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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 1,011-1,020 of 6,507 reviews
Sep 11, 2025
Reviewer name: samanthav48e3_1067
5 out of 5 stars
5 out of 5 stars review

Great

I've been using the Neutrogena face wash for a while now, and overall it's a solid everyday cleanser. It has a lightweight gel texture that lathers up easily and gives my skin a really clean, refreshed feeling without leaving it overly tight or dry. I like that it's oil-free and dermatologist-tested, which makes it feel gentle enough for daily use.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 24, 2023
Reviewer name: amayaw17
2 out of 5 stars
2 out of 5 stars review

Very drying

I have oily skin and struggle with acne on occasion. This wash was overall way too harsh and drying. My skin felt burnt and tight. Also I couldn't tolerate the smell. If this works for you please continue to use but I'd recommend to be cautious if you have sensitive skin like me.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer care

Hey, thanks for bringing this to our attention, we want you to know we hear you, and we take these matters very seriously. We'd really like to learn more about your experience, when you have a moment please call our office at 1-800-582-4048 Monday-Friday 9:00 am-5:30 pm EST. Hope to hear from you soon!

Sep 15, 2024
Reviewer name: vc_jimenez
5 out of 5 stars
5 out of 5 stars review

10/10 !!

I've used this wash since my early 20's, I'm in my 30's now, swapping out my regular body wash twice a week in the summer months and once a week the rest of the year. My skin is always silky smooth, I love that there's no lasting scent or residue feeling on the skin.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 9, 2013
Reviewer name: thisstuffworks
4 out of 5 stars
4 out of 5 stars review

Since we all have acne here....

You can not use just one product and expect results. Truth is our skin need the scrub, the wash and the lotion. I use the scrub once every other day followed up with the lighter feeling acne stress lotion. Second wash in the early evening, not at night before bed, I use this wash followed up with the stress lotion. If your skin is breaking out or drying, you need to add that scrub and always follow up with the stress lotion or their rapid clear acne lotions that leave skin soft. Stay away from toners, period. These products are the best I'll found, you just need to figure out the right system for you in terms of how often to scrub and its not everyday. I can just use water and my face dries out, becomes sore and breaks out like there is no tomorrow until I scrub and don't try to scrub your face off.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Sep 26, 2018
Reviewer name: Fatz28
5 out of 5 stars
5 out of 5 stars review

My face feels clean & great!

My skin is oily and is prone to breakouts and acne all the time esp in summers. Ive tried many acne face washes nothing helped me except this one.. I've been using this facewash for more than a year now and i just love it so much my acnes have cleared out and my face feels fresh and clean after each use.. Thank You Neutrogena!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We're glad to be there for you, Fatz28! Thanks for sharing your amazing results with us, and for being a fan!

Aug 24, 2011
Reviewer name: pirkko5
5 out of 5 stars
5 out of 5 stars review

LOVE it!

I have very oily skin and over the years I have had issues with acne. I have tried so many products and none have seemed to work. My friend recommended this product to me after she visited a dermatologist. I LOVE this product! I still have occasional breakouts, but nothing like before. My mom, cousin, aunt, and grandmother all now use this face wash. It's a must!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Mar 6, 2024
Reviewer name: phucn3
5 out of 5 stars
5 out of 5 stars review

Neutrogena's Oil-Free Acne Wash is a popular, reli

Neutrogena's Oil-Free Acne Wash with salicylic acid is a popular choice for those dealing with acne-prone skin. The salicylic acid helps exfoliate and unclog pores, preventing breakouts. Users often appreciate its non-comedogenic and oil-free formula, which suits various skin types. However, individual experiences may vary, so it's advisable to patch-test first. Overall, it's a reliable option for addressing acne concerns.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 2, 2015
Reviewer name: nursie
5 out of 5 stars
5 out of 5 stars review

cleans face, prevents acne

The active ingredient salicylic acid is proven by research to be the best defense against acne. Drying of the skin is necessary so the dead skin falls off. If this dead skin stays on your face it will clog pores and cause acne. RINSE thoroughly and use only once a day. More often if your skin tolerates it. Use a small amount, dilute it and massage the skin before rinsing.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Jun 7, 2020
Reviewer name: As123
1 out of 5 stars
1 out of 5 stars review

Worst facial wash I've ever used

I used this for 3 days and my skin has never been more dry and flakey in my life. Its seriously awful and I dont recommend this to anyone. It didnt even clear up my small pimples on my forehead, I can't believe they have to audacity to put "doesnt dry skin out"... I've now been working on putting the moisture back into my skin for 2 weeks now and it's still flaking off. It feels like dry snake skin all over my face. Someone help me get my moisture back!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're so sorry to hear this cleanser didn't work out for you, and we appreciate you letting us know! We'd love to learn more to see how we can help, so please call us at 1-800-582-4048 when you have some time to talk. We're available from 9 AM to 5:30 PM ET, Monday through Friday. Talk to you soon!

Mar 6, 2017
Reviewer name: Mitra
1 out of 5 stars
1 out of 5 stars review

My skin has become dried and pores have swelled up

Had an acne prone skin hypersensitive oily skin. Though it was clear, but was getting oily as summer is approaching,i bought this. After 2 use, skin beside my nose and cheeks swelled up and started itching. Small comedones have appeared all over the face and eyes. Skin looks patchy dry. Open pores have swelled up, so visible.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361