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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 1,021-1,030 of 6,507 reviews
Dec 30, 2020
Reviewer name: lilyc456
1 out of 5 stars
1 out of 5 stars review

Harsh and irritating

I have used this product 3 times total and each time, it seems to strip the natural oils from my skin, leaving it feeling tight, red, and slightly rough to the touch. It seems quite harsh and I am not going to use it anymore as it seems to be disrupting my skin's moisture barrier.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We're sorry to hear that our acne wash didn't agree with your skin. We'd love to learn more about your experience. Please give us a call at 1-800-582-4048 Mon-Fri 9AM - 5:30PM ET. When you reach one of our specialists, provide them with your email address. We hope to hear from you soon.

Oct 31, 2022
Reviewer name: naenicole23
5 out of 5 stars
5 out of 5 stars review

Yesss

I grew up on this Neutrogena facial cleanser ever since I was young & it has been one of my staples growing up that was a must have in my bathroom for face washing. I love everything about it and it just makes my face feel so smooth and clean after each wash.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 18, 2015
Reviewer name: nargis
5 out of 5 stars
5 out of 5 stars review

my skin is very oily and soft with fair complexion

i was using different types of medicines for my acne treatment but all the time when i stopped medicine acne came back. i heard about this product and start using it and i noticed positive change in couple of days. i am not taking any medicine now and my skin is glowing and acne marks also vanished. i am very satisfied now.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 19, 2024
Reviewer name: luciannaw
5 out of 5 stars
5 out of 5 stars review

Very strong and needs moisturizer after

This is one of the strongest oil free salicylic acid facial washes that I have ever used. If your facial skin is prone to dryness definitely you would need to use this less times during the week and also a few minutes after using it you would need to add moisturizer because it is very strong. One time I used this days and days after one another and my skin got so dry it actually started peeling for a week or so and it was so embarrassing. I didn't realize this product had dried my face out so much since I was using it so frequently. However this facial wash definitely makes it hard to get breakouts.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

We're sorry to hear this. Our team is always looking for ways to help improve our products. Please give us a call at 1-800-582-4048 when you have a moment. We are available M-F from 9am-5:30pm ET. Thanks!

Aug 9, 2013
Reviewer name: Nayy16
3 out of 5 stars
3 out of 5 stars review

My skin is dry!

i started using this product about 3 weeks ago when I started I felt it was cleaning my skin like my skin was soft but it wasn't smooth yet.. I used it for a week or two and I did the same routine over and over again 2 times a day everyday then some of my break outs started turning red so I stopped for a day . Its great but isn't the best .

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 17, 2013
Reviewer name: Yaadaboi
3 out of 5 stars
3 out of 5 stars review

Good overall

I live in Trinidad which is a very hot place. I have acne for the past three years now and it just would not go away. It goes and comes. This time it came back just as it use to be when I first got acne. There are huge bumps all over my face which are full puss and there hurt very much. Using this product however has helped me to and extent. My acne are drying up sort of but as they go more come back however generally my skin looks much better than it use too. I am getting slow results but I am glad. I understand that these things take time so I am patient and everyday when i wake up the first thing I do is rush to the mirror and I am always pleased to see how much better my face looks. I use this wash with Neutrogena fight and fade cleanser which works great as well. Be sure to moisturize properly tho with a good moisturizer suited for your skin type.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 13, 2022
Reviewer name: joannen14
5 out of 5 stars
5 out of 5 stars review

Perfect for acne

I used netrogena for everything such as make up remover, dark spots, anti wrinkle, etc. Of course, this product which contains salicylic acid did not disappoint me. With the ingredients of anti inflammatory, the acne on my face stopped swelling and slowing going away after a few days. Highly recommended.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jan 5, 2024
Reviewer name: solanget4
5 out of 5 stars
5 out of 5 stars review

Best discovery in 2023

I use this together with my daughter and it's work effectively to clear and prevent acne, and keeps our face nice and smooth. I believe it's scentless, and that's makes it even lovely. This facial wash has been my best discovery in 2023 and I plan on using this for a very very long time. Will highly recommend for anyone with acne, and trying to prevent acne.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 16, 2023
Reviewer name: vannhid
5 out of 5 stars
5 out of 5 stars review

Good for treating body acne

I have body acne and this acne wash has helped me a lot in dealing with my skin problem at such an affordable price. To me, it almost fragrance-free. The product packaging is a pumping bottle, which makes it easy to get your product while keeping everything neat.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 21, 2023
Reviewer name: sominl
3 out of 5 stars
3 out of 5 stars review

Not bad, but not amazing

This product was a good daily product to use and fairly gentle. I didn't like the smell that much but it did the job well enough. I'm not too sure that it helped a whole lot at decreasing acne breakouts. Don't expect your acne to magically go away using this.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care Center

We're sorry to hear this! This is not the result we expect from our products, so we would love to learn more! Please give us a call at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm ET. We are looking forward to hearing from you.