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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,091-1,100 of 6,498 reviews
Aug 1, 2012
lyka3
5 out of 5 stars review

Try this!

I first began using this product in high school. Since then, I've switched around a lot and in the process tried dozens of drug and department store acne washes/cleansers/creams. I always came back to the Oil-Free Acne Wash, and now I will NEVER trust my face with anything else. The effectiveness of acne medications and washes do vary a lot from person to person, so there's no guarantee that this product will work for you. I've tried products that people have raved about or called miraculous, but I've usually achieved little success. This wash cleared up my daily breakouts when nothing else could, and the price is so reasonable that it's really worth a shot. It's gentle and completely trustworthy for me.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 8, 2014
minialex13
4 out of 5 stars review

My Skin is Clearing Up

I personally have oily and dry skin, and I tend to be prone to break outs. I use this product at least once a day and it's been the only product to work so far. A lot of people complain that it dries out your skin but so does every other product I've ever used- it's really just a matter of how you wash your face. I just put some Aveeno lotion on after I wash my face and my skin is the best it's been since I started getting acne. I definitely recommend this product to everyone.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 17, 2014
sammie0529
4 out of 5 stars review

Will dry up ANYTHING

I had really bad acne spring up ALL over my face after I switched my bc, and no other product that I bought even made a difference. This stuff dried up the acne within 4 days and I was very pleased! HOWEVER, the reason it gets 4 stars instead of 5 is because of just how much it dried out my skin. I've never had to use a moisturizer on my face before now, but I have had to begin using one after this product (for the record, the moisturizer I got was the Neutrogena oil free for sensitive skin, which I also highly recommend). If not, it will look like someone stuck oatmeal on my face from it flaking so badly :( But this product definitely works well at drying up acne and I'll never use anything else again if I can help it, but I most definitely recommend a moisturizer with it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are sorry that is product dried out your skin. That is not typical of the product and we would like to learn more. If you could please call our Consumer Care Center at 1-800-582-4048, open Monday through Friday, 8 AM-8 PM EDT. We hope to hear back from you!

Aug 15, 2024
karaunas
4 out of 5 stars review

Good in moderation

Overall I like this face wash but if used everyday it dries my skin out. For reference I have combination skin with my T-zone being more oily. I still use this product and think it does a very good job at keeping acne at bay, I just have to use it infrequently.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Sep 11, 2023
bunirabbit
3 out of 5 stars review

Eh, decent face wash.

This was one of the lesser face washes I've tried. In all honesty, it made me breakout more than get rid of acne, which kinda sucked in the long run. But, they seem pretty nice for sensitive skin, and they worked well for my sister, so it may just be a me thing. I do recommend getting more expensive brands than just this stuff, though.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello! We're so sorry to hear that our face wash didn't work well for you. We would really like to learn more about that. Please give us a call at 1-888-663-8876. We'll be here Monday through Friday; 9am to 5:30pm EST. We hope to hear from you soon!

Jan 11, 2022
Alex R
1 out of 5 stars review

Face burning, peeling, and swollen.

I almost never leave reviews, but please don’t buy this!!! I have acne and have used many acne products without a reaction like this. After two uses, my face is swollen, peeling, and burning! And it seems to just be getting worse. I actually took the day off work because my skin hurts and looks so bad! This is ridiculous.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear you had this experience, Alex. We want to learn more about this and see how we can help out. Please call us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. When you call, mention your email to our specialist. We hope to chat soon!

Feb 26, 2013
Mishka588
5 out of 5 stars review

My face cleared up!

I love the oil-free acne wash. I used to have constant breakouts but my face completely cleared up after I started using this product. The best part is that the wash doesn't completely dry up my skin either! Truthfully, I do have to apply moisturizer in the winter - but it's kept my breakouts to a minimum.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 22, 2023
angelinab80
4 out of 5 stars review

Mediocre face wash

This face wash did not harm or dry my skin or make my acne flare up more, but it also didn't really clear up my acne. It was more of just a normal face wash for me. However, it did take off my mascara which I liked. Everyone's skin is different, so make sure to consider how this will be on your specific skin type

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear this product didn't work for you. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Feb 7, 2023
nickib17
5 out of 5 stars review

LOVE THIS

this face wash is my favorite, especially since i have sensitive skin. i have tried so many "sensitive skin" products and they always leave me with red welts so ive stopped trying new products after i found this, my skin has never felt and looked better. it leaves you with brighter looking skin all around a great product.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 4, 2024
jonathanh123_6540
5 out of 5 stars review

Effective, gentle, refreshing acne cleanser.

The Neutrogena Oil-Free Acne Wash with Salicylic Acid is a highly effective cleanser for managing acne-prone skin. Its gentle formula deeply cleanses pores and removes excess oil without over-drying, thanks to its balanced use of salicylic acid. This makes it ideal for reducing breakouts and preventing new ones. The wash rinses off easily, leaving skin feeling refreshed and clean. Its lightweight, non-comedogenic formula is perfect for daily use and works well for various skin types. Overall, it's a reliable and affordable choice for clear, healthier-looking skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361