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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
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Showing 1,011-1,020 of 6,498 reviews
Dec 4, 2023
gopip2_1581
5 out of 5 stars review

Works really good

I am really loving this wash. I do not have to use a makeup removing cloth before using this. It does a really good job of cleaning out your pores. Just one swipe of a toner/micellar water after this and I am good to put on my moisturizer/serums etc. I also noticed that my skintone is looking a lot more even since I started using this. Brown/red spots are fading away.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 13, 2022
joannen14
5 out of 5 stars review

Perfect for acne

I used netrogena for everything such as make up remover, dark spots, anti wrinkle, etc. Of course, this product which contains salicylic acid did not disappoint me. With the ingredients of anti inflammatory, the acne on my face stopped swelling and slowing going away after a few days. Highly recommended.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 11, 2020
UnhappyVaCustomer
1 out of 5 stars review

Horrible experience!!

I purchased this product hoping to help prevent acne but what I got was a severe reaction. I used this product before bed for 2 days. Within an hour of the second use I felt a slight tingling sensation on my cheek. The morning after the second use my entire face was swollen and dry and my neck appeared chemically burned. I did not use this product on my neck area. This product caused me 4 days worth of symptoms (swelling, itching, and severe dry skin) and cost me financially with the dr visit and prescriptions I had to purchase. Only after this horrible experience did I become knowledgeable about the many people who experienced the same thing. This product should be pulled from the shelf or at minimum; a warning label. I would not recommend this product to anyone!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're disappointed to hear that our Oil-Free Acne Wash isn't working for you and we'd like to learn more. We've see your reviews and would love for you to give us a call at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. Be sure to share your email address with one of our skin care experts. Hope to hear from you soon!

Aug 13, 2011
Elusive_412
1 out of 5 stars review

HORRIBLE EXPERIENCE

I was recommended to use this product to clear my breakouts. After using it for 2 days (am and pm daily- as directed) my face became EXTREMELY DRY! My lips were cracking and my eye lids started to swell. I had a rash like irritation on the sensitive areas of my face; eye lids, under eyes and cheeks. My whole face burns now even when I apply moisturizers. My skin feels extremely dry, tight and has been flaking for the past 2 days.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jan 20, 2015
Anonymous
1 out of 5 stars review

Bad reaction

The exact same thing happened to me as blahblahblah from Alabama. I've never had a reaction like this before to a product. I washed my face and went to work-out. The sweat from my run starting burning my face and it turned bright red. The next day, my eyes were swollen, face was red and burning...Currently on day 3 and eyes were swollen this morning and face is still burning. :(

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi anonymous, thank you for reviewing this product. We are concerned by your comments and would appreciate the opportunity to learn more. When you have a moment, please call our Consumer Care Center at 1-800-582-4048, Monday through Friday, 8:00 a.m - 8:00 p.m. ET. We hope to hear from you soon.

Mar 19, 2020
Ginger92
5 out of 5 stars review

Acne free!!!! :)

My boyfriend introduced me to this product a few years ago. Before this I tried proactive, home remedies and Dr prescriptions and nothing worked. My acne was disgusting, it would be lined up from my chin and cheekbones. There was always a new zit on my forehead or nose. I would always have whiteheads on my T zone and just oily as well. So when I tried this, it burned at first but I tried it again a few days later and it made my face feel dry and few days more of using it and my skin cleared up but then I had dry, tight skin situation. I thought “ok, dry skin is better than acne” LoL. I found it very useful if I use it every other day or just 3-4 times a week and I use it with a moisturizer, it works perfectly! So I AM VERY HAPPY!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We'd love to learn more about this! When you have a chance, give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET Monday through Friday. When you call, mention your username you used to leave this review. We hope to hear from you soon!

Nov 26, 2022
madelines63
5 out of 5 stars review

Acne BEGONE

This is one of those products you hear a lot of about and wonder how does it really work? Well I’m here to tell you it definitely works! Keeping my face feeling clean and acne free, I guarantee you will notice a visible difference in at least a week!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 4, 2020
amber519
5 out of 5 stars review

Smells horrible but keeps my skin and pores clear

I am 39 years old and have oily skin, acne and super clogged pores. This face wash smells really terrible but who cares, as long as it works, which it does. I have been looking for a cheaper alternative to the expensive stuff I’ve been using and this one actually works better. Please don’t change formula or discontinue ever!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jul 15, 2020
nr2003
4 out of 5 stars review

Best Acne Wash I've found

This is easily the best acne wash that I've found. I've been using it for two weeks and it has helped with my breakout and stopped new acne. I do concur that it will dry out your face- originally after just a couple days of use skin around my nose, mouth and eyes started peeling. But I stopped applying it there as I don't get acne there anyway, and that's not a problem anymore. Be careful with this stuff as it's powerful, but if nothing else works, this is definitely the best option. And the Sam's Club 2 pack is a great value too!

Helpful?6BX1SN339KCK13596802361
Mar 7, 2024
Anonymous
5 out of 5 stars review

Great

I have been using this formula for years. These are just like you buy in the store excepted a better price. I’m not sure how this product works for moisturizing but I do have sensitive skin and it works fine on my skin. Makes it clean with no leftover residue.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361