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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
235 ratings235 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars7% (17)
  5. 1 star8% (19)

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Showing 1-10 of 235 reviews
May 21, 2022
Reviewer name: CTRA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Quiet

Honestly, we bought another brand to match all of our other appliances. It was so loud and we thought it was broken. It was replaced and still too loud. We were able to return it. We switched to this LG model, and it was like night and day. Couldn't be happier. Clothes do not get ruined. With all the features in washing you can't go wrong, plus IT'S QUIET!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 4, 2023
Reviewer name: Miltie43
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I can reach the bottom!

[This review was collected as part of a promotion.] Love love my LG washer. I can do a nice large load of wash, everything comes out very clean, but the best part is I have very short arms and the drum is very big but I can reach everything on the bottom. I can throw away the tongs that I used to have to use to get things out from the bottom of my old washer. It may sound like it’s a trivial thing but when you’re short and have tiny arms it’s the best.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Aug 12, 2022
Reviewer name: Wombati
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Had it a month and I love it so much!

Not having an agitator is a game changer for me in regards to laundry. Was able to put a king size comforter in without stuffing at all. Very quiet and pretty easy to learn new features. You never think a washing machine can make you so happy but this one did!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Dec 24, 2022
Reviewer name: Our new LG Top Load Washe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Our new LG Top load impeller washer

We bought this washer about a month ago. From the first time my wife used it she fell in love. Works much better than our old washing machine, my wife states the closer come out cleaner, and the washer operates easily and is much quieter. We’re glad we deon this LG we highly recommended it to everyone.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Apr 23, 2023
Reviewer name: Nan70
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very quiet

Once I learned how to use it, I love it! Very quiet, but the cycles are longer than my old washer. I think it has to do with energy & water efficiency. The one thing I don't like is the detergent drawer. It holds water and will eventually cause mold/mildew. So, after a load finishes, and I get the clothes out, I pull the drawer out and remove the blue part and empty the water and wipe out the drawer. I have only had it for 2 months, so no problem with mold yet.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

We’re happy to know that you had a 5-star experience with your LG 4.5 cu. ft. Ultra Large Capacity Top Load Washer with TurboDrum™ Technology, model WT7000CW. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Again, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Oct 5, 2026
Reviewer name: AndCL
2 out of 5 stars
2 out of 5 stars review

Cheaply Made

Really cheaply made. Metal is thin, so don't lean on it. It dents easily. Our advice is to spend more and get a dyer with a glass door and a light inside. Really miss being able to SEE. It's a joke to say there is no light in order to save energy. No it's just cheap. Clothes never get completely dry on appropriate cycle. Always have to add more time. Dryer seems noisy compared to our last one. Would not purchase this again. The only things we like is that the operation of it is straightforward, not complicated, and we like that the lint trap has a flap to keep the lint from dropping down inside the machine.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hello. Thank you for sharing your review regarding your LG DLE7000W Dryer. We appreciate your feedback about the quality and design features, noise level, and performance of your appliance. To assist with the drying performance, we recommend ensuring the lint filter and exhaust vent are fully cleared of buildup to allow proper airflow, as a restricted vent can significantly increase drying times. You can explore additional helpful tips for optimizing drying times at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We want to ensure you have a great experience with your laundry appliances and are here to help look into this further for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Jun 23, 2026
Reviewer name: Melody G
2 out of 5 stars
2 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] Gets clothes clean, but after 6 months all the words starting rubbing off the machine (they are not covered under the warranty). In addition, it must be terribly filthy already because it has been getting brown stuff all over my clothes. I have had to run the clean cycle at least 3 times. I wonder if the grease-like spots on my cloths be from the machine also...

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, Melody. We appreciate you sharing your thoughts about your LG Washer model WT7000CW. We want to ensure your laundry experience leaves your clothes feeling fresh and looking pristine while maintaining the beautiful appearance of your appliance. To prevent buildup that can leave residue on your garments, we recommend wiping down the interior tub and using the Tub Clean cycle with a specialized washer cleaner monthly, while avoiding excess detergent which can trap residue. When keeping the machine exterior tidy, please clean it gently using a damp cloth with mild soap or detergent, avoiding harsh or abrasive chemical cleaners that can affect the printed lettering. For more tips on getting your laundry perfectly clean and maintaining your machine, you can visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790 and check out our maintenance guide at https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Sep 18, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Very unhappy

This LG washer machine has disappointed me, I'm very dissatisfied. I tried giving it a chance but it just doesn't do what is supposed to. Clothes come out with dry spots and I have to run another cycle so that they can be properly washed. Some of the reviews complain about this issue and I completely understand. Also the start button is faulty, it takes several tries before it actually works. My previous LG front load washer was amazing so based off of that I decided to go with the same brand just different model. I'm so frustrated I hope I can return this washer machine. I gave it 2 stars because I liked the clear top lid, big drum and is not noisy.

Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Customer Care

Hello, there! Thanks for sharing your experience with us about the LG Washer (WT7000CW). We appreciate you letting us know how the washer has been performing, and we want you to feel supported as you move forward. For the wash performance: • We recommend checking that the load size is balanced and not too small, as uneven distribution can leave dry spots, and using the Deep Wash or Water Plus option to improve coverage. For the start button issue: • Try unplugging the washer for 30 seconds to refresh the system, then test the button again to confirm responsiveness. To further improve washing performance, • You can use the Soak option for heavily soiled areas and extend the wash time or select a higher Soil Level if needed. • Use warm water in winter or for heavily soiled items to help detergent dissolve completely, make sure bulky items like bedding are fully submerged by gently pressing them down after the washer fills with water. • Run the Tub Clean cycle regularly to maintain performance and prevent residue buildup. For more information, you can refer to this link "LG Washer - Clothing Not Clean Properly": https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AU7gw4XlB52v9E0gWyHBIFJTP-eSVzVHb7uS8rld0lKYFX7ppP1hyk_C. You can explore the full feature list and support details here: https://www.samsclub.com/ip/lg-4-5-cu-ft-ultra-large-capacity-top-load-washer-white-wt7000cw/13596021248. If you’d like us to review the unit further or explore service options, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. — Avril

Jul 13, 2026
Reviewer name: Tackle14
1 out of 5 stars
1 out of 5 stars review

Not happy with my washer

The agitation is minimal it feels like clothes are not even washed, only rinsed and even then the agitator does not rinse enough. I have treated stains on the clothes previously and the stains are minimally washed, even after washing the clothes twice in a different cycle.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, Tackle. We appreciate you sharing your thoughts and rating regarding your LG Top Load Washer, model WT7000CW. We recognize your experience with the agitation strength, rinsing performance, and remaining fabric stains during your wash cycles. To help improve wash results and stain removal, we suggest loading your items loosely around the outer edges of the wash plate rather than piling them directly in the center, which allows the impeller to move and circulate the fabric more effectively. For heavily soiled loads or tough spots, using the "Heavy Duty" or "Deep Wash" cycles will increase the water levels and agitation intensity to help break down residues. You can also find additional tips on optimizing stain removal in our online resource guide at https://www.lg.com/us/support/help-library/lg-washing-machine-how-to-remove-tough-stains-that-appear-after-washing--20154750008097?srsltid=AfmBOopcPnactD1DppYy-z6ZYSQc--wJ0vFnRAR6v9vMXuJmuqHbL2_S We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jul 6, 2023
Reviewer name: Bluzebud
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This Dryer should be avoided

This dryer is a little over a year old. If constantly is stopping when the automatic settings are used. It is constantly giving an error code to clean the filter and turning off, when no lint is in the filter. I’ve checked the dryer vent from top to bottom. There are no obstructions. I love LG products but am completely disappointed in this dryer

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

Hi, we appreciate you taking the time to post your feedback and understand your sentiment given the experience you've described. So that we can zero in on a culprit on why you're receiving these error codes, please contact us on Twitter or Facebook. You're welcome to DM us on Twitter or PM on Facebook including your phone number and washer info (model and serial number). Our handle for both platforms is @LGUSSupport. We look forward to it! ^Chris