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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 1,021-1,030 of 6,499 reviews
Jan 7, 2019
Anonymous
1 out of 5 stars review

Ruining my skin

I bought this around 7 days ago and I have been using it twice a day (as recommended) and at first I saw much improvement on what acne I did have and then around yesterday I stopped using it because my face was irritated, red, and so dry. My skin is peeling and I have to do new every morning at my school and I’m getting made fun of because of it. Please look at reviews before you buy it so you don’t get out in a situation like I did.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We appreciate you letting us know about this. We'd like to speak with you to learn more and see how we can help. Please give us a call at 1-800-582-4048. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!

Aug 2, 2022
Zainabb
1 out of 5 stars review

I REGRET EVERYTHING

So this was my first time buying their face wash, I've used other stuff before but nothing quite like this. I have a recurring acne problem and I thought this would help me when all else failed. Well, I was wrong. The first time I used it, my skin felt squeaky clean and tight and I thought to myself: "This might just work." However, within two days, my skin turned into a COMPLETE MESS. I broke out around the mouth, chin and jaw and I NEVER break out so close to my lips. My skin peeled off, especially around my nose, eyes and temples. My eyes can barely open from how tight the skin is. And this is with just 4 WASHES. My skin has never felt this bad, not even from tret or any other acne meds. I am in pain, discomfort and even more self-conscious than before. Even moisturizer and vaseline won't work. I don't know what to do now. Thanks, Neutrogena. I am never buying again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you so much for bringing this to our attention! When you have a chance, we'd love to speak with you directly. Our team is available at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope you feel better, and we hope to chat with you soon.

Jun 28, 2011
justateen
3 out of 5 stars review

Eh... It's okay...

I don't have major acne, but I just wanted to find a cleanser to clear away a few random spots of redness and keep it from coming back. In the end, I noticed no change... The only thing that maybe improved was the oilyness. I noticed no other change- nothing better or for worse. It is soft and smooth, easy to use, and leaves your skin smelling good.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 23, 2012
elisechoi
5 out of 5 stars review

Really is dermatologist recommended

I have always have been acne pro. When I was in high school I finally convinced my parents that i needed to go to a professional to fix my problem. When I went to the dermatologist he of course gave me some prescription products to start out but I only used it every other day and it was just a serum. The face wash that he told me to use was the acne wash by neutrogena. The whole office has us using it and my skin has never been better! I have reduced oil I don't break out unless it's that time of the month. Anyways buy it you will love it. If you use it right. Remember to be consistent and don't go I'm going to use it one day and forget about it. For this product to work use it everyday:).

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Apr 29, 2020
Unknown1816
4 out of 5 stars review

Makes me have a glow up!

I've been using this for the past year and it works wonderfully! This is the best acne face wash I've used by far. I tend to have VERY oily skin and I break out a lot. But with this face wash it clears and washes my face wonderfully! Hope to see more face washes like this!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 9, 2023
richardr33
5 out of 5 stars review

Happy customer

I like this better than other brands that I’ve tried this one does not leave your face Oily or irritated like some other brands.Instructions are also easy to use so no confusion with this product at all I would say i would recommend this to friends and family.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 23, 2013
KaylaNicole
5 out of 5 stars review

Love this product!!

I love this product, for the past 6 months I've been having a lot of trouble with my skin. I've tried a lot of different products and nothing has rly worked for me. Within a week my face was clearing up..all the little under the skin blackheads were gone, as well as the infected bump. I have very oily skin and since using this product I have noticed a lot of the oil is gone too. I did have to buy an oil free moisturizer for my cheeks tho, they aren't as oily as my t zone. Everyone is gripping about there skin peeling but I think that's kind of the point to an acne wash, how are u suppose to get rid of bumps and blackheads without exposing them first. It did burn the first couple times I used it but the burning has stopped now. It's strong and may not work for everyone but I'm thankful to have it.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 24, 2020
MsMarie
1 out of 5 stars review

Bad reaction on my face like an allergy like!

I bought this product last weekend and only used for 2 days and my skin reacted so bad! My face is so itchy and full red rashes all over my face! It burned my upper cheeks skin and my lower eyelid skin. I am.suffering now with so much irritation and itchiness since last night! Just for 2 days that i have use this product and this is what happen already!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from CS

We're sorry to hear this and would like to learn more about your experience. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jul 19, 2024
dutchchocolate
5 out of 5 stars review

Gente and Refreshing Clean

This has become one of my most used facial products on a daily basis. I have used oil-free acne wash for over 15 years and I love the Neutrogena brand. Most of their products are dermatologists recommended and I like that this has 2% salicylic acid in it. It is very gentle on sensitive skin and does a great job getting deep into pores without irritating the skin. It's best to use this product twice a day and work into a lather but the rinsing is very simple. Overall I would highly recommend this to anyone wanting an oil-free cleanser without having to break the bank, this is very affordable. Neutrogena has also made great products for blackheads that I would also recommend overall I am a huge fan of the brand and will continue to purchase for years to come.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 2, 2023
knishenar
4 out of 5 stars review

Like

I 💕 it me and my son he had black spot and bump on his face and Boby he had bad blackheads .he got better and it work I love it I buy it again and again I need some more..it a good product to had I recommend people to buy it love love it.love it I buy it it good for u and your kid so I recommend people to get it hope I get the product it work on my son went he where young and now he a man .teen use it to young lady and young man so go buy the product it good to remove make up and clean dirt off of Facebook get run out her get use need it young lady get this product I use it me and my son.i Hope I help someone get the product it so go get it please get it .I help u and help product people use it for longer as I have I was fun about it ad 3 year later I try it so I did me and my son.peoplego get it.so that all I need to say about the product get it

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361