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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,705 ratings1,705 reviews
  1. 5 stars78% (1,330)
  2. 4 stars13% (224)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (60)

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Showing 61-70 of 1,705 reviews
Jul 19, 2026
Reviewer name: KnIghthawk
4 out of 5 stars
4 out of 5 stars review

Best machine ever

[This review was collected as part of a promotion.] I've owned my machine for a few years now and enjoy the convenience of wash/dry. The multiple cycles for cleaning is phenomenal. Load capacity is large fits king size comforter with ease. Never had a problem with heating and drying. Very rarely hear any vibrations from the machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 25, 2026
Reviewer name: Ashk323
4 out of 5 stars
4 out of 5 stars review

Love this machine

[This review was collected as part of a promotion.] I love my machine. I purchased it after my tower dryer stopped working. I have a small laundry area and wanted to maximize the space. I was worried as it said drying took longer than the vented version. Overall it takes about 3-4 hours for a regular load of clothes. This is similar to what my old unit was. I also don’t have to worry about switching the load and having to rewash. I am able to fit my king size bedding into 1 load which is so convenient compared to 2-3 loads because it has more room. If there are still a few damp spots it’s easy to use the dryer only cycle and I love being able to stop it after washing if I want to put my clothes on the line.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 14, 2026
Reviewer name: Aaron
5 out of 5 stars
5 out of 5 stars review

Great Automation

[This review was collected as part of a promotion.] Love the machine so far. Very convenient to put a load in and forget until it’s done. Compared with other combo units it drys very well which was a concern when buying. Having a combo has also freed some space by not needing a second machine. The touch interface is nice with many options for pretty much any load type plus an AI auto detect.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 16, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Best Appliance

[This review was collected as part of a promotion.] I needed a washer/dryer on my first floor without requiring a vent pipe. This product fit my needs perfectly. Plus, it uses less space and runs on 120 amps so I don’t need the 240 amps outlet for drying.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 21, 2026
Reviewer name: Yesi
5 out of 5 stars
5 out of 5 stars review

La mejor compra y ahorro espacio.

[This review was collected as part of a promotion.] The washing machine has a large capacity, washes my sheets and carpets very well, has many wash cycles, the vibration is minimal, I turn it on and it washes and dries all in one, I go to sleep and the next day I have clean clothes.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 3, 2026
Reviewer name: CasaBonita
5 out of 5 stars
5 out of 5 stars review

Great Product! Bad reviews didn’t keep me away.

[This review was collected as part of a promotion.] I read quite a few negative reviews before buying my ventless washer and dryer combo but decided to give it a try. I’m very happy with my purchase. It’s been almost a year now and this unit has served me well. The capacity is great. The interface is easy to use. The vibration is controlled (make sure you have the unit installed and adjusted by a Samsung installer. I have mine on a pedestal and it stays solid). The cycles, especially the drying cycles take longer than you would expect, compared to a regular dryer. That’s not an issue for me as a single-person household. but if you are a family with kids, or in general requires to do more than 3 loads a day, this all in one ventless unit may not be the best choice for you. Other than that, I’m impressed with it and the Samsung support I received. The first one came dented, they promptly replaced it. Solid costumer support service. The app is great too, you get alerts when the clothes are ready, and you can even control it while running errands. Based on my experience, this is a great product. By the way, no smells. A lot of folks complained about the unit smelling bad after a while. Keep your door cracked open or open in between use and your unit will continue to smell fresh.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 14, 2026
Reviewer name: Melody B
5 out of 5 stars
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] The washer dryer combo is very convenient. If on a busy day I would let the machine do its job and it would notify my via my phone that the cycle is complete. I am very happy with the purchase considering it is ventless too. During the hot summer days the laundry room doesn’t get too hot in which I can say is very appreciative.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 1, 2026
Reviewer name: Pete
3 out of 5 stars
3 out of 5 stars review

Decent

[This review was collected as part of a promotion.] This all-in-one ventless combo is a decent, average appliance. The drum capacity is quite large, and the variety of cycles makes it easy to customize each load. It also runs smoothly with very little vibration during operation. However, the drying performance keeps it from being great. The ventless system takes longer to dry clothes than a standard dryer, and items often come out with noticeable wrinkles if not removed immediately. It is a good space-saving option, but the overall performance is just okay.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Pete, Thank you for letting us know that you like the overall performance of your combo unit and where we can help enhance the operation. We've included the guides below with tips that can help reduce wrinkling and improve drying performance. Wrinkles: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Drying Performance: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long We're happy to help and thank you for choosing Samsung. Geraldine Samsung Care

Jul 11, 2026
Reviewer name: Kitty
5 out of 5 stars
5 out of 5 stars review

It’s so quiet! I forget it is going

[This review was collected as part of a promotion.] I’ve been incredibly impressed with this all-in-one washer and dryer combo. It’s quiet, cleans clothes thoroughly, dries them completely, and I love not having to transfer laundry. The SmartThings notifications and Alexa announcements are incredibly convenient. The self-cleaning features are a huge bonus. Highly recommend this machine to anyone shopping.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Aug 5, 2026
Reviewer name: Momofteendaughter
1 out of 5 stars
1 out of 5 stars review

Heartbroken about this Disconnected device

[This review was collected as part of a promotion.] Not able to use despite repeated efforts- unsure about how to proceed. We moved into a new house and were very excited about using this convenient combo. However after 40 minutes, it shut off and our clothing has been stuck inside for 7 weeks and I’m not sure how to get them back or what will even be left when I do. I can’t reach anyone for support.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Momofteendaughter, We know how exciting it is to settle into a new home and start using your combo unit, and we'd like the opportunity to help and take a closer look at the challenges you've encountered. At your earliest convenience, please contact us through any of the channels listed below using the reference number (1152993041): 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Geraldine Samsung Care