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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,272 ratings1,272 reviews
  1. 5 stars79% (999)
  2. 4 stars13% (159)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (48)

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Showing 701-710 of 1,272 reviews
Mar 25, 2026
TereD
5 out of 5 stars
5 out of 5 stars review

Great laundry machine!

[This review was collected as part of a promotion.] Doing laundry is such a breeze now with this laundry center! The different cycles to choose from are great and being able to adjust settings as needed is fantastic.

Review from Samsung US
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Mar 24, 2026
dexterdexter
5 out of 5 stars
5 out of 5 stars review

It's amazing!

[This review was collected as part of a promotion.] here is my review of the Bespoke AI Laundry Combo AI Home 7" LCD Display AI OptiWash™ and Dry 5.3 cu. ft. It's awesome!

Review from Samsung US
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Mar 20, 2025
Lee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The "Fire and Forget" of laundry machines

I love it. This is the fire and forget of laundry machines. Because it washes and dries, and is chock full of features to complement that fact, it is a godsend for starting a load at night, and waking up in the morning to clean dy clothes, or before work, or, if you’re like me, you forget entirely. I think many people, myself included, worry about the "ventless" dryer, which uses a heat pump design to generate the heat. I live in Florida and have washed a variety of my linens to include work clothes, blankets, towels, and other things in various combinations, and I have yet to have a finished load have dampness leftover. I am not very conservative with my loads, either. I'll have the drum pretty full, and no issues personally. That said, a specific feature this model has probably helps a ton; at the end of drying, there is an option to automatically pop the door open, which likely lets out the last bits of humidity, so I can't say for certain what the results are with this feature off. For those wanting to add something or take something out between washing and drying, there's a setting that will pause the machine in between and allow opening the door. The ai features are nice as well. The machine adjusts its actual time based on readings it takes throughout the cycle, and it's nice and clear on a big digital screen. When used with smartthings app, it is easy to check on loads, get notified when done, and even change some settings from your phone. Plus, the machine is quiet. It's barely noticeable most of the time right in front of it. If it's running in a different room, it's pretty easy to forget it's running. Overall I love it, and for those hoping for a solution to forgotten loads getting musty and stinky overnight in the washer, I think this machine might be right for you.

Review from walmart.com
Helpful?5E8LGGNIHDHC13594219069
Nov 24, 2025
UdayaRaj
5 out of 5 stars
5 out of 5 stars review

Samsung Washer Dryer Review

I bought this few months back and happy with the performance so far. Liked the feature about it like no vent required, no need to change between washer and dyer and it makes the job so easier. Still need to figure out the setting for 98 minutes wash and dry, but satisfied overall.

Review from Samsung Canada
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Oct 3, 2025
Louieforlaughs
1 out of 5 stars
1 out of 5 stars review

Lovely idea but not worth it

DONT DO IT. Please save your back, knees and time, don't do it. You will require extra tools, needle nose pliers, a kneeling pad, flat sponge, two towels and buckets. Some times you will need a baking sheet. I feel I've finally mastered the prep time, at least 5 minutes to empty filters for a successful run. It takes up to 5 hours some loads, I've never had a load less than four and I attempted an incredibly small load. Do not do it to yourself, you're mean aunt maybe,

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
reply from Customer Service

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Sep 22, 2025
Yvonne
1 out of 5 stars
1 out of 5 stars review

Regret Purchasing

I have given this W/D several months to use and get to know its pros and cons. At this point, it's mostly cons. The only positive is the space-saving aspect. Everything else is terrible. It takes several hours to do one load of laundry, the lint trap is a pain to clean, and the emergency water drain is THE WORST DESIGN FLAW IN HISTORY. I just spent the last hour mopping up the flood that cleaning it resulted in. I sincerely regret this purchase.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

We understand the importance of a working washer-dryer combo set in your home, Yvonne. Let's help you out. Please refer to the resources to rectify your concerns with your washer-dryer combo set. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ To help you maintain your unit's lint filter and emergency drain, refer to pages 73-76 of the user manual under "Heat exchanger," and pages 65-66 under "Emergency drain": https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150812337, to help our team locate your information when you message us. Have a great day. -John

Nov 24, 2025
Washer Queen
5 out of 5 stars
5 out of 5 stars review

Highly recommend!

I’m surprisingly very pleased with the performance of my washer dryer combo. The auto dispenser is amazing to have, lots of different cycles including bedding, which for me is a must have! The capacity is great and I have noticed my power bill has dropped since the switch of two appliances to one!

Review from Samsung Canada
Helpful?5E8LGGNIHDHC13594219069
Oct 22, 2025
Hlfnolike
1 out of 5 stars
1 out of 5 stars review

Terrible. Biggest mistake in laundry care!

This making is awful! It is constantly erroring out and we can only use one cycle. We do EVERYTHING the machine tells us to do. Clean the filter, clean the washer, clean the dryer. The heat exchanger seems to always be an issue. Water where the lint holder is? We've drained it had service come out and just keep getting errors and smelly, wet clothes. Ready to get rid of it after only having it a year.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi, We appreciate you taking the time to share your experience with your washer and dryer combo. We understand how inconvenient it can be to encounter repeated error messages and inconsistent drying results, and we’d like to help ensure your unit performs properly. For troubleshooting issues regarding the ones you’ve mentioned, please follow the steps found in the user manual as outlined below: For laundry that has odors after a cycle, please follow the steps on page 82 under “Has odors.” For laundry that is still wet after a cycle, you may follow the steps found on page 82, “Items are not dried.” For error codes, you may check pages 84-85 for the troubleshooting guide. Please follow the steps for the error code shown on your unit’s display. User manual https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151113314) to help our team pull up your information. Thank you. ^Camille

Oct 26, 2025
Whateverkindofname
4 out of 5 stars
4 out of 5 stars review

Great but not perfect.....

While I think this is a decent and first of it's kind, then this is great. I like that I don't have to exchange laundry. Design flaws? Absolutely. The drain filter is too low, and you have to wait a long time for the water to release. If you happen to leave it alone with a small bowl, then you may let it spill. I also tried to use the internal support troubleshoot, and it didn't help when I had a clogged drain filter. At least I did figure it out. I like that it's small for tighter, cramped places. I wish it would also start cycles using the Smart Use, though. I could never seem to get that figured out. Also, why have "Bubble Soak" in the system, when it can't be used? I really wish that was available!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jul 19, 2026
Alexandria
4 out of 5 stars
4 out of 5 stars review

Overall Okay

Dry times aren't accurate. Clothes are left with a lot of lint on them at times.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069