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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Apr 9, 2025
msgaza79_5143
4 out of 5 stars review

Fresh and clean without perfumes

As someone constantly in search of effective skincare solutions for maturing oily skin, I was excited to try the Neutrogena Oil-Free Facial Cleanser with Salicylic Acid. After using it for some time, I can confidently say that this face wash has worked remarkably well for me. This cleanser is impressively gentle on the skin, making it suitable for daily use without the harsh effects often associated with acne treatments. One of the standout benefits has been its ability to help control excess oil production while ensuring that my skin does not feel stripped or overly dry. In fact, I’ve noticed a balanced, refreshed feeling after each wash. The light fragrance is also a delightful touch—it's subtle yet pleasant, adding to the overall cleansing experience without being overwhelming. If I were to highlight a downside, it would be that the cleanser doesn’t lather as much as I had hoped. While a rich lather often feels luxurious, the effectiveness of this product proves that a lack of foaming does not compromise its quality or performance. The salicylic acid works efficiently to keep my blemishes at bay, reaffirming my decision to continue using it. Given its effectiveness, great price point, and my overall satisfaction, I will undoubtedly be purchasing this cleanser again. I have high hopes that Neutrogena will maintain the quality and formulation I’ve come to love. Overall, I highly recommend this cleanser for anyone with oily, maturing skin looking for a reliable and gentle solution. It's truly a standout product in my skincare regimen!

Review from influenster.com
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Jan 28, 2023
lookthisisiuliia
5 out of 5 stars review

My savior!

I love Neutrogena, but even with this brand it was hard for me to find something for my breakouts. Finally, I did! I love this face wash with my whole heart and not going to exchange it for anything else. My skin feels super clean, not oily for the whole day, breakouts noticeably reduced. Totally recommend!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 8, 2024
autumnm870d
4 out of 5 stars review

My daily face wash does a great job

My Daily face wash! I use this every morning! I cannot testify to it taking away acne because I don't have any in my late 30s, but could I attribute that to this face wash? Only you will know if you try it. I had terrible acne as a teen. This fave wash takes off most of my makeup. However, it does have trouble removing makeup around my eyes, like mascara and eyeliner. Anything on my lashes or close to my lashes I usually have to go over with a cotton swab of makeup remover.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 27, 2013
$wEEtZaRa
3 out of 5 stars review

It's an 'OKAY' product!

Yes i agree that it works but, When you apply it, it burns, then after washed it is Alright.. but after a while you might feel ur skin itchy (my did not)... Also u will find it flaky & dry but i feel that it's Okay... Because after some time it turns to normal skin type ... M just a little confused with this product because it MAY damage my skin later on.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 23, 2021
jascamille
5 out of 5 stars review

My current go to as I struggle with mask related acne. I hadn’t used this cleanser for years before this year but upon switching back to it I’ve recognized why I loved it as a teen. It’s easy to lather, smells decent & leaves my face feeling nice and clean and less greasy than before. I can see an improvement in my acne and I’ll continue using this in my regular routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 14, 2023
lucyd111
4 out of 5 stars review

A Way to Win Against Acne

The Neutrogena Oil-Free Acne Wash is a fantastic product. As a teenager struggling with acne, I’ve had my fair share of “acne fighting” products. I first heard about it on my search for a better face. I felt down and my confidence was being destroyed because of my acne. It got so bad that I would constantly just like on product after product, treatment after treatment just hoping it would go away. That was until I found this product. I bad finally started to gain a minimalist skincare routine and this was my cleanser. While a lot of cleansers have you reapply multiple times because you can’t spread it all over your face that easily, Neutrogena only takes one pump. You barely need any water to lather it up and as you rub the cleanser all over your face, you don’t feel like you’re forcing it. You feel refreshed and happy with the outcome. That is my I give this product a 4 star rating.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 12, 2023
carlal87
3 out of 5 stars review

Good started waah

I used this face wash for years, and it always seemed to work for me. I would still have habitual breakouts, but that was more related to outside factors than the wash itself. I would buy this wash again if I was in a pinch, and needed something asap

Review from influenster.com
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Jan 26, 2018
haley
1 out of 5 stars review

RUINED MY FACE.... completely

This is absolutely the worst face wash i have ever used. I tried this in hopes to clear up my problem areas on my cheeks, and it did the EXACT opposite. Three times after using it, i got a RED RING round my face where i placed it. This product dried my face out so much that I am literally flaking, cant put any product on my skin without it BURNING and it made my acne worse. I got little white bumps everywhere. Feeling my face makes feels like bumpy dry road. I NEVER had sensitive skin until i started using this. DO NOT USE. This is so terrible i have to go to a dermatologist, nothing over the counter will fix how messed up this made my face. This should not be allowed to sell.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Company Services

We're very sorry to hear this and want to help. Please give us a call at 1-888-663-8876. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Feb 2, 2011
Beautiful Girl
4 out of 5 stars review

LoVe It!!

I like it..it washes well and leaves my skin feeling clean. The only downfall I've had is it drys my skin out so even though I am pimple free my skin still feels rough because of the dry skin. I backed down washing my face with it once a day and at night time putting mosturizer on. I love it!!! 3

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 11, 2018
Madison
2 out of 5 stars review

Don't try it

I bought this product literally 4 days ago and have used it 3 times. I started the night I got it, read the label and applied it to my face. The first night was amazing and it made my skin soft. I applied cream and went to sleep. The next morning I applied it again and I noticed my face was a bit red. I assumed I had rubbed too hard and so I tried again that night but applied a bit softer. The next morning was awful my face was itchy, red, numb and inflamed. It is still this way after discontinuing it and 2 days have gone by. So disappointed in neutrogena as it says it is good for all skin types and is gental.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Thank you for reaching out and sharing your review with us! We're so sorry to hear you had this reaction after using our Oil-Free Acne Wash. When you have a moment, please give us a call at 1-800-582-4048 so we can learn more about your experience and help to make this right. We're available Monday-Friday from 9A-5:30P ET. We hope to hear from you soon!