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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Mar 15, 2024
gracetee
5 out of 5 stars review

Best cleanser

I have you been using this formula for years. These are just like you buy in the store excepted a better price. I’m not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Nov 11, 2023
rachelr538
5 out of 5 stars review

Very affordable & works better than anything I've ever tried.

I am 52 & have used this product since in my 20's! It clears up any blemishes or breakouts within a day or so & leaves my face feeling so fresh & clean!! I've been telling others about this awesome product for over 30 years now! Definitely affordable & such a trusted well-known brand.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 3, 2023
toniquaj
3 out of 5 stars review

It's ok

My face became very very itchy and my skin had some kind of a fine and textured rash that one can see and feel. I figured that’s normal since it’s my first time applying salicylic acid on my skin. I stopped for a couple of days and then resumed using this product. All was good after that until I started breaking out badly all over my chin and cheeks even though I use this face wash only once a day and I consistently moisturise afterwards.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

We're sorry to hear about your negative reaction! We'd like to talk more about your experience, please give us a call at: 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Thank you!

Jun 25, 2014
liabean3
1 out of 5 stars review

My skin is dry and looks uneven

My skin had some acne which comes around every summer, so I used this face wash to get rid of it. The worse decision I made! I read the reviews prior to buying it and despite reading about the drying out I thought my skin would be different. It was not! All that happened was that now instead of having just acne, my skin is dry and is losing its glow. I have gorgeous brown skin and now it looks uneven and dry. Do not buy this product until they take all those drying agents out!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your feedback, liabean3. This is not something that is typical of our products and we are so sorry to hear that this happened. We would like to speak with you directly over the phone to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. We are available Monday through Friday 8am to 8pm EDT. We look forward to hearing from you.

Dec 5, 2023
williamd66
4 out of 5 stars review

Affordable and effective

It’s an affordable product to use if you can’t dish out for more “premium” brands. It does the job well and I have combination sensitive skin. I’ve never had any adverse reaction to it. It doesn’t dry out my skin either. I like that it is unscented as well because the scented/perfumated products for my facial routine throw me off

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Sep 23, 2020
MsMarie
1 out of 5 stars review

Irritate my skin so bad!

I bought this product and used it for 2 days only! It shows a bad reaction on my face. My face gets so itchy and shown tiny red bump all over like an allergy. And it burn the upper skin on my cheeks and the lower eyelid so bad. This is the first time that ever happen to me. Now im suffering from so much itch on my face and some burning sensation all over my face.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi there. We're disappointed to hear that you had this experience with our product. Could you give us a call so we can learn more? We're available at 1-800-582-4048, M-F 9am to 5:30pm ET. We hope to speak with you soon.

Jan 21, 2024
i_amjessiemarie_7841
4 out of 5 stars review

Old school favorite wash

An old school wash. Had used this years ago. Works great to target acne but careful with the salicylic acid as it can easily dry out sensitive skin Good quality wash though and definitely gets the job done. Easily washes away excess dirt oil and bacteria from skin. Recommend

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 24, 2012
calla
3 out of 5 stars review

it depends on who you are

i have pretty bad skin and i recently started using it. it's great and my skin has been getting clearer after a few days but it makes my skin really itchy and it's really annoying. i think it might just be my skin though- but the acne and pimples are starting to go i think....

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Feb 7, 2019
mkay07
1 out of 5 stars review

Extremely drying-even on oily skin

I used this product twice a day for two days (as recommended) and it has already completely dried up my oily skin. My entire face is flaky and no amount of moisturizer has been able to fix it. I have stopped using it for almost three days now and I still am having major issues. My skin has never looked worse-it’s red, irritated, bumpy, and itchy.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hi there, and thanks for giving our max strength acne cleanser a try. It sounds like this one isn't the best match for your skin, and so our team would love to help make up for this. When you can, please call us at 1-800-582-4048, Monday - Friday, between 9am and 5:30pm ET with your email address. Thanks!

Oct 15, 2024
hetals4
5 out of 5 stars review

Highly recommended product for a Face wash

I have used the face wash and it’s very effective on my skin plus it’s not scented so it doesn’t bother my skin The package tells me all the information and what is in the product. The texture is very smooth and it is very soft on my skin. I always get the value for what I paid for.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361