Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
235 ratings235 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars7% (17)
  5. 1 star8% (19)

Member photos

Sort by |
Showing 181-190 of 235 reviews
May 5, 2023
Reviewer name: TellEveryone
1 out of 5 stars
1 out of 5 stars review

LG Please come pick this up and leave a refund

Drum half full, it fills up with enough water to wash one bath towel. Machine lies about the time it will take. 5 out of seven loads have leveling errors and stops. This in in a basement. Constant fake washing cycles. Clothes don’t get clean, Hours or even days to get one half drum load done. Misery. Does LG even have a quality assurance department? Freaking horrific. I am requesting a full refund. Please pick this thing up so I don’t have to send you a bill for my personal time, gas, and the removal of the horrible reviews I’m about to start leaving across the web. If no efforts are made before May 10, 2023, I will spend one hour per day sharing a copy of this review.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

We’re really grateful and appreciate you taking the time to share your rating with us. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Mar 1, 2022
Reviewer name: rob9876
5 out of 5 stars
5 out of 5 stars review

works very well so far

[This review was collected as part of a promotion.] I've had it a little over a month and it has been great so far. i got with LG help chat about changing the default settings so I wouldn't have to keep making the same choices every time I used it but they said that was not possible. Example is temp comes up at warm but I almost always use cold

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Feb 2, 2024
Reviewer name: Dennis41
2 out of 5 stars
2 out of 5 stars review

This washer sucks on normal wash cycles.

I've had my washer for three years and I always used the delicate cycle to wash my laundry. I decided to use the normal was cycle and I regret it. I used less than a small load of laundry soap and my black shirts has white residue left on them after the load was done. I don't use fabric softener either so I know how it wasn't that. How are clothes supposed to come out clean on normal cycle. I wash all my clothes in cold water and I might have to throw my clothes back in the washer to get the white residue off. I guess it's back washing laundry on the delicate cycle and beats the purpose of cutting down on water. My washer's model number is WT7305CW

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Care Team

Hey Dennis, we think you may be having some lint issues, and we'd like to address it and any other potential reasons for the white residue on your clothing. Try out this link: http://spr.ly/6422VHVDp. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. Let's get your clothes fresh and clean! ~TammyJo

Nov 7, 2023
Reviewer name: jmc22
1 out of 5 stars
1 out of 5 stars review

No spin only cycle

This washer is not user friendly and the online users manual is disappointing. It basically just mentions the different functions and does not go into detail about operating them. I researched online and still was unable to find information on spin cycle. The biggest disappointment with this washer is that there is NO SPIN ONLY option. I would not have purchased this washer had I known that. The other disappointment with this washer is that it doesn’t remove stains unless “water plus” is added, which defeats the point of buying a water saving washer. Plus, the “water plus” feature soaks the clothes. I do not need my clothes to be soaked, I just want to add water to the load.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Customer Care

We apologize for any confusion or disappointment caused by the lack of a spin-only cycle on the LG WT7000CW washer. We understand that this feature is important to you, and we apologize for any inconvenience it may have caused. Regarding the stain removal issue, while the "water plus" feature is designed to enhance stain removal, we understand your concern about the clothes being soaked. We appreciate your feedback and will make sure to pass it along to our product development team for future improvements. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.

Mar 31, 2022
Reviewer name: Evette11
5 out of 5 stars
5 out of 5 stars review

It's POWERFUL and helps us SAVE ON WATER!

[This review was collected as part of a promotion.] We love our new LG Washer. It automatically weighs the load AND distributes the contents evenly in the tub in order to minimize vibration and maximize the effectiveness of the wash & spin cycles. It's amazing!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jan 9, 2025
Reviewer name: Ced22
3 out of 5 stars
3 out of 5 stars review

Short of my expectations

[This review was collected as part of a promotion.] I chose this machine because the reviews, the price and the wireless technology feature. So far it operates fine. It's too early to tell how reliable it will be. I was disappointed because it would not allow me to connect through the app as advertised and indicated in the instructions.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hello, Ced! Thank you for sharing your experience with us regarding your LG washer model WT7000CW. We’re glad to hear the washer is operating fine, but we understand your disappointment with the inability to connect through the app as advertised. To help resolve this, please try the following troubleshooting steps: make sure that your Wi-Fi network is stable and the washer is within range of the router. Verify that the washer's software is up to date. If needed, reset the Wi-Fi connection through the control panel and attempt to reconnect the app. Double-check that the LG ThinQ app is updated to the latest version on your smartphone. If you're still having trouble, please send us a private message on Social Media @LGUSSupport, and our team will be happy to guide you through the connection process and explore further solutions. We appreciate your patience and are here to help! ^James

Aug 12, 2022
Reviewer name: Llsoren28
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this quite machine it is so nice and big to

Washes my clothes great. Very nice washer. Quite and it was a great price for me.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Sep 7, 2022
Reviewer name: Sherri 19
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the features

I bought this washer a month ago and love it so easy to operate and vary quiet when in use

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 17, 2022
Reviewer name: Brian SLC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this washer

It’s so easy to use, does the job right every time, and never has that washing machine odor!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 23, 2022
Reviewer name: joycasa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

delicate cycle

looks great but I wish I could regulate how much water goes in

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki