Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo forMember photos









+341 images
Saves time and effort
[This review was collected as part of a promotion.] Overall this combo machine has been a lifesaver for me! I always forgot to flip laundry and now it is not an issue. It holds large loads of laundry though I find small to medium seems to run better. It is super easy to work and use and the system is dummy proof. It takes up very little space leaving lots of room in the laundry room no matter the space you have. The only downfall I will say is the lint compartment. Lint can get stuck in the back left corner and there’s no way to get it out even with the vacuum sometimes it’s just stuck back there.
Love! Love! Love!
[This review was collected as part of a promotion.] I love everything about this appliance, from it being super efficient, to it's user-friendly interface. The capacity of this machine is absurd! I probably don't use the maximum load capacity. I would recommend this to anyone and everyone!
Excellent device
[This review was collected as part of a promotion.] I truly enjoy using the products Because I understand the UI is simplified And what is very good is that the smart things have integrate very well with screen reading technology like voiceover and other ATT devices for the blind visually impairedThis is truly amazing and I really think the iOS team and the smart things technology app developers
Ehhh
[This review was collected as part of a promotion.] Nice feature if you forget to place clothes in dryer. Terrible at removing hair from clothes. For large families , not ideal. Can’t handle large loads like the xl he washers. Full load takes 4 hours to wash and dry. The timer is not always correct on the dryer. Could say 15 minutes longer but in 5 minutes it shuts off and says it’s done.
Hi Shorty, We appreciate you taking the time to share how the unit is performing in your day‑to‑day use. I can see how factors like cycle time, load capacity, lint removal, and drying consistency can make a noticeable difference, especially for a busy household. This Samsung support guide outlines steps to improve performance and maintain efficiency by managing load size properly and performing routine maintenance, such as cleaning the lint filter, checking the vent, and inspecting the drum. https://www.samsung.com/us/support/answer/ANS10004802/ https://www.samsung.com/us/support/answer/ANS10001019/ If you’d like support reviewing your unit’s performance, we can take a closer look and provide guidance. Please reference 1152493053 so we can review the details with you and go over available options. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care
Bespoke all in one
[This review was collected as part of a promotion.] What to say.... This is an amazing product. A washer and dryer in 1 is truly a blessing it does loads of laundry extremely quick and efficiently. If you are thinking about buying one do it I promise you will not regret it.
Great features all around
[This review was collected as part of a promotion.] It's really fantastic and the capacity is much longer than I expected. The ventless option definitely takes a long time, but in a smaller space definitely worth the exchange. The touch Screen is super cool and sent to AI mode is the best. Now I can set my washer from my phone with SmartThings. It makes doing laundry breeze. Filling the auto dispenser is like filling your car. It’s fantastic not to have to think about it.
Verified Purchase
The "Fire and Forget" of laundry machines
I love it. This is the fire and forget of laundry machines. Because it washes and dries, and is chock full of features to complement that fact, it is a godsend for starting a load at night, and waking up in the morning to clean dy clothes, or before work, or, if you’re like me, you forget entirely. I think many people, myself included, worry about the "ventless" dryer, which uses a heat pump design to generate the heat. I live in Florida and have washed a variety of my linens to include work clothes, blankets, towels, and other things in various combinations, and I have yet to have a finished load have dampness leftover. I am not very conservative with my loads, either. I'll have the drum pretty full, and no issues personally. That said, a specific feature this model has probably helps a ton; at the end of drying, there is an option to automatically pop the door open, which likely lets out the last bits of humidity, so I can't say for certain what the results are with this feature off. For those wanting to add something or take something out between washing and drying, there's a setting that will pause the machine in between and allow opening the door. The ai features are nice as well. The machine adjusts its actual time based on readings it takes throughout the cycle, and it's nice and clear on a big digital screen. When used with smartthings app, it is easy to check on loads, get notified when done, and even change some settings from your phone. Plus, the machine is quiet. It's barely noticeable most of the time right in front of it. If it's running in a different room, it's pretty easy to forget it's running. Overall I love it, and for those hoping for a solution to forgotten loads getting musty and stinky overnight in the washer, I think this machine might be right for you.
Best Appliance Upgrade I've Made in Years
[This review was collected as part of a promotion.] I've been extremely impressed with the Samsung Bespoke AI Ventless Combo Washer/Dryer. The convenience of washing and drying clothes in one machine is a huge upgrade, especially for busy schedules. Being able to start a load and come back to completely dry clothes without transferring anything feels surprisingly life-changing. The ventless heat pump design is another major advantage. Installation is much easier since it runs on a standard outlet and doesn't require a traditional dryer vent. It also runs noticeably quieter and gentler on clothes compared to conventional dryers. The AI features actually feel useful instead of gimmicky. The machine automatically adjusts wash and dry settings based on the load, and the SmartThings integration makes it easy to monitor cycles remotely. The auto-dispense detergent system is also incredibly convenient and saves time every week. Capacity is excellent for a combo unit — it easily handles large family loads, bedding, and towels. Drying performance is much better than older combo machines, and clothes come out soft without overheating. What surprised me most is how modern and premium the unit feels. The touchscreen, design, and overall build quality make the laundry room feel high-end. Overall, this is one of the best all-in-one laundry machines available right now. Perfect for anyone wanting to save space, simplify laundry, and get smart-home convenience in one appliance.
Awesome Machine!
[This review was collected as part of a promotion.] This was a fantastic purchase! We got it for the ventless feature and it works great. The automatic change from wash to dry makes sure that my teenager doesn't leave wet clothes in the washer. The machine comes with plenty of cycle options and is very easy to use. We would definitely buy another, if we had the space. We like the “smart” features of this washer/dryer. It keeps us informed of when loads are completed without having to check or listen for the chime. Overall, I'm very happy with my purchase.
Dryer
[This review was collected as part of a promotion.] Dryer had an issues when we initially bought. Good thing it was under warranty. I expected more from this combo, but most of the time the dryer does not dry completely. Even after the heating element was replaced, every so often you'll have to unplug the equipment to reset it for it to dry. Then, you'll have to clean the hose filter which is too short to catch the water. So floor is always flooded with water. I would not purchase again.
Hi Mimi, It’s clear the unit has gone through regular use and service, and we know it’s important for main parts to keep working properly over time. To help maintain optimal performance, you may refer to the guide below, which provides helpful tips and best practices for your AI Bespoke Combo. This includes recommendations on proper filter care, load balancing, and drainage management to further enhance drying efficiency: Full guide: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519921) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care