We have only been using it for 3 weeks, but do like the controls and options. One negative issue was that the cold water valve leaked from the beginning. However, I called the LG customer service line and received good help to check out the washer, and ultimately, to schedule a service tech to come replace the valve. That resolved the issue and I hope to have many years of clean clothes.

[This review was collected as part of a promotion.] When our old washer died, we went to a store and were intrigued by the washers with a glass top. I was so fascinated by my first wash that I laid my cellphone on the glass lid and took a long video. I love that it tells you how many minutes the entire cycle will take. And OMG, it plays a happy tune when it's done. I literally skip to the laundry room when I hear it. Many clothes are coming out of the wash much softer that ever before.

I purchased my LG wash machine recently to replace an older LG wash machine which finally needed to be replaced. We really do like this new one, and it actually looks and cleans better than the old machine. I like the control panel at the back end of the unit.

[This review was collected as part of a promotion.] We had purchased a different brand washing machine. When it was installed it knocked and wouldn’t go into the rinse/spin cycle, so it was replaced with a different model, same exact issue. Both the washer and dryer’s were returned and replaced with LG. We purchased the LG WT7000. It works great and cleans the clothes very well. We are extremely happy with the quality and performance of our new LG appliances!

I really miss my old machine. I don't love that now I have to use the "water plus" button every time to cover the laundry. Tried without doing it and not clean enough. I don't like that it won't fill with the lid open so I can see what's going on. Even with a glass top I can't see and have to "monitor". I don't like that it goes out of balance with the same loads that my old machine was fine with. Hoping it will grow on me because I do like the bigger tub and my other machine was so old that I'm sure it wasn't healthy anymore.

[This review was collected as part of a promotion.] I read many reviews on many washers and felt a bit overwhelmed. In the end, this LG top-load washer was our final decision. We've had it for about a month and we're very pleased. As others said, your clothes are not completely covered in water, but it appears to be plenty of water to get the clothes clean. Our family doesn't get muddy on a regular basis but we exercise several times a week so our clothes get sweaty. This washer has done a great job at getting everything from sheets, jeans, sweaty gym clothes, and t-shirts clean. We don't use a lot of settings. I use the 'normal' setting 95% of the time and the washer has performed well. It's not a loud machine and it doesn't rattle around. The only thing we had trouble with was the initial test after we installed it. Don't bother calling customer service, just look it up on YouTube, it's a LOT faster. The trick is to press all the buttons before the initial chime ends.

No complaints, works great, but washes differently from previous washing machines. Since there is no designated permanent press wash cycle, We figured out how to do permanent press by easily adjusting temp and spin levels. We chose the 4.5 cf washer because the bottom of the washer is easily reachable to remove clothes.

[This review was collected as part of a promotion.] Used washer and dryer a few times and still baffled by the washer. The impeller technology cleans the clothes but when one watches it, it's hard to figure how it works. Still mystified on how to override default settings.

[This review was collected as part of a promotion.] I needed a new washer as my old one was 30 years old and stopped working. I spent hours scouring the internet and reading reviews. I stumbled across this one on consumer reports. I have a 12 year old LG LED TV and it’s still going strong so I know LG makes quality products. When I installed the washer it was super quiet until the spin and rinse cycle. It was shaking quite a bit more than my old one and making a machine gun like noise. I reached out to customer service and within a week had a technician come out to my place. He was super friendly and knowledgeable and said the new washers spin at a higher rate so the clothes dry faster. He also found that my cords and drain line were hitting the back wall causing the machine gun like noise. He adjusted the cords and drain line and after that I didn’t hear any noise. I’m glad the shaking is normal. When I throw my laundry in the dryer it takes half the time to dry them since the washer has a higher spin cycle. So to sum it up, washer is great and cleans my clothes, plus they dry a lot faster now too! Highly recommend this washer!

I would like to tell you how the washing machine works as LG has asked in their e-mail, but LG hasn't delivered it yet. They told me a delivery date and when the day came, i had to call them to find out that their shipping company hadn't scheduled delivery yet. Delivery was thwn scheduled for 3 weeks later. LG was only willing to give me empty words of apology and unwilling to do anything to help or accommodate me. Buy from somebody else.