave red blotches on sensitive skin if used too often. The only thing is a moisturizer is imperative, as the cleanser strips oils away, which I like.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 30, 2012
NotForMe
2 out of 5 stars review

Not for me

I'll start with my skin type. I have a very oily tzone and minor breakouts on my cheeks and chin. I bought this product on Sunday and used it that evening. I continued to use it twice a day I did see a different with the few pimples that I had they dried up pretty quick so I was happy to see that. By Wednesday my face felt awful! my cheeks, around my mouth and chin were/ are really dry and it burns and itches. So bottom line I do not recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
richardr33
5 out of 5 stars review

Happy customer

I like this better than other brands that I’ve tried this one does not leave your face Oily or irritated like some other brands.Instructions are also easy to use so no confusion with this product at all I would say i would recommend this to friends and family.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 6, 2023
Anonymous
4 out of 5 stars review

I love this!

As someone who always tried using expensive skincare because I thought it made a difference, I was so wrong. I’ve been dealing with acne that I couldn’t get rid of for months, and I am not acne prone. But this has been gentle and really improving my skin!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 8, 2022
giancarlov3
4 out of 5 stars review

Does it’s job

I have zero complaints. I didn’t notice a dramatically fast clearing up in my skin, but I also have very sensitive skin that is prone to stubborn acne. For the price and amount you get I’m not upset. Definitely a “dedicated use over time” kind of product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361