Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi Deb. We understand you're in need of support and are here to help! Please reach out to us so that we can address and resolve the issue you're experiencing. Our team is available to help on social media at the handle @LGUSSupport. Please reach out to us with your phone number and washer information (model and serial numbers) in a private message to us. We'd be happy to help and look forward to hearing from you! ^Chris

Hi, there. Thanks for sharing this with us. It’s great to hear that your LG Washer (WT7000CW) model has brought that kind of enjoyment to laundry day. This unit is designed with a large capacity and smooth, reliable wash performance, so it’s no surprise that it’s making the process feel effortless. When an appliance turns a routine task into something you actually look forward to, that’s a win. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy