Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars230 ratings230 reviews
  1. 5 stars66% (152)
  2. 4 stars13% (30)
  3. 3 stars7% (16)
  4. 2 stars6% (14)
  5. 1 star8% (18)
Sort by |
Showing 1-10 of 230 reviews
May 12, 2023
BillandCarol
5 out of 5 stars review

Verified Purchase

Top Loading Washing Machine

No complaints, works great, but washes differently from previous washing machines. Since there is no designated permanent press wash cycle, We figured out how to do permanent press by easily adjusting temp and spin levels. We chose the 4.5 cf washer because the bottom of the washer is easily reachable to remove clothes.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Sep 29, 2023
gran4
5 out of 5 stars review

Verified Purchase

Does everything well

[This review was collected as part of a promotion.] Purchased a washer about 3 weeks ago, I am a first-time buyer of LG appliances. We are pleased with the operation of the washer, the features, and how well it cleans our clothes. We are completely satisfied.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 4, 2023
Miltie43
5 out of 5 stars review

Verified Purchase

I can reach the bottom!

[This review was collected as part of a promotion.] Love love my LG washer. I can do a nice large load of wash, everything comes out very clean, but the best part is I have very short arms and the drum is very big but I can reach everything on the bottom. I can throw away the tongs that I used to have to use to get things out from the bottom of my old washer. It may sound like it’s a trivial thing but when you’re short and have tiny arms it’s the best.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Nov 18, 2022
Works well
5 out of 5 stars review

Verified Purchase

Fills up on most cycles

[This review was collected as part of a promotion.] 2nd time the charm (1rst smooshed before I could get it) but this one works great. Fills up spins almost completely dry and hasn’t gotten unbalanced yet. I had a previous model of this but it died after 7 years. I like the impeller design.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 23, 2022
Joey17
5 out of 5 stars review

Verified Purchase

In love with my washer

I LOVE this LG washer! It arrived and set-up within minutes. This is my first impeller machine and love the fact that it holds any size load…even comforters. It has enough selections from delicates to super wash. I would purchase this again. I even recommended it to my mother and she got the exact same model.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 1, 2023
KitKit
5 out of 5 stars review

Verified Purchase

Wonderful features

After 25 years I replaced my old washer with the LG WT7000CW. I was a bit intimidated at first by all the electronic features but after using this for awhile I am highly impressed. When I saw the first load I was astonished at how little water was needed. I was worried at first but soon discovered that my clothes came out perfectly clean. I like being able to see the wash cycles through the glass lid. Cute chimes play when the load is done. There are a lot of features here to accommodate size of load, soil levels and spin cycles. I am loving this product so far and am very glad I chose this model.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Jul 6, 2023
BytheTualatin
4 out of 5 stars review

Verified Purchase

Odd but it works

[This review was collected as part of a promotion.] Used washer and dryer a few times and still baffled by the washer. The impeller technology cleans the clothes but when one watches it, it's hard to figure how it works. Still mystified on how to override default settings.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 7, 2022
Jazzin
2 out of 5 stars review

Verified Purchase

Not particularly happy with washer

[This review was collected as part of a promotion.] Would like more water and less time on total cycle. After all water is what cleans the laundry. Under normal cycle, barely any water goes into the machine. One shirt I got out after the cycle was done, had a dry spot on the back. More electric bill will result but not sure the laundry is all that clean. Used various cycles but the more water the less agitation is the way it seems to me.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

We hate to hear you are not happy with the unit. Thank you for your feedback and we will be happy to pass this along to our product developers.^Sandy

Nov 13, 2023
Rox55
1 out of 5 stars review

Verified Purchase

Not impressed

[This review was collected as part of a promotion.] I bought this washer on Oct 25. 2023 it was delivered and installed on Oct 27, 2023. The washer has not worked a technician came out and a new part was ordered and the technician did not come back to install the part he was supposed to come out Nov 10 2023 and did not show up. I am very dissatisfied with this product.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Customer Care

Hello, Rox. We regret to hear about the inconvenience and frustration you have been experiencing with your recently purchased LG washer. We understand the importance of having a fully functional appliance in your home, and we're sorry for any delays or issues you have encountered. As for the technician, he did not return as scheduled to install the new part. Please know that this is not the level of service we strive to provide, and we take your feedback seriously. We will be addressing this concern with our team to ensure that such situations do not occur in the future. To resolve this matter promptly, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.

Nov 9, 2022
ChrisJG
1 out of 5 stars review

Verified Purchase

Don't believe the delivery date

I would like to tell you how the washing machine works as LG has asked in their e-mail, but LG hasn't delivered it yet. They told me a delivery date and when the day came, i had to call them to find out that their shipping company hadn't scheduled delivery yet. Delivery was thwn scheduled for 3 weeks later. LG was only willing to give me empty words of apology and unwilling to do anything to help or accommodate me. Buy from somebody else.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer