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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 1,111-1,120 of 6,507 reviews
Feb 18, 2013
Reviewer name: Jon123456789
1 out of 5 stars
1 out of 5 stars review

Nightmare

Started to use this product noting that it had said all of these remarkable things on the back. Also noting that it is a "gentle" wash. At first my face was feeling tight and left a shiny texture on my skin. A week later my skin was inflammed felt like wind burn, looked red, had puffyness around my mouth, red bumps & small white heads everywhere I had applied the acne wash.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 11, 2012
Reviewer name: Nowaystalker
2 out of 5 stars
2 out of 5 stars review

Not working

I have been using this for a month now and my acne has not been going away and after using this it drys out my skin. I play polo and skate a lot I'm not sure if this will effect it but I also sweat a lot. It also say it will get rid of black heads but it doesn't, I use this when I shower

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 13, 2022
Reviewer name: dementeddarling
5 out of 5 stars
5 out of 5 stars review

Tween Approved

I got this for my 11-year-old daughter since her hormones have started going critical-mass and a few pimples are popping up here and there. She loves the pump vs. a messy tube, and it's conveniently in her shower. She said it's helped keep her acne under control, and I haven't seen any new pimples on her since she started using this wash.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 13, 2024
Reviewer name: vanessab1978
5 out of 5 stars
5 out of 5 stars review

My face loves it!

Neutrogena Oil-Free Acne Wash has been a game-changer in my skincare routine, especially when it comes to keeping breakouts at bay. From the first use, I noticed that it effectively cleanses my skin without leaving it feeling dry or stripped. The formula is lightweight and refreshing, making it perfect for daily use. One of the things I appreciate most about this product is how well it helps manage my acne. The salicylic acid in the wash works wonders in keeping my pores clear and preventing those annoying breakouts from popping up. It's also oil-free, which is great because it doesn't clog my pores or add any unnecessary shine to my skin. The wash has a pleasant, mild scent that's not overwhelming, and it lathers nicely, providing a thorough cleanse that feels gentle yet effective. Over time, I've noticed a significant improvement in my skin's texture and clarity. My complexion looks more even, and those pesky blemishes are much less frequent. Another big plus is that it's non-comedogenic, so I don't have to worry about it causing any additional issues. It's been a reliable part of my routine, and I love how it leaves my skin feeling clean, refreshed, and ready for the day. Overall, Neutrogena Oil-Free Acne Wash is a fantastic option for anyone struggling with acne-prone skin. It's effective, gentle, and a great value for the results it delivers.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 12, 2012
Reviewer name: J.a.v.19
2 out of 5 stars
2 out of 5 stars review

Think twice about it!

This product is intended for use on OILY faces. I considered my face to be OILY so I therefore purchased this product. After about 3 days of use it began to burn my skin. Dark spots began to appear on the side of my nose. I guess my face was not OILY enough so my skin was therefore irritated. But overall the few amount of pimples that I had decreased in size after the 3 days of use. So I guess it therefore serves its purpose, just make sure this is for your type of skin. This product also smells very much like soap. Not the best smelling product out there.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2016
Reviewer name: DeirdreC
2 out of 5 stars
2 out of 5 stars review

Causes dry, itchy, irritated skin.

So, the first time I used this. It really dried out my normally very oily skin, irritated it, made it itchy, and I broke out in really painful acne. I thought, maybe it's just my skin getting used to it. So, I tried it two more times. Over all I tried it, once a day, for three days, and it did not get better. I have acne where I never used to get acne, worse acne in the places I already had acne, and my face is sore.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out to us, DeirdreC. We're so sorry to hear about your experience with our cleanser and can assure you that this is not a typical reaction. Since this made your acne worse, we would like to learn more about how you used this cleaner. Please call us at 1-800-582-4048 between 9AM and 7PM EST Monday-Friday. Thanks again, and we look forward to speaking with you.

Mar 15, 2024
Reviewer name: deariab
5 out of 5 stars
5 out of 5 stars review

Clean, affordable and effective

This was the first cleanser that I've ever bought when I was a teenager and it helped me combat acne at an early age. It works well with any skin and cleanses your face perfectly. It has a clean scent and very inexpensive. I'll buy I'll over and over again

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 9, 2019
Reviewer name: Tlb_28
3 out of 5 stars
3 out of 5 stars review

This product isn't horrible, it's just not amazing

I took the acne quiz a few times and this product was repeatedly recommended to me, so I decided to finally try it. Months into using this product I was happy with how it kept my oily skin under control; no other face wash did this. But recently this product began to dry out my skin, to the point where it'd start to get flaky.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that our cleanser made your skin dry. We'd like to chat more about this with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We look forward to chatting with you!

Mar 30, 2011
Reviewer name: Pearl
4 out of 5 stars
4 out of 5 stars review

Quite Lovely

I have been breaking out recently, due to stress i suppose, and this product has indeed helped tremendously. However, after four days of using it, it has made my skin dry and almost flaky. I only use it once or twice a day. But other than that, i recommend it!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 30, 2021
Reviewer name: chariss20
5 out of 5 stars
5 out of 5 stars review

I you this every morning and night. Super gentle on your skin and definitely helps clear up acne. I've been using this for about five years now and has worked perfect ever since. I think that it is a wonderful product for a great price. You can also get an off brand one and it still works so well.Neutrogena Oil Free Acne Wash My face is so much cleaner and clear since using this! 

Review from influenster.com
Helpful?6BX1SN339KCK13596802361