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Customer reviews for Dyson Outsize Extra Cordless Stick Vacuum for
Dyson Outsize Extra Cordless Stick Vacuum
4.5 out of 5 stars
stars199 ratings172 reviews
  1. 5 stars73% (145)
  2. 4 stars14% (27)
  3. 3 stars6% (11)
  4. 2 stars2% (4)
  5. 1 star6% (12)

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Showing 61-70 of 172 reviews
Jul 13, 2024
Andy
5 out of 5 stars review

Verified Purchase

Very powerful

This vacuum out performs all others. I found that I even have to power it down when vacuuming area rugs as it suck them up. With 2 cats there is a lot of hair and this vacuum is up for the challenge.

Review from Dyson
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Nov 13, 2024
FES-Chicago
5 out of 5 stars review

Verified Purchase

Wonderful features - Great Investment

I bought the Dyson 3 weeks ago. Out of the box it was a dream to use. From carpet to hardwood floor it did a dandy cleaning job. Absolutely no regrets on this purchase.

Review from Dyson
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Aug 9, 2024
Tonearm
4 out of 5 stars review

Verified Purchase

Overall great suction but also very heavy.

Great suction, but very heavy. Mounting screws and anchors terrible. It will fall off wall if I don’t remount with new and heavy duty anchors. Great bin size; easy to clean.

Review from Dyson
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Jun 4, 2024
Swift0224
5 out of 5 stars review

Verified Purchase

Excellent power

I bought this 3 weeks ago and absolutely love it power is unmatched great on all floor surfaces does really well with my dog hair like really good for the amount of hair, my two German shepherds leave on my floors lol

Review from Dyson
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Nov 29, 2024
KnowOne
1 out of 5 stars review

Only one battery! False claims!

I ordered the Dyson Outsize Extra and only received one battery when the Sam's Club advertisement and Dyson's website both state that there are two batteries included! This is the email I wrote to Dyson: Dear Dyson, I recently purchased a Dyson Outsize Extra from my local retailer. However, I did not receive the second battery that is advertised to be included with the product. Your website and promotional materials state that the Dyson Outsize Extra comes with two swappable batteries, offering up to 120 minutes of runtime. I would appreciate it if you could clarify this discrepancy and provide a solution. Thank you for your prompt attention to this matter. And here is Dyson's reply: Hi there, We are sorry to hear that you are facing issues with the missing of your order. We truly understand how you must be feeling. Please be informed that if you had purchased the machine directly from us, we would have surely helped you with the complimentary parts. The retailer you have purchased your machine from may not have this offer. However, if you think the offer was available at that retailer, we request you to contact the retailer for the best resolution. Kind regards, Tilak - Voice of the Customer Specialist What does that even mean - "the missing of your order". Dyson is laying the blame for this on Sam's Club! This is very disappointing. Sam's Club - change your advertisement that still says two swappable batteries.

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Nov 26, 2024
hm
1 out of 5 stars review

False Advertising (only 1 battery)

I am extremely disappointed in the false advertising for this product. I purchased this because the specs list 120 minutes of run time with 2 swappable lithium-ion batteries however after opening the package there is only 1 battery that is included. I'm surprised a company like Dyson would allow this type of false advertising. The 2 batteries are the only reason I purchased this so I will be returning.

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reply from Dyson Team

Hello, <br />thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Stick Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS&#64;dyson.com and in the Subject Line, please include: &#34;Dyson Review&#34; so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. <br />Best Wishes, <br />Dyson Customer Support.

Jan 2, 2025
jagsurf
5 out of 5 stars review

Verified Purchase

great product!

works excellent and quiet

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Jun 15, 2024
Upset
1 out of 5 stars review

Verified Purchase

Broken

The machine came and it did not work. I had to send it back over 2 weeks ago and have not received the replacement to date.

Review from Dyson
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reply from Ridhu Sharma

Hi, Thank you for your review. We do apologize for any sort of inconvenience. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. Please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Thank you for your time and patience. Best wishes, Dyson Customer Support

Apr 12, 2024
Marsha 72
4 out of 5 stars review

Verified Purchase

Cat liter pick up

Good vacuum but doesn’t pick up cat liter well on wood floors. Like the holding tank is larger. It seems to be a heavier vacuum

Review from Dyson
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Jan 11, 2024
Jah!
5 out of 5 stars review

Verified Purchase

I purchased this for myself before Christmas. I absolutely love. It is so lightweight you can take it anywhere.

Review from Dyson
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