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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,384 ratings1,384 reviews
  1. 5 stars79% (1,092)
  2. 4 stars12% (171)
  3. 3 stars4% (52)
  4. 2 stars1% (17)
  5. 1 star4% (52)

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Showing 1-10 of 1,384 reviews
May 23, 2026
Reviewer name: JenG
5 out of 5 stars
5 out of 5 stars review

My extra helper!

I didn’t buy mine from Sam’s Club. Bought it from Lowe’s. We have had it 2 years and LOVE it. It washes %26 dries most loads in 3 hours, which is only a little longer than it would take with the traditional washer %26 dryer setup IF you moved the clothes immediately upon washing completion. You add us in the mix and we continuously failed at moving clothes over it takes so much longer. Towels might take another 30 min to dry. Cleaning the lint filter EVERY time is not optional. We kept our dryer just in case we wanted to do faster overlapping loads, but we have only needed to do that once since we bought it. I absolutely would buy again!

Helpful?5E8LGGNIHDHC13594219069
Jul 23, 2026
Reviewer name: Pamela
5 out of 5 stars
5 out of 5 stars review

Love the features!

Best decision to get this product! I'm free from having to be home to transfer from washer to dryer. I'm no longer taking certain garments out to hang dry because the heat pump type of drying is much easier on your clothes. Love the app too…easy to use etc.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 9, 2026
Reviewer name: GleB
5 out of 5 stars
5 out of 5 stars review

Smartest option

[This review was collected as part of a promotion.] Overall: 8.5/10 — a very good all-in-one, especially if you want convenience and don't have a dryer vent. What I like: One machine does everything — no moving wet clothes from washer to dryer. 5.3 cu. ft. capacity is large enough for substantial family-size loads. Ventless heat-pump drying means you don't need a traditional dryer vent. Samsung advertises a 98-minute wash-and-dry Super Speed cycle. It's relatively quiet, and many owners report good washing and drying performance. SmartThings connectivity and notifications are genuinely useful. Would I buy it? Yes, if your priority is convenience and space. Being able to put clothes in, press Start, and come back to clean, dry clothes without transferring anything is a huge advantage. If you have room for separate washer + dryer, though, I'd still favor separate machines for maximum drying speed and potentially easier repairs. If you specifically want an all-in-one, this Samsung is one of the better options I'd consider.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 30, 2026
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Love It!!

[This review was collected as part of a promotion.] This washer and dryer is an awesome device that made my life easier. I hate doing laundry but this thing does it all because folding your clothes. While it won't fold your clothes, it does have internet, YouTube and Spotify built in. The features are endless. And I love my new washer and dryer combo.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 23, 2026
Reviewer name: Pamm
5 out of 5 stars
5 out of 5 stars review

Heavily efficient

[This review was collected as part of a promotion.] Recently moved to live alone and I decided to try out a combo laundry machine for the limited space I had and less laundry to clean but the machine itself is a lot more spacious! My recently bought curtains and towel sets fit easily and wash/dried effortlessly. It does not require a vent but I check on the machine and its humidity/warmth often out of speculation but there is not trapped condensation or overheating in the area! Said towels and curtains came out kind and dry but no extreme static, for any clothing I've washed either. I also enjoy the large compartments for detergent, bleach and softener that you fill up and lasts you quite a few cycles before a refill is needed. Vibration and noise are very minimal. I tend to run my laundry at night or during a nap and the only thing I really hear is the chime at the end of the cycles. No complaints from my condo neighbors either :)

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 1, 2026
Reviewer name: Alice
5 out of 5 stars
5 out of 5 stars review

Fell in love at first sight

[This review was collected as part of a promotion.] Love the fact this washes and drys just same amount of time it would in separate machines but I don’t have to go change it over. It is able hold 3 big comforters at once and clean and wash them really well. My favorite part is the soap and fabric softener dispensers at the bottom of the machine just fill it and leave it and the machine will tell you when you need to refill them. I’ve had no wrinkles and it gets most the pet hair off everything the vibration on bigger loads can be felt if you are a upstairs apartment so we had but something under the feet so it won’t bother down stairs people but all in all we love this and saving us on space and money

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Dec 19, 2025
Reviewer name: TxBH
4 out of 5 stars
4 out of 5 stars review

Good, space saving machine

[This review was collected as part of a promotion.] I've had the Bespoke All-in-one washer/dryer for about a year now, and it's a solid machine with a few quirks. First, get used to a bit longer wash/dry times than you may be used to. Even the "super speed" cycle takes a couple of hours. Also, clothes may seem slightly damp when you first remove them, but they will quickly dissipate any remaining moisture. Try to keep your loads on the smaller side to minimize this. You will also need to keep the lint collector clean, which is multi-piece unit that you have to take apart and use a small vacuum on. Last thing: be careful with using dryer sheets, they can make their way into the drain system and clog it. All that said, the machine has a sleek design, it gets clothes nicely clean, it saves space, and doesn't use a huge amount of energy.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 28, 2026
Reviewer name: strongarm23
2 out of 5 stars
2 out of 5 stars review

Dissatisfied

[This review was collected as part of a promotion.] As much as I love the idea of my machine and the simplicity of it. I have had a horrible experience. Clothes won't dry have to do tiny loads un order for them to not take 6+ hours. I constantly have to drain the water left over. I've had service done on my machine 3 times with the problem still not resolving.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi strongarm23, we appreciate you taking a moment to share your feedback about your laundry combo. We'd love to reconnect with you and work toward a resolution. Please feel free to reach out through any of the contact options below so we can review your service history and discuss available options: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152780508 ready when you contact us so we can assist you quickly. Thank you for being the best part of Samsung. Jeffrey Samsung Care

Aug 5, 2026
Reviewer name: Ariofthorns
1 out of 5 stars
1 out of 5 stars review

Horrible drying

[This review was collected as part of a promotion.] This does not dry my clothes regardless of the amount of clothing I put on it it always comes out wet I have to run at least two to three drying Cycles before I can get it close to being dry enough to wear sometimes

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hello Ariofthorns, We appreciate you taking the time to provide detailed feedback about your laundry routine and the results you're looking to achieve. For general guidance related to drying performance on Samsung Bespoke AI Laundry Combo models, please visit: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Rachel Samsung Care

Aug 15, 2024
Reviewer name: Atabay Kadiroglu
1 out of 5 stars
1 out of 5 stars review

Rattling noise when spinning

Delivered this week, removed the shipping bolts and leveled it on the ground but its making a rattling noise when spinning. Can someone help please?

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi Atabay Kadiroglu, We recognize your feelings regarding your washer-dryer combo making noises. We would love to help you. We recommend reviewing the resources listed below, which include steps to help you with the rattling sound your unit is making. The Samsung washing machine is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147447097) to help our team pull up your information when you message us. Thank you. -Kimberly