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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,161-1,170 of 6,498 reviews
Jan 3, 2023
jeremyt13
4 out of 5 stars review

Good product, would recommend!

I really liked this product. It doesn't really have a very good smell, not bad just not very good either. It didn't burn or agitate my skin at all and it left my skin looking and feeling fresh and clean!! Which is definitely what I like to see and feel after use! Would recommend, good product!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 28, 2021
KMM0928
1 out of 5 stars review

I would rate it a zero if I could!

I bought this horrible product 3 days ago. I used it for 2 days and now my face look like I’ve been sunbathing on the equator for a week with no sunscreen. My face is burnt, my skin is dry and it feels like I’ve been slapped in the face repeatedly. I’ve found no comfort in any moisturizer that I use, instead any time I put it in my face it burns even more! This is crap and should be pulled off the shelves! I’ve used other face washes with 2% salycylic acid and I have never had this type of reaction. You should be ashamed! So many people go through this … this isn’t normal! This is a nightmare and I pray that this doesn’t have a lasting effect.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for bringing this to our attention! We'd love to learn more so we can help out. Please call us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Jan 7, 2023
melissap473
3 out of 5 stars review

Neutrogena Acne Wash

I had this in my shower so I was using it everyday. I have very sensitive skin and I know that Neutrogena will not affect my skin it's always good for that. I didn't feel it made much of a difference in the acne problem but I did feel that my face was clean when I was done using it there was no film left over or anything

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear you didn't receive the full benefits of this product. When you have a chance, we'd like the opportunity to learn more about your time using this product. Please give us a call using our "Contact Us" page on our website. Thanks!

Apr 3, 2013
jandi10
1 out of 5 stars review

DRY!

I used this product for a week and for the first 2 days it was ok and then all of a sudden I woke up and my face was super dry and very itchy. Even after I stopped using it my face still feels horrible and I used moisturizer after and everything. In my opinion this was a waste of money. I am disappointed with this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
shelbye50
5 out of 5 stars review

Live for it!

I have a very oily face, but this helps Tammy I suggest if you have oily skin acne or even sensitive skin this is the perfect stuff for you. I have very sensitive skin, but somehow it works really well to not only remove my make up but clean my skin very thoroughly. It is also helped tame my acne. There’s not one thing wrong with it. It’s non-scented and everything love it so much. I have very sensitive skin but somehow it works really well to not only remove my make up but clean my skin very thoroughly. It is also helped team my acne. There’s not one thing wrong with it. It’s non-scented everything love it so much. I have already gone through a couple bottles I would have liked to know what type of liquid it is if it’s a full me Origel, it is not phone, but that doesn’t bother me. I have a very oily face. What is abstemious I suggest if you have oily skin acne or even sensitive skin, this is the perfect stuff for you.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 26, 2022
mariar1061
5 out of 5 stars review

Recommend it

This product was introduced by my oldest sister I had bad skin making me feel better about my face when your a teenager I wanted to look perfect for school the boys will call me pizza face after I started applied took some time to help clear up my face trust and believe in there product

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 2, 2015
Dillinea
3 out of 5 stars review

>.<

My skin was smooth before, but now it's rough and patchy around my mouth and cheeks (near my eyes, as well). But the acne has diminished quite a bit. I guess it's a good trade, since you can't visualize that my skin is really dry. But it is really uncomfortable because it feels like my face is in some kind of plaster. >.< Not sure how worth it it is...

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, Dillinea. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!

Jan 7, 2019
Anonymous
1 out of 5 stars review

Ruining my skin

I bought this around 7 days ago and I have been using it twice a day (as recommended) and at first I saw much improvement on what acne I did have and then around yesterday I stopped using it because my face was irritated, red, and so dry. My skin is peeling and I have to do new every morning at my school and I’m getting made fun of because of it. Please look at reviews before you buy it so you don’t get out in a situation like I did.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate you letting us know about this. We'd like to speak with you to learn more and see how we can help. Please give us a call at 1-800-582-4048. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!

Feb 23, 2016
Ray4815
1 out of 5 stars review

HIVES!!!!

Used this product once and I woke up with my face covered in hives. I skipped class today because my face looks so terrible. It's dry, tight, and flaking. All I wanted was a product that would clear up my acne and acne scars because I didn't want to be self conscious anymore when walking around without makeup on. Instead, i got this mess. Everyone's staring at me like I'm a diseased person. This sucks so much. I had such high hopes.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for taking time to review our cleanser, Ray4815. We're very sorry to hear about what happened. We can assure you that hives and your other symptoms are not typical when using this product. Since this is not something we expect to hear, we'd like to learn more by having you call us. You can reach our care specialists at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. We look forward to speaking with you directly.

Oct 30, 2019
ltn1447
1 out of 5 stars review

Disfigured my face!!

allergic reaction for 2 days of washing with this product. my whole face is puffed up, pain on skin and cracking around the mouth. eyes is swollen. I looked so disfigured! Now i have to go to the Dr for further exams. This is the worst products and there is no warning lable on here that is visible.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

Hey ltn1447, we're extremely sorry to hear about this! We would never expect our products to cause pain to our consumers, and we want to do something for your troubles. Please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, M-F, and let our beauty expert know your reviewer name. We're looking forward to hearing from you!