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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars230 ratings230 reviews
  1. 5 stars66% (152)
  2. 4 stars13% (30)
  3. 3 stars7% (16)
  4. 2 stars6% (14)
  5. 1 star8% (18)
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Showing 181-190 of 230 reviews
Jan 15, 2023
Desri Kern
2 out of 5 stars review

The worst washer I have ever owned.

There is not enough water. It takes your clothes and ties them into knots. My clothes do not come clean. I called the company. The lady said everybody freaks when they see the wtere levels. I said no I freak when the toothpaste that was in my pajama top is still there after its been washed and the body orders don’t leave. The clothes are not clean so she said put them on heavy duty and there will be more water. So I wash my clothes on heavy duty, which is a two hour cycle. So I also only put like 4 to 6 pieces of clothes and cause they’re still not enough water if I put more. So instead of saving water and energy I’m using so much more it took me two cycles of heavy duty to wash one tiny dog bed yesterday so that was four hours trying to get a dog bed clean.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

Thank you for taking the time to share your thoughts on your LG washer.We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, or you can reach us at our customer service line at (800) 243-0000, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Nov 12, 2024
murphyds
5 out of 5 stars review

Great price and great quality!

[This review was collected as part of a promotion.] We've had this LG washer for a month now, and wow, what a difference from our old Samsung washer. This one does everything we need it to, was very easy to use right after hooking it up, and it is quiet and efficient. We haven't owned LG appliances before but are glad we went with this washer. The price was very good compared to other washers with similar features/functions.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, there. Thanks for sharing your experience with the LG Washer (WT7000CW) model. It’s great to hear how well it’s been performing for your home — the quiet operation, easy setup, and efficient cycles are exactly what this model is designed to deliver. Love that it’s been such a strong upgrade from your previous washer. To keep it running smoothly, you can try using the Tub Clean cycle regularly to maintain optimal performance over time. For more guidance, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Juvy #LifesGood ❤️

Aug 1, 2023
Tennis Lady
2 out of 5 stars review

Not Like My First LG Washer

I had an LG for 11 years, The lid lock finally failed and the LG repairman couldn't fix it with new parts. So I began looking for a machine that could be delivered within a day. Hence the LG WT7000CW, It is noisy, takes a long time per load and the items washed don't smell fresh. I have had the machine four days and had about 8 loads of laundry to do since the first LG failed. As others have said, if you use "Normal" the water doesn't cover the load. So I use extra water - which is not recommended in southern California. I am sorry I rushed into this purchase.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your washer. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. Furthermore, if you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony

Mar 14, 2022
mwroberts729
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] We had our LG TRON front load washer and dryer for over 17 years, so when it was time to replace them (both still worked) we confidently chose another LG product. We like the top load washer so much more than the front load, simply because it's easier to load and unload. Super quiet. Time will tell, but I feel good about this one lasting another 17 plus years.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Jul 3, 2022
Susan I
3 out of 5 stars review

Not impressed

I have owned this Washer less than a year. Don’t get yourself too excited about the big drum and think you are going to get a lot done. This washer will throw a code if it is just the slightest bit off balance and refuse to spin. Blankets, towels, clothes, etc. made of different materials ..nope code. And you are left with a drum full of water logged items too soaked to put in the dryer or hang. It is beyond ridiculous that is refuses to spin no matter what you do to try and rebalance it. Never an issue with any of my older washers. Just a wimpy machine and the large drum is a waste of space.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jan 31, 2022
VKL2021
5 out of 5 stars review

Best Washer Ever!

[This review was collected as part of a promotion.] I bought this washer 3 months ago and I love it. It uses less water, energy and laundry products, so I’m saving money with every wash. I am also able to wash blankets effectively. And it looks beautiful! The glass top makes the look more clean and modern.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 7, 2021
CZ man
5 out of 5 stars review

It sings to you and works

Bought this to replace an old agitator washer. Hands down this is the best thing to happen to the house in years: The washer uses a lot less water yet cleans everything you toss into it. For sheets and bedding, use the bedding cycle. The spin cycle is fast and removes the water. To the point where I think the dryer is running for less time to dry stuff off. And yes it plays cute tunes when starting up and done. I like it.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Dec 2, 2022
picassopaiva
5 out of 5 stars review

Love at first wash

In my house, we have a new LG machine, It washes our clothes so clean and serene. We watch the clothes wash, it's such a thrill, They swirl and they twirl, they dance and they whirl. It's like watching Swan Lake, oh what a sight, We could watch it all day, it's such a delight. But the best part, my friends, is yet to be told, We can binge watch our washing, it's never old. The LG washing machine, it's really quite grand, Our clothes are so clean, it's like magic at hand. So if you need a new machine, give it a try, You won't be disappointed, I guarantee you'll sigh. In short, our LG washing machine is the best, We love it so much, it passes the test.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 18, 2022
EileenRD
5 out of 5 stars review

Quiet & features easy to use

[This review was collected as part of a promotion.] I purchased1/2022, at the height of global supply chain problems. It was delivered in 2 weeks and since then I've been pleased with this washer. It is quiet, has easy to use features and has a pleasant sound when cycle is done.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Mar 31, 2022
Evette11
5 out of 5 stars review

It's POWERFUL and helps us SAVE ON WATER!

[This review was collected as part of a promotion.] We love our new LG Washer. It automatically weighs the load AND distributes the contents evenly in the tub in order to minimize vibration and maximize the effectiveness of the wash & spin cycles. It's amazing!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248