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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.

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Showing 1,011-1,020 of 6,499 reviews
Jan 19, 2024
mw1977
4 out of 5 stars review

It works but does dry your face out

I like the effectiveness of this squash It works really well but it does dry your face out quite a bit so I have to use moisturizer afterwards The sentence simple and easy on the nose not really sure about the ingredients but the packaging is simple and the price is very economical.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hey there. Thanks for leaving this review about our acne wash. We'd really like to hear more about your time with our product! Could you please give us a call at 1-800-582-4048. We're open 9am to 5:30pm EST; Monday through Friday. We hope to hear from you soon!

Jan 1, 2023
reya
3 out of 5 stars review

Not for Severe Acne

I’ve suffered with acne for most of life. The only solution that has been effective in clearing my skin and keeping it blemish free is dermatologist-prescribed medications. In my opinion, this product is for mild skin conditions that can easily be addressed via low dose SA.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks so much for sharing with us! We'd love to learn more, when you have a moment to chat, please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET!

Sep 22, 2023
Anonymous
5 out of 5 stars review

Its oil free, and gentle on skin

I have been using this product for awhile ( years) i keep the Neutrogena oil-free acne wash with salicylic acid by my private bathroom sink. If i dont have time for a morning shower i use this to wash my face. And the grapefruit one in the shower. It removes oil off your face leaving it feeling clean and fresh. Follow up with your favorite oil free moisturizer

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 19, 2023
sallys130
5 out of 5 stars review

Excellent face wash at a great price point

Stop using all of those harsh cleansers and expensive face wash! This one will take your makeup off and has a great neutral scent that won't make you queasy. It has a RICH lather and always gets the bulk.of my makeup off with no extra scrubbing or tools.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Dec 29, 2013
Rel123
2 out of 5 stars review

WORST I HAVE EVER USED

It makes my face dry and causes me to get dry skin around my lips and below my eyes, and on my chin. It burns my face and my face looks terrible. It hurts when i smile and gives me wrinkles under my eyes. I cant even move my face. It doesn't bother my mom's face but mine. THIS PRODUCT SUCKS.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Oct 24, 2021
Tlbe
1 out of 5 stars review

Extremely dry, itchy, burning skin

I don't usually write reviews and try to be positive when I do but my face and neck are in so much pain after a couple uses. I used this same product when I was younger and trusted this brand and with acne issues still in middle age, I decided to try it again. This time has been pure misery. My face dried out so severely it's flaky, the irritation and redness is down my neck. I am constantly moisturizing with black seed oil and coconut oil but they can't even relieve the pain. I have even been using benadryl. On day 5 of severe discomfort. Possibly a bad batch or using bad ingredients? Either way throwing new bottle in trash and never using again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

Hey thanks for the review & bringing this to our attention! We’d really like to learn more about your experience with our acne wash as this isn’t what we’d expect. When you have a moment, please give us a call at 1-800-582-4048 (M-F 9-5:30PM ET). Thanks & hope to chat soon!

Jan 2, 2023
christaa6c48
5 out of 5 stars review

Loved this as a teen

I used this as a daily ritual when I was a teen, I had extremely oily acne prone skin and this gave me the confidence to have clean acne free skin, however as an adult I have the opposite problem and can no longer use as it over dried my skin. However I would still recommend this for very oily acne prone skin. It smells clean and makes your face feel clean.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for your review. We'd like you to give us a call so we can learn more about your experience. Our number is 1-800-582-4048 and we're available M-F, 9am-5:30pm ET. We hope to hear from you soon!

Sep 26, 2024
gabrielleh133
5 out of 5 stars review

Reliable face wash

Neutrogena's face wash is a reliable, no-frills option for daily skincare. One of its standout features is how well it balances effective cleansing with being gentle on the skin. The formula is lightweight and easy to lather, leaving my skin feeling fresh and clean without over-drying.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 15, 2014
ThatOneGirl16
3 out of 5 stars review

It helps but...

I have tried a lot of cleansers and cremes from high-end and drugstore but since i found this one it has helped me a lot with my acne but the only problem i have with it, is that it dries my skin really bad. Sometimes i can see my t zone peeling and flaky, it helps me with the acne but at the same times it dries my skin. Not sure if buying it again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Neutrogena

Hi, ThatOneGirl16. We would love to speak with you to learn more about your experience with our products. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to your call.

Aug 19, 2013
Turntup
1 out of 5 stars review

Callous remover

This product overdryed my face to the point that it hurt to speak. It burned and was extremely painful. I spoke with my pharmacist and looked up salicylic acid on webmd and was horrified to learn that it is used in removing callouses. It was just too strong for my skin.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361