Customer reviews for LG 4.5 cu. ft. Top Load Washer forMember photos
Verified Purchase
Wonderful features
After 25 years I replaced my old washer with the LG WT7000CW. I was a bit intimidated at first by all the electronic features but after using this for awhile I am highly impressed. When I saw the first load I was astonished at how little water was needed. I was worried at first but soon discovered that my clothes came out perfectly clean. I like being able to see the wash cycles through the glass lid. Cute chimes play when the load is done. There are a lot of features here to accommodate size of load, soil levels and spin cycles. I am loving this product so far and am very glad I chose this model.
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Verified Purchase
I love my set (washer & dryer)
I purchased this set in August 2022 and it is great. 1st time I have a washer w/o an agitator. And it plays a tune when it is done!! Love it. At first when I turned the washer on and all the buttons lit up I thought I was really in trouble. Good think I red my booklet 1st so after the first "shock" I was like a pro. 76years old and I now have a washer & dryer that play music, a car you don't need to put a key into and a smart tv.!!
Verified Purchase
Great machine for all our family needs
[This review was collected as part of a promotion.] We love the machine. It’s a great size, and is even quieter than we thought it would be! It gets all the stains out, and we’re really happy with the choice. A fun plus…the kids love helping with laundry now because of the open top!
We're glad to know that your LG washer exceeded your expectations. Thank you for sharing it with us and We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Here's to more happy laundry memories for your family! Life is good with LG. -Cazz
Verified Purchase
Love this washer
I'm in love with this washer,honestly can't find a negative. Cleans clothing beautifully. ULTA large capacity handles comforters and blankets with ease without becoming off balance and washed delicates gently. I know I'm weird but its so very satisfying to actually watch the washer to its thing through the see through top. Very quiet while it cycles an signals completion with a lovely sound. I'm happy with my decision to purchase this easing machine!
Verified Purchase
Fills up on most cycles
[This review was collected as part of a promotion.] 2nd time the charm (1rst smooshed before I could get it) but this one works great. Fills up spins almost completely dry and hasn’t gotten unbalanced yet. I had a previous model of this but it died after 7 years. I like the impeller design.
Terrible
[This review was collected as part of a promotion.] Gets clothes clean, but after 6 months all the words starting rubbing off the machine (they are not covered under the warranty). In addition, it must be terribly filthy already because it has been getting brown stuff all over my clothes. I have had to run the clean cycle at least 3 times. I wonder if the grease-like spots on my cloths be from the machine also...
Hi, Melody. We appreciate you sharing your thoughts about your LG Washer model WT7000CW. We want to ensure your laundry experience leaves your clothes feeling fresh and looking pristine while maintaining the beautiful appearance of your appliance. To prevent buildup that can leave residue on your garments, we recommend wiping down the interior tub and using the Tub Clean cycle with a specialized washer cleaner monthly, while avoiding excess detergent which can trap residue. When keeping the machine exterior tidy, please clean it gently using a damp cloth with mild soap or detergent, avoiding harsh or abrasive chemical cleaners that can affect the printed lettering. For more tips on getting your laundry perfectly clean and maintaining your machine, you can visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790 and check out our maintenance guide at https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Cheaply Made
Really cheaply made. Metal is thin, so don't lean on it. It dents easily. Our advice is to spend more and get a dyer with a glass door and a light inside. Really miss being able to SEE. It's a joke to say there is no light in order to save energy. No it's just cheap. Clothes never get completely dry on appropriate cycle. Always have to add more time. Dryer seems noisy compared to our last one. Would not purchase this again. The only things we like is that the operation of it is straightforward, not complicated, and we like that the lint trap has a flap to keep the lint from dropping down inside the machine.
Very unhappy
This LG washer machine has disappointed me, I'm very dissatisfied. I tried giving it a chance but it just doesn't do what is supposed to. Clothes come out with dry spots and I have to run another cycle so that they can be properly washed. Some of the reviews complain about this issue and I completely understand. Also the start button is faulty, it takes several tries before it actually works. My previous LG front load washer was amazing so based off of that I decided to go with the same brand just different model. I'm so frustrated I hope I can return this washer machine. I gave it 2 stars because I liked the clear top lid, big drum and is not noisy.
Hello, there! Thanks for sharing your experience with us about the LG Washer (WT7000CW). We appreciate you letting us know how the washer has been performing, and we want you to feel supported as you move forward. For the wash performance: • We recommend checking that the load size is balanced and not too small, as uneven distribution can leave dry spots, and using the Deep Wash or Water Plus option to improve coverage. For the start button issue: • Try unplugging the washer for 30 seconds to refresh the system, then test the button again to confirm responsiveness. To further improve washing performance, • You can use the Soak option for heavily soiled areas and extend the wash time or select a higher Soil Level if needed. • Use warm water in winter or for heavily soiled items to help detergent dissolve completely, make sure bulky items like bedding are fully submerged by gently pressing them down after the washer fills with water. • Run the Tub Clean cycle regularly to maintain performance and prevent residue buildup. For more information, you can refer to this link "LG Washer - Clothing Not Clean Properly": https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790?srsltid=AU7gw4XlB52v9E0gWyHBIFJTP-eSVzVHb7uS8rld0lKYFX7ppP1hyk_C. You can explore the full feature list and support details here: https://www.samsclub.com/ip/lg-4-5-cu-ft-ultra-large-capacity-top-load-washer-white-wt7000cw/13596021248. If you’d like us to review the unit further or explore service options, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. — Avril
Either too much or too little water.
I purchased a WT7000CW machine last year and I'm very frustrated with the lack of control over the water level. Either hardly any water is put into a wash or too much water! There is no happy medium. The bedding cycle fills the tub all the way up to the top and the laundry swirls at the top of the water and doesn't really get clean. The normal cycle puts hardly any water into the tub and I don't feel the clothes are getting clean. When you select "water plus", it fills the tub to the top in which case the laundry floats at the top and doesn't get agitated. The deep fill option is the same. Water fills to the brim with the dirty laundry swirling around at the top of the water far away from the agitator. Horrible design! So sorry I purchased this machine.
Thanks for your feedback, Mimi — the WT7000CW uses AI-based sensing to optimize water levels, but there are ways to improve wash performance if the results feel inconsistent. LG top-load washers like the WT7000CW automatically adjust water levels based on the weight and type of load. While this helps conserve water and energy, it can sometimes feel unpredictable depending on the cycle and fabric mix. Here are a few tips to help you get more consistent results: Understanding Water Level Behavior ⦁ Normal cycle uses minimal water to optimize energy efficiency. If clothes aren’t getting clean, try switching to Heavy Duty or Bulky/Bedding cycles, which allow more agitation and water. ⦁ Water Plus adds about 1 gallon of extra water — helpful for lightly soiled loads, but may not be enough for bulky items. ⦁ Deep Fill is best for large or absorbent loads, but if items float, try mixing heavier fabrics to help anchor the load. Tips to Improve Cleaning Performance ⦁ Distribute laundry evenly around the tub to help the impeller agitate effectively. ⦁ Avoid overloading — too many items can reduce movement and cleaning. ⦁ Use the correct cycle for the fabric type and soil level. For example, towels or bedding do better on Bulky/Bedding. ⦁ Try a different detergent — high-efficiency (HE) formulas work best, but some clean better in low-water conditions. More Troubleshooting Help You can find detailed guidance here: https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-water-supply-the-water-level-cannot-be-adjusted-the-water-level-is-too-high-the-water-level-is-too-low--20154629491759 If you’d like personalized support, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. – LG Digital Care Team ^Rich
Not happy with my washer
The agitation is minimal it feels like clothes are not even washed, only rinsed and even then the agitator does not rinse enough. I have treated stains on the clothes previously and the stains are minimally washed, even after washing the clothes twice in a different cycle.
Hi, Tackle. We appreciate you sharing your thoughts and rating regarding your LG Top Load Washer, model WT7000CW. We recognize your experience with the agitation strength, rinsing performance, and remaining fabric stains during your wash cycles. To help improve wash results and stain removal, we suggest loading your items loosely around the outer edges of the wash plate rather than piling them directly in the center, which allows the impeller to move and circulate the fabric more effectively. For heavily soiled loads or tough spots, using the "Heavy Duty" or "Deep Wash" cycles will increase the water levels and agitation intensity to help break down residues. You can also find additional tips on optimizing stain removal in our online resource guide at https://www.lg.com/us/support/help-library/lg-washing-machine-how-to-remove-tough-stains-that-appear-after-washing--20154750008097?srsltid=AfmBOopcPnactD1DppYy-z6ZYSQc--wJ0vFnRAR6v9vMXuJmuqHbL2_S We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James