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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars230 ratings230 reviews
  1. 5 stars66% (152)
  2. 4 stars13% (30)
  3. 3 stars7% (16)
  4. 2 stars6% (14)
  5. 1 star8% (18)
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Showing 11-20 of 230 reviews
May 23, 2023
Nad1921
3 out of 5 stars review

Verified Purchase

Cleans great, but not 5 stars.

[This review was collected as part of a promotion.] Sheets tend to get twisted. I tried using the bedding setting for just sheets to prevent this from happening, but it uses a lot of water and put the machine off balance in the spin. To rebalance itself, it automatically did a 2nd rinse to redistribute the laundry in the tub. That wasted a lot of water. I would have preferred a notification that the load iwas unbalanced that would stop the spin and allow me to open the lid to manually redistribute the laundry by hand. You could always redistribute wash with the old machines. If I see that a spin may be unbalanced before it starts, I would like to be able to pause the cycle, open the lid, and redistribute by hand. Additionally, with old machine, after it extracted the soapy water, it would spin out the water and then spray water from the side onto the clothes during the spin to begin a rinse. That water was pulled through the clothes, rinsing them off while spinning. The spin would then stop and the tub would fill for the final full rinse. In the past, lids did not lock except during the spin. There should be a way to pause the cycle and open the lid before a spin to manually redistribute clothes if you need to.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from social/LG

Your detailed and thoughtful feedback regarding your experience with your LG Washer is really appreciated, and we thank you for taking time out to share them with us and the rest of the community. Should you like further assistance regarding your unit's features such as our ThinQ App that may help address some of your concerns, please call our Customer Service at (800) 243-0000, and it would our pleasure to see what else we can do for you. -Tanisha

Mar 1, 2023
KitKit
5 out of 5 stars review

Verified Purchase

Wonderful features

After 25 years I replaced my old washer with the LG WT7000CW. I was a bit intimidated at first by all the electronic features but after using this for awhile I am highly impressed. When I saw the first load I was astonished at how little water was needed. I was worried at first but soon discovered that my clothes came out perfectly clean. I like being able to see the wash cycles through the glass lid. Cute chimes play when the load is done. There are a lot of features here to accommodate size of load, soil levels and spin cycles. I am loving this product so far and am very glad I chose this model.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Aug 31, 2022
s2022
5 out of 5 stars review

Verified Purchase

I love my set (washer & dryer)

I purchased this set in August 2022 and it is great. 1st time I have a washer w/o an agitator. And it plays a tune when it is done!! Love it. At first when I turned the washer on and all the buttons lit up I thought I was really in trouble. Good think I red my booklet 1st so after the first "shock" I was like a pro. 76years old and I now have a washer & dryer that play music, a car you don't need to put a key into and a smart tv.!!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jun 21, 2022
Boise Rob
5 out of 5 stars review

Verified Purchase

Good value, good performance

[This review was collected as part of a promotion.] Lost my washer and dryer of 20 years when we sold our house, so jumped on a Memorial Day deal for a new LG washer and dryer. Super well reviewed and it has been a solid performer so far. Amazed how little water is used to clean clothes and how dry the wash is after a high speed spin. Super clean clothes. Super quiet.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 18, 2022
Works well
5 out of 5 stars review

Verified Purchase

Fills up on most cycles

[This review was collected as part of a promotion.] 2nd time the charm (1rst smooshed before I could get it) but this one works great. Fills up spins almost completely dry and hasn’t gotten unbalanced yet. I had a previous model of this but it died after 7 years. I like the impeller design.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 30, 2023
Skarlett
5 out of 5 stars review

Verified Purchase

Great Washer! Customer Service Outstanding!

[This review was collected as part of a promotion.] I needed a new washer as my old one was 30 years old and stopped working. I spent hours scouring the internet and reading reviews. I stumbled across this one on consumer reports. I have a 12 year old LG LED TV and it’s still going strong so I know LG makes quality products. When I installed the washer it was super quiet until the spin and rinse cycle. It was shaking quite a bit more than my old one and making a machine gun like noise. I reached out to customer service and within a week had a technician come out to my place. He was super friendly and knowledgeable and said the new washers spin at a higher rate so the clothes dry faster. He also found that my cords and drain line were hitting the back wall causing the machine gun like noise. He adjusted the cords and drain line and after that I didn’t hear any noise. I’m glad the shaking is normal. When I throw my laundry in the dryer it takes half the time to dry them since the washer has a higher spin cycle. So to sum it up, washer is great and cleans my clothes, plus they dry a lot faster now too! Highly recommend this washer!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 29, 2023
Mountain Ms 77
5 out of 5 stars review

Verified Purchase

Simple to operate

[This review was collected as part of a promotion.] I bought this washer about 1 month ago and I love it! It is easy to operate, nice size drum and runs quietly for a washer. I really like the non bang lid, my old washer lid seemed to make a bang sound when you closed it.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.

Nov 5, 2022
Rcn2
4 out of 5 stars review

Verified Purchase

Inadequate manual

[This review was collected as part of a promotion.] I really like the LG washer I bought a month ago. It seems to be doing a good job doing what it was designed to do. However, I do have one complaint. There is very little information in the manual about all the different cycles. I feel like I’m just guessing about which cycle to use for my different loads of laundry. I usually just use the Normal cycle. I actually went online and found some 1 minute videos about the different cycles. Whether these were authentic LG videos, I have no idea. But why should I have to search for this information? I just spent hundreds of dollars on the washer. Is it too much to ask that you include a good manual?

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 9, 2023
GM777
5 out of 5 stars review

Verified Purchase

Easy to use. Cleans the clothes better.

I purchased my LG wash machine recently to replace an older LG wash machine which finally needed to be replaced. We really do like this new one, and it actually looks and cleans better than the old machine. I like the control panel at the back end of the unit.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jul 6, 2023
BytheTualatin
4 out of 5 stars review

Verified Purchase

Odd but it works

[This review was collected as part of a promotion.] Used washer and dryer a few times and still baffled by the washer. The impeller technology cleans the clothes but when one watches it, it's hard to figure how it works. Still mystified on how to override default settings.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248