We appreciate the time you took to share your feedback about your LG 4.5 cu. ft. Ultra Large Capacity Top Load Washer with TurboDrum™ Technology, model WT7000CW. We read from your feedback that you were having trouble with the product, so we’d like to help make it right. We would be delighted to investigate this matter on a platform that allows us to have a back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information or you can reach us at our customer service line at (800) 243-0000. We'll be waiting for you. ^Danee

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WT7000CW) mdoel is meeting your expectations. This top‑load washer is designed with a large capacity tub and a smooth, quiet wash system, making it a strong performer for handling everyday laundry with ease. To keep your washer performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal cleaning results. You can also ensure balanced loads to help maintain the quiet operation you’re enjoying. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane