Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

Member photos

  • +76 images
Sort by |
Showing 1,081-1,090 of 6,499 reviews
Aug 1, 2011
Arzoo Sohail
5 out of 5 stars review

My skin is free of pimples.. Thanks to Neutrogena

I have been using Neutrogena Oil-Free Acne Face Wash since years..... and it just suits my skin soo much. No pimples, no black heads, nothing... and it keeps my skin shining and soft. I will definitely continue using this product :) Thanks so much :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 17, 2020
lyla
1 out of 5 stars review

gave me a rash

I bought this 3 days ago and after 2 days my face was terribly dry, and by the third morning I woke up and my face especially around my mouth felt like sand paper, I have never had a problem with other neutrogena face washes. Later that day I got a rash from it around my eyes, I think I had an allergic reaction to this stuff, which I guess could be my fault.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear this and would like to hear this and would like to look into what happened in more detail. When you can, please give us a call at 1-800-582-4048 Mon-Fri between 9 AM and 5:30 PM ET. We hope to hear from you soon.

Feb 18, 2013
Jon123456789
1 out of 5 stars review

Nightmare

Started to use this product noting that it had said all of these remarkable things on the back. Also noting that it is a "gentle" wash. At first my face was feeling tight and left a shiny texture on my skin. A week later my skin was inflammed felt like wind burn, looked red, had puffyness around my mouth, red bumps & small white heads everywhere I had applied the acne wash.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 25, 2011
Wilma
1 out of 5 stars review

My skin can't handle it!

I've recently broke out a little on my cheeks so I thought I would try this product because of all of the good reviews. The first morning after washing my face i noticed my skin was less red but my jawline was extremely dried out. I thought maybe i didn't rinse it off well enough or something so I tried it for a second time and it dried my face out so bad i could barely smile and it burned my face! My acne actually got so much worse. It caused me to have a break out of white heads. This is not for sensitive combination skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 29, 2023
melaniema4ae
5 out of 5 stars review

Used this for years and it's been amazing

My dermatologist recommended this product to me over 10 years ago and I have been using it ever since. I love how clean it leaves my skin and I don't break out anymore, definitely not as much as I did before using it. I used to have really bad skin but now I think it's helped me keep my skin balanced. It won't stop the rogue hormonal breakout but I find it helps resolve those very quickly when it happens.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear that our product didn't help your hormonal acne! If possible, we'd like to hear more about your experience. When you get the opportunity, please call us at 1-800-582-4048 from Monday - Friday at 9:00am-5:30pm EST so we can chat further! Have a great day!

Oct 5, 2022
jennifert203
5 out of 5 stars review

This is my go to in the shower face wash.

I really love this face wash even at the age of 44 I use it and my face dies not break out anymore. I love the pump style jar it comes in and my face feels so clean and fresh after using it. This is me right after my shower before I apply my moisturizer.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 26, 2024
406love208
5 out of 5 stars review

Great for acne

I use several different Neutrogena products. This face wash does wonders for hormonal Acne and minor breakouts. It's great quality, affordable and long lasting. A little bit goes a long way. It's strong enough to alleviate your Acne but still pretty gentle.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2016
DeirdreC
2 out of 5 stars review

Causes dry, itchy, irritated skin.

So, the first time I used this. It really dried out my normally very oily skin, irritated it, made it itchy, and I broke out in really painful acne. I thought, maybe it's just my skin getting used to it. So, I tried it two more times. Over all I tried it, once a day, for three days, and it did not get better. I have acne where I never used to get acne, worse acne in the places I already had acne, and my face is sore.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out to us, DeirdreC. We're so sorry to hear about your experience with our cleanser and can assure you that this is not a typical reaction. Since this made your acne worse, we would like to learn more about how you used this cleaner. Please call us at 1-800-582-4048 between 9AM and 7PM EST Monday-Friday. Thanks again, and we look forward to speaking with you.

Mar 27, 2012
Brandie-98
2 out of 5 stars review

Overdried skin

This product left my face a total chaos. I read the reviews on it and saw the dry skin warnings. I knew my skin was oily so I thought eh no problem, the product won't dry my skin. I went out and bought the product, I also bought the fast working cleansing wipes. I was so excited that I rushed back home. I applied the product and the wipes, and felt clean. The sensation lasted for 10 minutes. Afterwards, I felt as if I couldn't move the muscles in my face. I thought that this was because the product was working. In the morning, the same thing happened. Except this time, I felt irritation in the corners of my mouth. I found this weird but ignored it. 5 days passed and the same thing was happening, I couldn't move my face and my skin was getting more and more irritated as the days passed. I noticed that when I touched my face, there was no oil but my skin was raspy. That night, I looked in the mirror and saw that my skin was peeling. I was so shocked and surprised! I had never had dryness problems in my face. I felt horrible and my self esteem went down by a lot. It was so embarrassing. I started to put moisturizer on hoping it would help, it didn't feel irritated but the dryness was there. I decided to quit using the wipes. This helped a tad, but the problem wasn't gone. I started putting Eucerin in the most affected areas. Things were starting to get better, and I still washed my face with the wash. Just tonight, I looked clearly into the mirror and saw that almost 3/4 of my face had peeling skin. I immediately stopped using the product. I am very dissapointed as I had heard many great things about this product, but one thing is for sure... I am NEVER using this product again. Waste of money, don't use it unless you have SEVERELY oily skin. I wish I could get my money back.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 19, 2024
mikkisworld_757
5 out of 5 stars review

Very effective, clean feeling!

This product works! It's very effective at keeping my face from getting and. I get a clean feeling every time I use it. It has a light, not over bearing scent which is a plus. It's made with Salicylic Acid which prevents future breakouts and clears up current breakouts. Highly recommend this product to anyone concerned about facial acne.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361