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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 1,071-1,080 of 6,507 reviews
Apr 14, 2023
Reviewer name: lucyd111
4 out of 5 stars
4 out of 5 stars review

A Way to Win Against Acne

The Neutrogena Oil-Free Acne Wash is a fantastic product. As a teenager struggling with acne, I've had my fair share of “acne fighting” products. I first heard about it on my search for a better face. I felt down and my confidence was being destroyed because of my acne. It got so bad that I would constantly just like on product after product, treatment after treatment just hoping it would go away. That was until I found this product. I bad finally started to gain a minimalist skincare routine and this was my cleanser. While a lot of cleansers have you reapply multiple times because you can't spread it all over your face that easily, Neutrogena only takes one pump. You barely need any water to lather it up and as you rub the cleanser all over your face, you don't feel like you're forcing it. You feel refreshed and happy with the outcome. That is my I give this product a 4 star rating.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 24, 2018
Reviewer name: HeavenLiy
1 out of 5 stars
1 out of 5 stars review

DRIED MY SKIN !!!

I've been using this product for a few weeks now and I'm upset. It's been working so well at first. I have bad acne on my chin area and nose area it began to clear within days. All of a sudden I noticed the more I used it the less it worked. My skin is very peeley and I just don't know what to do. The moisturizers I have only help for about 2 hours or so. Any suggestions?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hello, we are so sorry to hear about your experience with our product. We would love to help and learn more. When you get a chance, please call 1-800-582-4048, Monday - Friday, 9am - 5:30pm ET. Thanks and we hope to hear from you soon!

Oct 22, 2024
Reviewer name: jault7876
5 out of 5 stars
5 out of 5 stars review

The Old Standby

I have been using this brand for years, super effective cleanser. The scent is pretty average but you don't want anything strong on your face. The texture is nice and smooth and the price is super affordable. Packaging has always been the same, nozzle hasn't changed. Why adjust a good thing?

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 2, 2014
Reviewer name: swimmer04
4 out of 5 stars
4 out of 5 stars review

I really enjoy this product!

I am an avid competitive swimmer, so my skin is always in harsh chemicals. It would go from really dry to really oily. It seemed very agitated and I could not control my breakouts. I've been using this product for about 2 months now, and I have definitely noticed a difference. My skin has kept a clean feeling and my breakouts have been showing up less and less. I'm looking forward to continuing this product.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 1, 2024
Reviewer name: aliciap212
5 out of 5 stars
5 out of 5 stars review

Very effective for me!

I used Neutrogena products for a number of years. I always include them in my skincare routine. I have oily skin. So, the oil-acne wash with salicylic acid is the perfect facial cleanser for me. My skin always feels especially clean after I wash it with this product. It does not dry my skin like other facial cleansers with salicylic acid. I also see a difference in the amount of sebum in my pores which is why it is a fixture in my skincare regimen.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 7, 2018
Reviewer name: BurningRed
1 out of 5 stars
1 out of 5 stars review

Red and burning

I bought this product a week ago and finally decided to try it out. The first couple of days, I felt fine. On the third day of washing, my face felt like it was on fire, even after I rinsed! My face is covered in a rash that burn. My skin looks horrible and feels even worse. No amount of lotion helps ease the burn!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're very sorry to hear about this reaction you've had with our product and we'd like to learn more about it. Please give us a call at 1-800-582-4048, Monday - Friday from 9:00 AM to 5:30 PM ET. We look forward to speaking with you!

Oct 26, 2012
Reviewer name: Lina _______
3 out of 5 stars
3 out of 5 stars review

Totally depends on your skin

I'm a teen, and I am using Neutrogena's oil-free acne wash. I think results vary from people to people, because even though in the other reviews, it says it works, it only works sometimes for me. I had acne problems since I was 12, and started using this product soon after. Then for a while, I didn't have acne, so I stopped using the product. A few monthes later, I started getting a lot of acne, and started using it again. And for some reason, I got a few more pimples, and started to doubt that this will work. Fortunently, the wash started kicking in and I have a little less pimples, but I still have a ton to get rid of. I use the product twice a day; in the morning when I wake up and before going to bed. My advice: - Don't stop using it, even if your pimples are totally gone. - Maximum should be twice a day; if you use it too much, it'll remove the moisture from your face, which is not good.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 9, 2013
Reviewer name: Nayy16
3 out of 5 stars
3 out of 5 stars review

My skin is dry!

i started using this product about 3 weeks ago when I started I felt it was cleaning my skin like my skin was soft but it wasn't smooth yet.. I used it for a week or two and I did the same routine over and over again 2 times a day everyday then some of my break outs started turning red so I stopped for a day . Its great but isn't the best .

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 24, 2016
Reviewer name: Lauren
5 out of 5 stars
5 out of 5 stars review

Works well for my skin

I've been struggling with acne for many years and I have very sensitive skin. I went to a dermatologist and she recommended Neutrogena's products to me. I was a little hesitant at first, but I gave this product a try and follow up with a toner and sensitive skin moisturizer. It really leaves my skin feeling clean and smooth. When I am consistent with this product, I barely have any breakouts. If you are frustrated with your sensitive acne prone skin, I recommend this product. But also find a trusted dermatologist to give you even more tips. :)

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 5, 2014
Reviewer name: Prajakta
1 out of 5 stars
1 out of 5 stars review

Worst product for my skin

After 2 days of using this product I got extremely dry and itchy skin. Contrary to the claim that it contains soothing products it worked opposite for me, may be its because i have sensitive skin, I won't recommend it to people having extra sensitive skin

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for letting us know about this. We would like to gather more information about your experience with our product. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday-Friday 8AM-8PM EDT. Thank you!