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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 1,101-1,110 of 6,499 reviews
Mar 12, 2024
kaileeg8
4 out of 5 stars review

It’s good

Neutrogena's Oil-Free Salicylic Acid Acne Fighting Face Wash is a game-changer for anyone battling stubborn acne. After using this face wash for several weeks, I noticed a significant improvement in my skin's overall texture and clarity. I also appreciate the convenient packaging of this product, which features a pump dispenser that makes it easy to dispense the perfect amount of product each time. And the product is very affordable

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 29, 2011
Jazmin
5 out of 5 stars review

Best Acne Wash! I love it!

I'm 17 & I have a lot to deal with already- school, boys, friends, etc.- the last thing I needed was acne! I recently started developing more and more acne and it really made me self conscious. I've tried other popular acne washes and they didn't work for me. Then, I saw all of the commercials for the best #1 dermatologist recommended acne wash and I decided to give it a try. So far,I love it. My acne disappeared on some parts of my face within days. My friends noticed a difference right away. I love the way the cleanser feels and I actually look forward to washing my face every morning now. I have gained so much confidence with my face looking like it did when I was younger!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 11, 2017
Tashap
3 out of 5 stars review

A bit too harsh

I bought this product because it was recommended by my dermatologist. I like it because it does help my oily acne prone skin. The issues i have is it dries your skin out leaving u with rashes and blisters. I did recommend it to my husband just to get is take on it and complains about the same thing.. The product is good but it needs a lil more moisturizer in the wash to calm the harshness...

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

Oct 14, 2022
stephanies714
5 out of 5 stars review

Favorite!

I absolutely love this face wash! It has 2% salicylic acid which is great for acne. It’s very affordable and has done wonders for my acne. My face feels so clean and smooth after using it. I’ve definitely noticed such an improvement since using this wash!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 8, 2019
Jj4422
1 out of 5 stars review

Burned and blistered my skin

I have never written a review before. I am 35 and hair oily/sensitive skin. I purchased this to try as a basic bha cleanser. I washed my face with it ONE time and woke up the next morning with red swollen face, burns, and tiny little blisters all over my chin and around my mouth. My skin was so good before, and I am so sad that I tried this and caused so much damage. It ruined my skin! I highly doubt I’ll ever use a Neutrogena product again, if they can cause this much damage I don’t trust their products anymore.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear that this happened to you! We'd like to chat more about this with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30 PM ET. We look forward to hearing from you!

Feb 19, 2015
Kooten1
5 out of 5 stars review

Grandma and Granddaughter both love it!

I'm very surprised to see all the negative reviews here. I am a 54 yr old grandmother to a 14 yr old granddaughter. I have been using this for years on my combination skin. I only have an occasion pimple but I use it because I love the way it makes my skin feel and look! I get compliments on my skin all the time. I introduced this wash to my grandaughter when she was 12 and she loved it too and continues to use it at 14. It keeps her face clear and she tells all her friends about it. We buy up ak few bottles at a time because we are always afraid you will stop making it. It has to be a great product if we can't live without it even with the age gap! Well done Neutrogena!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 25, 2020
Janeth C
1 out of 5 stars review

Do not buy!

I used oil-free acne only once a few days ago and I can't believe my face is so burning, redness swollen, itchy and painful. After 4 days my face remains the same and my T-zone seems absorbed, it is as if my skin has shrunk. It’s so sad for me. Really I need help with this because I don’t know what to do!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear about your reaction to this cleanser, and we hope you feel better soon! We'd like to learn more to see how we can help, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Monday through Friday. Talk to you soon!

Aug 10, 2020
LabTech2020
1 out of 5 stars review

Ruined my skin

I bought this yesterday to help with the dressed Mask-ne (I wear a mask all day at work and started to get the odd pimple in the chin area). I used it once last night and noticed after about an hour that my skin around my nose and mouth/chin was physically sore to the touch and bright red. I woke up this morning with what seems like Hundreds of tiny pimples and my skin is itchy and raw! I wish I never tried this and stuck with the odd breakout from the mask.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We're sorry to hear about your experience and would like a chance to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Feb 28, 2023
tracyb157
4 out of 5 stars review

Great for my hormonal teen!

My daughter uses this face wash and loves it. She says her face never feels tight or dry but she can see the difference in her hormonal breakouts when she runs out and has to switch temporarily to a different cleanser. Highly recommend if you have a teenager or if you have hormonal breakouts!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 23, 2020
Kendall
1 out of 5 stars review

It dries my skin so bad

I just got it about 2 weeks ago and at first I liked it because it makes my skin feel smooth but now its sooooo itchy and cracked the skin around my nose and mouth and it is peeling so bad. I don’t even know how to fix it its soooo itchy and stings because of the peeling

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Oh no! We're so sorry to hear that you had a reaction to our face wash. We'd like to hear more about your experience. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to chat soon!