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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,031-1,040 of 6,498 reviews
Jan 26, 2023
husseind1
5 out of 5 stars review

Great face wash for daily routine

I really enjoy using this face wash! I've found it to be very effective at cleaning my skin without leaving it feeling dry or tight. I've been using it in the morning and at night as part of my daily skincare routine and have noticed a significant improvement in the overall appearance of my skin. The scent is pleasant and the consistency is perfect - not too thick or thin. I highly recommend this face wash to anyone looking for a gentle yet effective cleanser. Before purchasing, I would have wanted to know more about the ingredients and if it's suitable for my skin type. But overall, I'm very satisfied with my purchase and will continue to use it in my daily routine.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 7, 2022
alyzag1
4 out of 5 stars review

Neutrogena Oil-free acne wash with salicylic acid

My dermatologist recommended this for my hormonal acne. I stopped using all my other products and only used this and within 2 months I wasn’t getting anymore breakouts or active acne on my skin I was skeptical about using it at first because I already have dry skin, but it really changed my skin for the better!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 22, 2016
Alex
4 out of 5 stars review

Helps Ance, Dries Out Skin

I have combination skin. Oily on my forehead, dry everywhere else. My forehead is where I get most of my breakouts. Last year during the winter I had a heck of a time with my dry skin. (I'm talkin like bleeding so dry skin) I was using this face wash at the time. Seeing that it has salicylic acid in it (which is what helps with the ance), I wasn't surprised that it was drying out my skin. I stopped using it and started using a face wash that did not have salicylic acid in it. My dry skin improved tremendously. However, my ance got worse. After reasoning with myself I decided I'd rather have dry and clear skin, so I started using this again. My ance did improve. I'm not sure if I'll go through the bad dry skin thing again this winter cause it hasn't gotten cold here yet. Bottom line, this helps with ance, but don't be surprised if your skin gets a little dry. I'd recommend for oily and ance prone skin, but not for already fairly dry skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Sounds like winter has really been taking a toll, Alex! Even with bitter winter weather, we wouldn't expect your skin to be so dry that it bleeds while using our products. Can you please give us a call? We'd like to learn more about what happened. We're available from 9AM to 7PM ET, Monday through Friday, at 1-800-582-4048. We hope to hear from you soon!

Aug 26, 2023
hangryy
3 out of 5 stars review

Good for oily skin

The Neutrogena Acne Face Wash is a decent product. It does a good job of cleansing the skin and helping with breakouts. However, I found it to be a bit drying, especially with daily use. It's important to follow up with a moisturizer. The scent is also quite strong, which might be bothersome for some people. It's effective for acne control but not my top choice due to the drying effect and scent.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 8, 2024
autumnm870d
4 out of 5 stars review

My daily face wash does a great job

My Daily face wash! I use this every morning! I cannot testify to it taking away acne because I don't have any in my late 30s, but could I attribute that to this face wash? Only you will know if you try it. I had terrible acne as a teen. This fave wash takes off most of my makeup. However, it does have trouble removing makeup around my eyes, like mascara and eyeliner. Anything on my lashes or close to my lashes I usually have to go over with a cotton swab of makeup remover.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 3, 2024
jessicasssss_9198
5 out of 5 stars review

New Formula > Old Formula

I had tried this face wash in the past and I did like it. However, I had some issues with it drying out my skin. That’s ultimately why I discontinued using it. This new formula is great at cutting through excess oil and clearing up acne quickly, but without the drying effect. My face is clearing up and it’s still nice and hydrated! It lathers up nicely when mixed with water and also rinses off the skin very cleanly. My face feels so fresh and clean once I wash with it! Overall, this new formula is pretty great and I’m excited to use the rest of the bottle. New formula for the WIN!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Aug 16, 2013
Jessie101
2 out of 5 stars review

Great at first but it sucked in the end.

I began to use this product and it was great and made my skin feel good. I only had a little bit if acne and it made it worse. It over dried my face and made my face burn. Now I'm using aveeno clear complexion foam and cream cleanser and if works great it starting to clear up my skin very well.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 17, 2023
sanjur1
2 out of 5 stars review

Not for people who have dry or mixed skin.

I bought this product hoping it would help my acne and pimple prone skin. My skin is dry and oily in different places. When I used this product, my skin got so dried out and I only broke out more than usual. It made my skin patchy and lead to flaky peeling.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing your experience with our acne wash. Please call us at 1-800-582-4048 Monday-Friday from 9 am to 5:30 pm ET. Be sure to mention your email or reviewer ID to our specialist. Talk to you soon!

Aug 22, 2020
Jasmine0314
1 out of 5 stars review

Currently in immense pain

I’m extremely terrified that I have scarring from burns around my month and nose. I’ve been in pain for the last 3 days from this acne wash while using the turmeric oil free moisturizer from this brand as well. It’s hard to eat and smile, I’m so upset.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're SO sorry to hear this happened to you. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Jan 4, 2020
HeyD
1 out of 5 stars review

No Good

I originally bought this for my younger brother who has acne worse then mine. He complained about how the product didn’t work after two weeks of using it and that it actually made it worse. Although we both have very different skin types, mine being dry and his being oily. I am currently using it because I ran out of my usual face wash and have found that it does not work and my brother was right. I’ve never had a frequent problem with pimples but since using it my face is breaking out. Wouldn’t recommend at all.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing a review! We'd like the chance to chat more and help. Please reach us at M-F between 9am and 5pm ET. Make sure to mention your reviewer name so we can help the best.