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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,201-1,210 of 6,498 reviews
Feb 6, 2018
ang14
1 out of 5 stars review

My face is burning and have a rash on face & neck

Used for 2 days, every time I would wash my face with it it would burn my skin but so thought it was cleansing my pores so I didn’t think too much about it. I woke up on the 2nd day with my face puffy and red everywhere and an itchy irritation on my cheeks and neck. I don’t know why this product still sells and should be taken off of the market immediately.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thanks for taking the time to tell us about what happened, ang14. It sounds like this max strength acne cleanser isn't the best match for what your skin needs. Let's have you give us a call at 1-800-582-4048, Monday - Friday, between 9:00AM and 5:30PM EST so we can follow up with you. We look forward to making this right!

Nov 8, 2023
meslc45
5 out of 5 stars review

The Best

I have been using this face wash for about 25 years. I used to break out pretty regularly until started using this so I never plan to stop. It doesn’t dry my face out and keeps breakouts away. I tried a hundred products before this one and it is by far the best!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 22, 2023
lawandah3
4 out of 5 stars review

Don't get it to close to your eyes

If you get to close like I did you may start having vision problems. I used this product for years and I always washed my whole face with it and I started noticing that my eyes would burn for up to an hour or so after I washed my face. It is a really great product just don't get it close to your eyes

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing your feedback with us! We're sorry to hear you had a negative experience using our Oil-Free Acne Wash, and our team would appreciate the chance to learn more to help. When you can, please have the product handy and give us a call at 1-800-582-4048 M-F 9 am-5:30 pm ET, so we can chat. We hope to hear from you soon!

Jan 6, 2023
emilyr630
4 out of 5 stars review

Recommend

I use it every morning before I get ready for the day. I lie how smooth and clean it makes my face feel. I dislike how easily to slides off of my friends though. I would recommend it to other people to use. It is also cost friendly unlike other face washes. I also believe it helps keep my acne under control.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 14, 2022
stephanies714
5 out of 5 stars review

Favorite!

I absolutely love this face wash! It has 2% salicylic acid which is great for acne. It’s very affordable and has done wonders for my acne. My face feels so clean and smooth after using it. I’ve definitely noticed such an improvement since using this wash!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 21, 2024
kaleighs27
5 out of 5 stars review

Keeps me feeling nice and refreshed throughout the day 🫶

I used this for about a week and I got the best results from it. I loved the smell and the bottle was shaped just right I could get every last drop. It was also very silky smooth and lathered up well. You also have to use very little product to wash your face a little goes a long way.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 16, 2021
hypnotizedeyes
5 out of 5 stars review

I’ve been using this face wash for a year now. This product is honestly my go to and the only face wash I trust. Ever since the pandemic and having to wear masks for a full day at work, i started getting a lot of acne. This face wash clears it up pretty quickly. My husband even started to use it after seeing my results. My face feels so fresh and revitalized after using. I 100% recommend!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 14, 2021
Khyia
1 out of 5 stars review

Dried out my oily skin and left dry patches

I have a strict skin care routine to care for my oily skin and decided to switch up my face wash due to hormonal acne. This product left me with more acne than i started with and think the products irritated my face because now i have dry patches on my eyelids and my chin. Very overdrying you can feel your skin getting dry and tight immediately after washing it off. The salicylic acid did nothing to combat my acne prone skin, used it twice a day for 3 weeks.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Thank you so much for giving our Acne Wash an try! We'd love to hear from you about your experience so that we can continue to improve. Please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET. We hope to hear from you soon!

Apr 7, 2023
amandae253b
3 out of 5 stars review

A bit harsh but effective.

I give this particular product a 3/5 stars because, while it makes my skin squeaky clean, it is a bit harsh and drying. I have combination skin, with oiliness around my nose and on my forehead, so the areas that are typically oily are much more balanced with this wash, but the sides of my nose and around my mouth are noticeably dry and flakey.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We're sad to hear you found it harsh on your skin. We'd love to chat more about your experience, please give us a call at:1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Thank you!

Jun 24, 2015
Joy4
4 out of 5 stars review

pretty good

I like to use this whenever my skin feels oily but I'm not going to shower. Its good for making my skin feel like its no longer oily. Can be slightly drying. I feel like its not as great an acne product as an exfoliant with beads but like I said, its good for getting rid of the oily feeling. I'll probably buy it again but I don't use it all the time.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi Joy4. Thanks for your review! We'd like to speak with you to learn more about your experience while using our product. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EDT. We look forward to your call.