Skip to Main Content
Sams Club
Sams Club
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
Sort by |
Showing 1,121-1,130 of 6,498 reviews
Jan 27, 2020
NicAsh
2 out of 5 stars review

Itching and redness

I love Neutrogena products but unfortunately, this one doesn’t fall on my must have list. I recently had surgery on my face and was looking for a gentle liquid cleanser, as I was worried my normal benzoyl peroxide based cleaner would be too harsh. After 3 days of use, my skin is red and itchy and has a rash over my cheeks and chin. Hoping that after stopping use my skin will resolve issues on own. Sticking with what I know works for the future.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

That's terrible! We wouldn't expect our face wash to cause you to have a rash and we feel awful that you had this happen, especially after just having surgery. Call us 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET so we can help. Feel better and talk to you soon!

May 20, 2023
scottv87
3 out of 5 stars review

Gets the job done but nothing spectacular

Yeah I felt like it washed my face well and it lathered well not a very good sense to me though the scent needs to be either stronger or something else or at least that's what I would have preferred but as far as an acne wash with silic acid it'll do.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
May 14, 2023
matheaug
3 out of 5 stars review

Fairly good product. Doesnt work well with my skin

The product honestly didnt work well for preventing acne for me (but i have yet to find a product that does!) I tend to have a really oily face, and it did well at makeing my skin feel clean. After being applied there is a slight tingle on your skin and your skin may feel kind of tight afterwards. It hurts extremely bad if you get it in your eyes though so be careful!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from sm

We would like to learn more about your experience. Please feel free to call us Monday - Friday 9:00 am-5:30 pm at 1-800-582-4048. We hope you continue to have a nice day!

Jan 22, 2020
Just call me patches
1 out of 5 stars review

Turned my skin into an old leathery purse

Initially I was amazed by the results I received from the first use. My skin looked visibly brighter and clearer. However, after the third wash I begin to notice dry patches sprouting on my face. I use moisturizer everyday but its not enough to quench the thirst this product leave skin in. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that your skin was dry after using our wash. We'd like to hear more about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!

Dec 27, 2016
Frytog
5 out of 5 stars review

Great For Oily Skin, Great For Older Acne Prone Sk

I am past the age where I thought I'd still be getting acne, but my bad luck: I still have tons of oil and pimples monthly. This cleanser is Great! It take a care of the oil and dries up the pimples in 1-2 days. (I also use prescription medication on my face, but this was the cleanser my dermatologist recommended.) I am very pleased with it. The smell is fresh and not overwhelming. It's also great for relatively sensitive skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 15, 2024
alexandral237
5 out of 5 stars review

Great first face wash

I grew up using this! It’s such a simple, basic face wash and that’s what I love the most about it… simple and to the point. I used this in my teens when I was trying to find my skin type and managing teen acne. I always recommend this to younger females!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 22, 2023
alexandreaj3
2 out of 5 stars review

Not good for sensitive skin

I do have sensitive skin, personal it burned my face and game me red blotches on my face and didn’t clean it clear my skin. It did have a good sent and nick packaging; this product is avoidable. But I do not recommend if you have sensitive skins, everybody’s skins different so it came work for others especially if lower price range.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate your honest review on our acne wash! We're sad to hear you had a reaction to it and we'd love to learn more about your experience. Please give us a call at: 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Thank you!

Nov 7, 2011
Cassie
5 out of 5 stars review

Amazing long-term treatment!

I have minor blackheads and whiteheads in my t-zone, so when I went to the store I decided to try this out. After a week or so I noticed no difference, so I became skeptical. However, after about 3 weeks I noticed I had almost no pimples and my face was so soft. It does dry out your skin a bit, but if you use a bit of moisturizer afterwards it takes care of the problem.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2023
demetriaa2
4 out of 5 stars review

Clean and clear your face

What I liked about this product is that my face wasn't left oily or dry. I used this product about a year ago me and my daughter. Yes its a recommendation for face washing. Nothing I needed to know before using this product it was not a disappointment at all would for sure use it again

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 30, 2025
jonil9_1372
5 out of 5 stars review

It works the best in breakouts

If your face is currently broke out from the time of the month where you have the sporadic bumps, this is what you need to clean your face. I always use this when my face has its special moments of breakouts to get it back to normal again. It’s doesn’t dry out my face and usually clears up within a few days.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361