Dear Valued Customer, thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are satisfied with your Dyson Outsize Extra vacuum and its performance. At Dyson, we are dedicated to creating top-quality products and delivering outstanding service to our customers. Your valuable input helps us enhance both our products and customer experience. We would love to learn more about your experience and any suggestions you may have for improving our services in the future. Please feel free to contact us at askdysonus@dyson.com with any additional questions or concerns you might have. We are always here to help and ensure your complete satisfaction. Wishing you good health and happiness. Sincerely, Dyson Support Team

We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you and to allow us to learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.

Hello, thank you for providing a review. We apologize for the inconvenience as you have experienced an issue with the cleaner head. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Rest assured; we are committed to assisting you and we will resolve your issue as quickly as possible. We assure you that you will not face any such issues with the new part. However, we would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

Hi, thank you so much for sharing your experience with us, we value your time and effort. We're sorry to learn that you are not able to maneuver the vacuum comfortably, the cleaner head of the vacuum is designed exceptionally wider for extra coverage and deep carpet cleaning. We would appreciate the opportunity to share valuable feedback with our team. We would also like you to check out our lightweight intelligent vacuums amazing features on our website. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.