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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
233 ratings233 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars6% (15)
  5. 1 star8% (19)

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Showing 1-10 of 233 reviews
Mar 1, 2023
Reviewer name: KitKit
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful features

After 25 years I replaced my old washer with the LG WT7000CW. I was a bit intimidated at first by all the electronic features but after using this for awhile I am highly impressed. When I saw the first load I was astonished at how little water was needed. I was worried at first but soon discovered that my clothes came out perfectly clean. I like being able to see the wash cycles through the glass lid. Cute chimes play when the load is done. There are a lot of features here to accommodate size of load, soil levels and spin cycles. I am loving this product so far and am very glad I chose this model.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Oct 1, 2023
Reviewer name: Delbertr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We had purchased a different brand washing machine. When it was installed it knocked and wouldn’t go into the rinse/spin cycle, so it was replaced with a different model, same exact issue. Both the washer and dryer’s were returned and replaced with LG. We purchased the LG WT7000. It works great and cleans the clothes very well. We are extremely happy with the quality and performance of our new LG appliances!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
May 31, 2023
Reviewer name: Sacandaga
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Washer

I bought this LG washer about a month ago and I am loving it. It is so quiet when it runs and doesn't shake like my old washer. I like the impeller washer because I wash a lot of sheets, blankets and towels. So far everything has come out clean and fully washed - though often I choose the deep wash for things like jeans and large loads of shirts. The controls are easy and I love the chime to let you know when a load is finished.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 21, 2022
Reviewer name: Boise Rob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value, good performance

[This review was collected as part of a promotion.] Lost my washer and dryer of 20 years when we sold our house, so jumped on a Memorial Day deal for a new LG washer and dryer. Super well reviewed and it has been a solid performer so far. Amazed how little water is used to clean clothes and how dry the wash is after a high speed spin. Super clean clothes. Super quiet.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jan 6, 2023
Reviewer name: LizP34
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great washer for the price!

[This review was collected as part of a promotion.] We’ve only had this washer a few months but it’s definitely getting used frequently. We’ve only had one issue of it leaking water somehow that worried us but we figured out the hard freeze caused the problem. It hasn’t had any issues since!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Oct 26, 2022
Reviewer name: EJoJo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The Honeymoon Is Over

Nothing lasts forever and all things mechanical will wear out. Repairs will be required at some point in time. But the honeymoon was too short. A friend of ours has an LG washer and dryer that are 10 years old. They run like champs. So when it came time to get a new washer we decided to try LG. We purchased our washer June 2022. This would be our 1st LG product. We were thrilled with how it worked. It was quiet and cleaned the clothes better than any other washer. Then the noise started. At 1st it was an occasional small squeaking sound. Like a dolphin off in the distance. Soon the dolphin was at our doorstep wanting to come inside. It turns out the sound was the shaft seal between the transmission and the drum. The sad thing is the sound began with only 3 months of use. We are hoping that the repair will send the dolphin home and many years of blissful use remains before us. We will see.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 23, 2026
Reviewer name: Melody G
2 out of 5 stars
2 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] Gets clothes clean, but after 6 months all the words starting rubbing off the machine (they are not covered under the warranty). In addition, it must be terribly filthy already because it has been getting brown stuff all over my clothes. I have had to run the clean cycle at least 3 times. I wonder if the grease-like spots on my cloths be from the machine also...

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, Melody. We appreciate you sharing your thoughts about your LG Washer model WT7000CW. We want to ensure your laundry experience leaves your clothes feeling fresh and looking pristine while maintaining the beautiful appearance of your appliance. To prevent buildup that can leave residue on your garments, we recommend wiping down the interior tub and using the Tub Clean cycle with a specialized washer cleaner monthly, while avoiding excess detergent which can trap residue. When keeping the machine exterior tidy, please clean it gently using a damp cloth with mild soap or detergent, avoiding harsh or abrasive chemical cleaners that can affect the printed lettering. For more tips on getting your laundry perfectly clean and maintaining your machine, you can visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790 and check out our maintenance guide at https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jun 7, 2022
Reviewer name: Jazzin
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not particularly happy with washer

[This review was collected as part of a promotion.] Would like more water and less time on total cycle. After all water is what cleans the laundry. Under normal cycle, barely any water goes into the machine. One shirt I got out after the cycle was done, had a dry spot on the back. More electric bill will result but not sure the laundry is all that clean. Used various cycles but the more water the less agitation is the way it seems to me.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

We hate to hear you are not happy with the unit. Thank you for your feedback and we will be happy to pass this along to our product developers.^Sandy

Aug 25, 2022
Reviewer name: LG Electronics WT7000CV
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this in June and I'm still not sure if I like it. I find it hard to believe that my sheets and towels are really getting clean when they are not actually submerged under water. I wish the cute little music at the end was louder. I usually don't hear it over the TV. I could not locate the manual on line. I would like a better description of each setting so I know what type of laundry to set it at.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Jul 13, 2026
Reviewer name: Tackle14
1 out of 5 stars
1 out of 5 stars review

Not happy with my washer

The agitation is minimal it feels like clothes are not even washed, only rinsed and even then the agitator does not rinse enough. I have treated stains on the clothes previously and the stains are minimally washed, even after washing the clothes twice in a different cycle.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, Tackle. We appreciate you sharing your thoughts and rating regarding your LG Top Load Washer, model WT7000CW. We recognize your experience with the agitation strength, rinsing performance, and remaining fabric stains during your wash cycles. To help improve wash results and stain removal, we suggest loading your items loosely around the outer edges of the wash plate rather than piling them directly in the center, which allows the impeller to move and circulate the fabric more effectively. For heavily soiled loads or tough spots, using the "Heavy Duty" or "Deep Wash" cycles will increase the water levels and agitation intensity to help break down residues. You can also find additional tips on optimizing stain removal in our online resource guide at https://www.lg.com/us/support/help-library/lg-washing-machine-how-to-remove-tough-stains-that-appear-after-washing--20154750008097?srsltid=AfmBOopcPnactD1DppYy-z6ZYSQc--wJ0vFnRAR6v9vMXuJmuqHbL2_S We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James