We used this 24/7 for 27 days straight until our power came back. After Hurricane Laura devastated our area, there was no telling when thsy would be so we knew we had to be prepared! We stopped it only for oil changes or when we weren't home. It started on the 1st or 2nd pull every time. it ran 2 refrigerators, a 5000 BTU window unit, a washing machine, an Instant Pot, 2 lamps, 2 fans, and charged all of our phones no problem. Probability could have ran the whole house but the hurricane destroyed our power box so we couldn't try that. With what we did run, we ran thorough about 7 gallons of fuel a day, so it is extremely fuel efficient. I have no doubt this generator will last for years to come and will happily recommend it to everyone I know.

We ordered our unit online. It was in stock at our local store in Chattanooga so we went and picked it up same day. Set up was quick and easy with the instructions provided. I ran a short test to verify it will run my furnace and appliances. We are very pleased.

I previously had the 3600 watt version of this generator and was very pleased with its performance,but I needed more capacity at our altitude of 3000'. This higher capacity version is also a dual fuel model (gas and propane) which gives me another option for fuel storage. It is noisier than my last one but that's to be expected, particularly under load. This outage "only" lasted 20 hours, but the generator didn't skip a beat and used about 7 gallons of gas. The one downside has to do with the outlets. The 240v and 120v plugs can't be used at the same time. I would have preferred two 30A,120v outlets for my application.

The generator itself seems good based on the test run using both fuel sources. However, I was dismayed to pay full price for a unit that arrived damaged (frame is bent). I can live with it, but clearly this unit is so heavy that it is posing shipping problems, based on my review and others I read before purchasing. I’m sure the FedEx delivery guy literally cartwheeling the box up my driveway did not help the final arrival condition.

We loved the price and capability but it's much much louder than we expected based on the DB level listed. We tested it at 15 ft and it was about 87db instead of the listed 62db. Too loud for a polite use in an RV park but okay for around our property and if we boondock our RV.

Good while it lasted. Bought it 2 weeks before a hurricane (Ian). Turned on fine. Worked great lasted 2 days while I had no power. The morning before my electricity came back it would not turn on again. Seems like the fuel selector went bad.

I ordered four of these for Christmas presents. I had to return one of them because of hidden damage. I have ordered a replacement and received it. Upon opening the package we have again found damage. It seems that the factory final inspection prior to packaging and shipping is not doing a very good job. Again we are tasked with returning it. Then to problem of reordering and waiting for another delivery.

I ordered this generator to take to family in Louisiana after Hurricane Ida. The generator was delivered to me in a horrific condition. I’ll let the attached pictures speak for themselves. Westinghouse customer service is horrible. I’ve been waiting on a response from them for over a week. I just called again yesterday and a third part service is answering and just taking messages. Do not buy any Westinghouse product if you’re looking for good customer service. I know they have slot of positive reviews on the website but that’s because they give you a free generator cover if you complete a review with omg the first 30 days of purchase. What really goes wrong within the first 30 days unless you receive a beat up unit like I did which you can see by the pictures I’m posting.

Frame was poorly made , the nuts welded to the frame to attach the feet were crooked, so you couldn’t put the bolts in without stripping or breaking them off.

Came with design flaw. Handle hits air filter house and damaged it. Initial call to report went well. It’s been 2 weeks and no follow up from company yet.