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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 1,191-1,200 of 6,507 reviews
Dec 9, 2013
Reviewer name: FLily88
5 out of 5 stars
5 out of 5 stars review

Only Product that worked!

I broke out 18 months ago, and have been fighting acne ever since. I have tried everything, washes, masks, scrubs, nothing worked. I started using this and it instantly dried out my acne. I have gone through two bottles of this, and while my acne is not completely clear, it is so much better and now easily covered with makeup.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 1, 2024
Reviewer name: HaleyA
3 out of 5 stars
3 out of 5 stars review

Basic cleanser

I tried Neutrogena's Oil-Free Acne Wash, and it's okay. It does a decent job of cleansing my skin and keeping breakouts at bay. The formula feels refreshing, and it doesn't leave my skin feeling too dry or tight. However, I didn't notice a significant improvement in my acne after using it for a while. It's not a miracle product, but it's a solid option if you're looking for a basic acne cleanser.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 7, 2016
Reviewer name: xoxokitkat24
5 out of 5 stars
5 out of 5 stars review

My skin stopped breaking out!

Oh my! So like I've been using a pretty high end product to clear my skin. However it's not working to clear my skin. So I went back down to use this product and it worked out great! My skin stopped breaking out! It stops breakouts pretty slow, but it works. My skin doesn't break out anymore! YAY!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 28, 2023
Reviewer name: Bridge99
1 out of 5 stars
1 out of 5 stars review

Never had problems until now

I bought this as a cheaper alternative to other products I use as it had the same active ingredients. I used this product for less than a week and it destroyed my skin. I woke up to redness that refused to go away (looked like I stayed out too long in the sun), whiteheads EVERYWHERE (never struggled with this before), and itching/burning constantly. The dryness that followed was unreal (and I have horribly oily skin normally). I have never dealt with such bad skin texture and acne as I did when I started this product. I threw the full bottle away and will never purchase again. I've used Neutrogena many times in the past and never had issues like this so I'm not sure what happened.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there! We're super sorry to hear about this and would love to know more. Please give us a call at 1-800-582-4048 Monday - Friday 9:00am-5:30pm EST. Thanks!

Mar 27, 2024
Reviewer name: belgiesque
5 out of 5 stars
5 out of 5 stars review

Great value

This Neutrogena Oil Free Acne Wash with Salicylic Acid is a great over the counter purchase. It is strong enough to wash off the dirtiest faces but also gentle enough to be used by sensitive skin. Great way to clean your face without spending too much.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 16, 2019
Reviewer name: alexisrp
2 out of 5 stars
2 out of 5 stars review

irritates sensitive skin

it lately has been making my skin super i rested. it’s been burning and hurting and i have to sleep through it for it to stop. it makes my skin dry and tight so when i go to put moisturizer on it to make it ease, it just makes it worse. i do have sensitive skin, so it may be the issue, but i wouldn’t recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hey there, thanks for reaching out! We're so sorry you had such a negative experience with our facial cleanser. We'd love to learn more. If you wouldn't mind giving us a call at ​1-800-582-4048 M-F 9AM-5:30PM ET. When you call please mention your reviewer name to our specilaist. Chat sonn!

Jan 23, 2020
Reviewer name: Kendall
1 out of 5 stars
1 out of 5 stars review

It dries my skin so bad

I just got it about 2 weeks ago and at first I liked it because it makes my skin feel smooth but now its sooooo itchy and cracked the skin around my nose and mouth and it is peeling so bad. I don’t even know how to fix it its soooo itchy and stings because of the peeling

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that you had a reaction to our face wash. We'd like to hear more about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!

Jan 10, 2020
Reviewer name: Aghabicht
1 out of 5 stars
1 out of 5 stars review

I broke into itchy & dry patches

I bought this 3 days ago, used it twice & i got really dry patches on my cheeks that burned & started to swell under my eyes. It looks like i was in a fist fight. I dont know if this is an allergic reaction & i know its not the products fault if it is, but this product did not work for me at all. Still trying to figure out how to fix the swelling & burning. Besides that, it is a very light & fresh wash which i like.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CCC

Oh no!! This isn't good news. We wouldn't expect for this to happen and we'd like to learn more about your experience. Please give us a call at 1-800-582-4048, Monday-Friday, 9AM-5:30PM ET. We look forward to chatting with you soon!

Aug 27, 2022
Reviewer name: cyliss
5 out of 5 stars
5 out of 5 stars review

Oil-free Acne Wash with Salicylic Acid

I used this when I first started taking my skin care seriously and for traveling. It's really good for oily skin. Which is why I recommend taking it for traveling, even if you don't have oily skin most people do on vacation. Think about this for traveling, it also have the twist closed pump lid.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 12, 2012
Reviewer name: J.a.v.19
2 out of 5 stars
2 out of 5 stars review

Think twice about it!

This product is intended for use on OILY faces. I considered my face to be OILY so I therefore purchased this product. After about 3 days of use it began to burn my skin. Dark spots began to appear on the side of my nose. I guess my face was not OILY enough so my skin was therefore irritated. But overall the few amount of pimples that I had decreased in size after the 3 days of use. So I guess it therefore serves its purpose, just make sure this is for your type of skin. This product also smells very much like soap. Not the best smelling product out there.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361