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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
233 ratings233 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars6% (15)
  5. 1 star8% (19)

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Showing 31-40 of 233 reviews
Feb 18, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] We purchased a new LG washer and dryer earlier this month. We were impressed with the information we received about LG . We do own an LG refrigerator and that experienced swayed our decision to go with LG. My wife loves the ease to set up a wash load and the dryer as well. Its quiet, efficient and simply well worth the money.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Dec 11, 2025
Reviewer name: Jenny Alcorn
3 out of 5 stars
3 out of 5 stars review

Concerns About Washing Performance and Cleanliness

We bought this washer a couple of weeks ago, and after using it several times, I wanted to share some feedback. Overall, the washer is very nice—it's beautiful, and it runs smoothly. However, I do have a few concerns. On the Normal setting, the initial display shows 76 minutes, but within the first minute the time suddenly drops to 54 minutes, and I’m not sure why that happens. Also, during the Normal cycle, the water level seems very low, and the clothes on top don’t turn or move to the bottom, so I have the same concern that some items on top may not be getting fully washed. When I use the Bedding cycle, the washer fills with water almost to the top, but the movement isn’t strong enough to turn the sheets. I’ve noticed that part of the sheet never gets wet during the entire wash. It only becomes wet after the water drains and the washer goes into the spin and rinse cycle. This makes me worry that the untouched area isn’t being properly washed.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hello there, Jenny Alcorn. Thank you for sharing your experience with us. We understand your inquiry regarding the washing performance and water levels of your LG Washer, model WT7000CW. We understand that the WT7000CW didn't meet your expectations in terms of cycle behavior and water coverage. Your feedback is important, and we appreciate you bringing these details to our attention. We can certainly provide some insight into the concerns you've raised regarding the cycle timing and water level. The initial display of 76 minutes dropping to 54 minutes on the Normal setting is normal behavior, as your LG washer uses Load Sensing technology. This system automatically adjusts the cycle time and water level after sensing the weight and size of the load to optimize efficiency and conserve water. This calibration ensures the unit is using the most appropriate resources for the load detected. Regarding the water level on both the Normal and Bedding cycles, your LG washer is a High-Efficiency (HE) model, designed to use less water while ensuring effective cleaning through powerful yet gentle agitation. For the issue with clothes or sheets not turning over and staying dry, especially in a Bedding cycle, a good step is to ensure the load is loaded loosely and balanced evenly around the central wash plate, without overloading the tub. Overloading or creating an unbalanced heavy load can sometimes restrict the movement needed for full water saturation. We want to make sure you are getting the best performance from your appliance. https://www.lg.com/us/washers-dryers/lg-wt7000cw-top-load-washer For further assistance and any specific concerns you may have, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo

Jan 8, 2023
Reviewer name: MiMima
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this washer

I'm in love with this washer,honestly can't find a negative. Cleans clothing beautifully. ULTA large capacity handles comforters and blankets with ease without becoming off balance and washed delicates gently. I know I'm weird but its so very satisfying to actually watch the washer to its thing through the see through top. Very quiet while it cycles an signals completion with a lovely sound. I'm happy with my decision to purchase this easing machine!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 20, 2023
Reviewer name: CTJerry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Another quality LG product!!

We already had a LG dryer which we love, so when our old (not LG) washer gave out we decided to get a LG washer as well. Really glad we did. It's quiet and efficient and does everything we expect from a quality machine. Plus, the 10-year direct drive warranty is a real bonus.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 23, 2022
Reviewer name: Joey17
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

In love with my washer

I LOVE this LG washer! It arrived and set-up within minutes. This is my first impeller machine and love the fact that it holds any size load…even comforters. It has enough selections from delicates to super wash. I would purchase this again. I even recommended it to my mother and she got the exact same model.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 4, 2023
Reviewer name: Miltie43
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I can reach the bottom!

[This review was collected as part of a promotion.] Love love my LG washer. I can do a nice large load of wash, everything comes out very clean, but the best part is I have very short arms and the drum is very big but I can reach everything on the bottom. I can throw away the tongs that I used to have to use to get things out from the bottom of my old washer. It may sound like it’s a trivial thing but when you’re short and have tiny arms it’s the best.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

May 12, 2023
Reviewer name: BillandCarol
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Top Loading Washing Machine

No complaints, works great, but washes differently from previous washing machines. Since there is no designated permanent press wash cycle, We figured out how to do permanent press by easily adjusting temp and spin levels. We chose the 4.5 cf washer because the bottom of the washer is easily reachable to remove clothes.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Nov 13, 2023
Reviewer name: Rox55
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not impressed

[This review was collected as part of a promotion.] I bought this washer on Oct 25. 2023 it was delivered and installed on Oct 27, 2023. The washer has not worked a technician came out and a new part was ordered and the technician did not come back to install the part he was supposed to come out Nov 10 2023 and did not show up. I am very dissatisfied with this product.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Customer Care

Hello, Rox. We regret to hear about the inconvenience and frustration you have been experiencing with your recently purchased LG washer. We understand the importance of having a fully functional appliance in your home, and we're sorry for any delays or issues you have encountered. As for the technician, he did not return as scheduled to install the new part. Please know that this is not the level of service we strive to provide, and we take your feedback seriously. We will be addressing this concern with our team to ensure that such situations do not occur in the future. To resolve this matter promptly, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.

Jun 26, 2023
Reviewer name: DiAnnO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Technology Means Terrific Features

[This review was collected as part of a promotion.] When our old washer died, we went to a store and were intrigued by the washers with a glass top. I was so fascinated by my first wash that I laid my cellphone on the glass lid and took a long video. I love that it tells you how many minutes the entire cycle will take. And OMG, it plays a happy tune when it's done. I literally skip to the laundry room when I hear it. Many clothes are coming out of the wash much softer that ever before.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
May 23, 2023
Reviewer name: Nad1921
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cleans great, but not 5 stars.

[This review was collected as part of a promotion.] Sheets tend to get twisted. I tried using the bedding setting for just sheets to prevent this from happening, but it uses a lot of water and put the machine off balance in the spin. To rebalance itself, it automatically did a 2nd rinse to redistribute the laundry in the tub. That wasted a lot of water. I would have preferred a notification that the load iwas unbalanced that would stop the spin and allow me to open the lid to manually redistribute the laundry by hand. You could always redistribute wash with the old machines. If I see that a spin may be unbalanced before it starts, I would like to be able to pause the cycle, open the lid, and redistribute by hand. Additionally, with old machine, after it extracted the soapy water, it would spin out the water and then spray water from the side onto the clothes during the spin to begin a rinse. That water was pulled through the clothes, rinsing them off while spinning. The spin would then stop and the tub would fill for the final full rinse. In the past, lids did not lock except during the spin. There should be a way to pause the cycle and open the lid before a spin to manually redistribute clothes if you need to.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from social/LG

Your detailed and thoughtful feedback regarding your experience with your LG Washer is really appreciated, and we thank you for taking time out to share them with us and the rest of the community. Should you like further assistance regarding your unit's features such as our ThinQ App that may help address some of your concerns, please call our Customer Service at (800) 243-0000, and it would our pleasure to see what else we can do for you. -Tanisha