Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.5 out of 5 stars
stars528 ratings528 reviews
  1. 5 stars78% (410)
  2. 4 stars10% (53)
  3. 3 stars4% (19)
  4. 2 stars2% (8)
  5. 1 star7% (38)
Write a review

Customer photos

  • +302 images
Sort by |
Showing 81-90 of 528 reviews
Jan 13, 2026
Roma
5 out of 5 stars review

No more musty laundry

[This review was collected as part of a promotion.] I was always the mum washing the laundry at least 3 times because I forgot to move it to the dryer in time. This has made my life so much easier. The best part is the AI Opti Wash Cycle learns and improves with time. I can load a big load at once as well. Bonus points for the large capacity detergent and softener dispenser. No more measuring out detergent for each load. If you are a busy household this is an amazing investment!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 19, 2026
Mare
4 out of 5 stars review

Replacement parts?

I purchased WD53DBA900HBA1 in December and want to order a second front-filter kit. I have two 'adult' boys living with me and anticipate a filter problem in the near future. I want to have a second filter on hand so they can just swap it out instead of having them 'clean' it.The filter is 3 parts: the frame and the two mesh parts that fit together. I am being fastidious about keeping the lint filter clean and the slot clean and dry. I am doing this because cleaning the entire unit every few months seems like a major job (removing the entire cover. Please let me know how I can order a second fillter.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 20, 2026
Solepsizm
4 out of 5 stars review

The Combo is the future, but be careful with the..

Let's get straight to the point: The "Combo" concept is the best thing to arrive in the US from Europe (even if we invented it). The convenience is unmatched—you load dirty clothes before work, and come home to clean, dry clothes. No more transferring wet laundry or dealing with mildew smells because you forgot to switch loads. It also saves space, or lets you install two units to double your capacity. The "Ventless" Reality (Heat Pump): This model is ventless (120V plug, no exhaust duct needed). The Good: Easy install anywhere with water/drain. The lower temperature is much gentler on fabrics. The Bad: The cycle time. It takes forever. Civilizations will rise and fall before a full wash/dry cycle finishes. Also, if you stuff it full, clothes come out quite wrinkled. My Advice: If you have a laundry vent, get a vented version. It's faster and more familiar. Only stick with this Heat Pump version if you absolutely cannot vent outside. The Machine Itself: Features: It's a solid "A" for engineering. The screen is basically a full Android tablet—you can even watch YouTube on it. Auto-Dispense: Huge plus. You fill the tank once and forget it. No measuring cups for every load. The Flaw (The Filter): While the machine gets an A, the filter engineer gets a D-. To clean it, you have to disassemble it like a Lego set, then scrape the lint out with your fingernails, which makes a mess. It's a baffling design choice in an otherwise premium machine. Verdict: An excellent combo solution. If you have the option for vented, take it. The filter is a pain, but the convenience of "load and go" outweighs the negatives.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jan 20, 2026
Elox
1 out of 5 stars review

Worst maintenance todo…

Great at washing everything. Worst thing is cleaning this SD card lint filter that does not stand on its own and can not be plced anywhere in a bespoke mannr. And then…The drain is hidden behind the cartridge of soaps and the hose barely reaches the end of the unhinged door. And then It is not at an incline where just any bottle can recieve the run off water. Ifs just nightmare and not worth the money to commit to this maintenance. Im so upset I came to this website lookin c accesories that would help the cleaning process. Not even writing this review is easy, look at the darn typos that generated idk what these letters are jumping.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hi Elox, We understand you're disappointed with not having the best experience with your laundry combo. Let us help. Here is a link to the user manual; kindly go to pages 62-77 for a guide on how to maintain your laundry combo. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151885345) to help our team pull up your information when you message us. Thank you. -Ricardo

Feb 12, 2026
Darrell K
1 out of 5 stars review

Terrible product

Absolute worst. Will not meet any times specified. Constantly have to clean bottom filter. Condenser more than difficult to clean without specialized brushes or vacuum attachment. Fastest washing time on super speed was 1 hour 18 minutes wash only then a typical drying tim of 2 hours. Half of the time I have to add a cycle of 30 to 45 minutes timed dry to finish drying. Auto detergent works occasionally. Bedding is a 6 hour 30 minute cycle. Terrible product. Will replace as soon as possible and set this machine by the road for free, with sign stating works with aggrevation. Samsung should pay me back.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung Care

Hello there, We understand how frustrating it can be when a washer-dryer doesn’t finish cycles in the expected time, requires frequent filter cleaning, and still leaves loads damp. We’re here and willing to help. Please review the guidance below in the user manual to troubleshoot the issues you’re experiencing: For situations where the unit stops during operation: Refer to Stops (page 80) in the user manual. User Manual https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf For issues with the washer spinning poorly: Samsung washing machine spins poorly http://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152079540), so our team can pull up your information. Thank you! ^Joshua

Jan 18, 2026
MTnest
5 out of 5 stars review

Best laundry machine ever.

We have had our machine for 18 months and its been 100% reliable. Its very efficient, sometimes less than 1 kwh for a load. Throw your clothes in, press play and 2 to 3 hours later put away your clothes. It takes as big a load as we will ever put in it. A sleeping bag is no problem. Clothes cone out softer than a regular drier and I really think it will extend the life of our clothes and reduce the amount of fibers going down the drain. Thats based on the greatly reduced amount of lint we have to clean. We are an empty nest couple so I can speak to how it would work for a household of 3 or more. My feeling is that if you adapt your laundry habits to a combo it will be just fine. Lots of cycles. Bedding takes a long time. We learned to wash sheets on permanent press which cuts the time in half. Also we wash towels on normal AI setting vs towel setting. The towels still come out soft and clean in much less time. The tanks for detergent and softener are great. Saves measuring and mess. The machine tells you when to refill and a full tank is good for many loads. For us its good for at least a couple of months. Very happy with it.

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
Mar 24, 2026
dexterdexter
5 out of 5 stars review

It's amazing!

[This review was collected as part of a promotion.] here is my review of the Bespoke AI Laundry Combo AI Home 7" LCD Display AI OptiWashâ„¢ and Dry 5.3 cu. ft. It's awesome!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 25, 2026
TereD
5 out of 5 stars review

Great laundry machine!

[This review was collected as part of a promotion.] Doing laundry is such a breeze now with this laundry center! The different cycles to choose from are great and being able to adjust settings as needed is fantastic.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 25, 2026
Gigi
5 out of 5 stars review

Love the text updates on progress of the wash/dry!

[This review was collected as part of a promotion.] The combo washer/dryer is a great product! Easy to set up with phone for status; keeps you updated on progress of load; and makes suggestions for improved efficiency and cleaning!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Sep 22, 2025
Yvonne
1 out of 5 stars review

Regret Purchasing

I have given this W/D several months to use and get to know its pros and cons. At this point, it's mostly cons. The only positive is the space-saving aspect. Everything else is terrible. It takes several hours to do one load of laundry, the lint trap is a pain to clean, and the emergency water drain is THE WORST DESIGN FLAW IN HISTORY. I just spent the last hour mopping up the flood that cleaning it resulted in. I sincerely regret this purchase.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

We understand the importance of a working washer-dryer combo set in your home, Yvonne. Let's help you out. Please refer to the resources to rectify your concerns with your washer-dryer combo set. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ To help you maintain your unit's lint filter and emergency drain, refer to pages 73-76 of the user manual under "Heat exchanger," and pages 65-66 under "Emergency drain": https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150812337, to help our team locate your information when you message us. Have a great day. -John