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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,710 ratings1,710 reviews
  1. 5 stars78% (1,332)
  2. 4 stars13% (225)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (62)

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Showing 691-700 of 1,710 reviews
May 15, 2026
Reviewer name: Dotolee
3 out of 5 stars
3 out of 5 stars review

Great Performance, but Vent Cleaning Is a Major Is

[This review was collected as part of a promotion.] The Samsung AI Combo washer and dryer works great overall, but cleaning the dryer vent is almost impossible. If the vent isn't cleaned regularly, the drying time increases dramatically. I've had loads take more than 5–6 hours to dry completely.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hello Dotolee, We can see why consistent and efficient drying performance is an important part of feeling confident in your laundry routine. Extended drying times are often linked to airflow restrictions, and keeping airflow paths clear plays a key role in maintaining steady performance in a combo unit like this. This guide covers steps for improving drying performance. https://www.samsung.com/us/support/troubleshoot/TSG10006774/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo. Please keep this reference number for your records: 1152507329. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 15, 2026
Reviewer name: MGFrank83
5 out of 5 stars
5 out of 5 stars review

Great machine!

[This review was collected as part of a promotion.] Love this machine. The connection to smart things. Seemless transition from washing to drying is awesome. Great machine! Highly recommend. Touch screen interface with a setting for any type of load. The size makes it easy to fit into any space you can imagine. Capacity for any size load small or large. Does not consume too much power on a standard 20amp plug.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 24, 2026
Reviewer name: Happyshopper1
5 out of 5 stars
5 out of 5 stars review

No rerunning loads of laundry

[This review was collected as part of a promotion.] This is the best purchase ever! Set and forget the laundry, leave for the day. It's done and dry when I get home! The automatic dispensing of detergent and softener make it even easier! Huge capacity for multiple days worth of laundry

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 5, 2026
Reviewer name: Thomas
1 out of 5 stars
1 out of 5 stars review

Great when it works

I've had this machine for about a year and a half now. It only worked for about 10 months. It broke before the warranty was over, and they sent some service techs to look at it. They came out almost 5 times and haven't been able to fix it, and now I've been told that the warranty period is over, so I can either pay for a new washer or keep paying the service techs to come out and try to fix it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Thomas, Recognizing the convenience your Samsung washer/dryer combo is designed to offer, we understand how important it is to have reliable performance and how frustrating it can feel when repeated service visits don’t lead to a lasting resolution. Since your concern involves prior service attempts and warranty-related outcomes, we recommend reaching out to the retailer for further assistance, as they may help review available options or provide additional support toward a resolution. Please keep this reference number for your records: 1152591808. If you would like Samsung to further review your case, please feel free to contact us using the details below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

May 15, 2026
Reviewer name: Chad
5 out of 5 stars
5 out of 5 stars review

Very efficient all in on.

[This review was collected as part of a promotion.] Working great no issues. Good, very power efficient. The bad, if left in eco modes, it takes hours to do a load. For our use, it works great as we load in up yhe night before, then it's done in the morning, then we load in morning, it's done when we get home.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 24, 2026
Reviewer name: HappyWife
5 out of 5 stars
5 out of 5 stars review

ABSOLUTELY LOVE THIS MACHINE!

[This review was collected as part of a promotion.] This machine is perfect for our small laundry room! We purchased a pedestal to give it a little more height because my husband and I have bad backs, no more bending over to load and unload. It is big enough to fit a king sized comforter. I love the fact that it is self cleaning. The preset and customizable settings are great also.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 26, 2026
Reviewer name: Penny
4 out of 5 stars
4 out of 5 stars review

Happy with my purchase

[This review was collected as part of a promotion.] The best thing about this machine is that it washes and dries in one machine. I would always wash a load and forget to put it in the dryer. So problem solved. So far the only problem I've had is that when it's in the drying cycle the clothes get tangled and come out wrinkled. I haven't been able to find a way to have a heated dry cycle to get the wrinkles out, it only allows for an air dry cycle. That doesn't get the wrinkles out. Other than that I am pretty happy with the machine. The drum has a huge capacity so comforters fit in easy. I like that it self cleans itself too.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 13, 2026
Reviewer name: Bartman
2 out of 5 stars
2 out of 5 stars review

Great at first, drying degrades slowly over time

[This review was collected as part of a promotion.] The Samsung bespoke ventless washer dryer is great at first and we really enjoyed it and did an absolute ton of laundry It's a huge time saver to just be able to put the wash in and then have it run through the drying cycle and pop the door open so it makes it much more efficient to do a lot of laundry quickly The challenges we've had with the unit overtime is that It starts to clog up a bit with softener and detergent and the drying cycle doesn't work as well in our case it's gotten progressively worse, ironically just outside of warranty So that now we're struggling to get the unit to functionally dry and it's just over a year old From a capacity standpoint it's been great and we've been able to put lots of laundry into it we've had no issues with the connectivity to the network or being able to monitor remotely the interface itself has been fine for us And in general we really like the way the unit looks and works

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Bartman, It’s great to know how much you’ve been enjoying the convenience and capacity of your Bespoke all-in-one, and we recognize the changes you’ve noticed in drying performance over time. To help prevent detergent residue buildup, we recommend cleaning the dispensers and their components once or twice a month. You can refer to pages 68–72 of the user manual for guidance. For concerns about items not drying, please see page 83. User manual: https://downloadcenter.samsung.com/content/UM/202603/20260330130755382/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_CFR_MES_260205.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152497343) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Apr 1, 2026
Reviewer name: TVstheman
5 out of 5 stars
5 out of 5 stars review

Super efficient compact washer dryer

[This review was collected as part of a promotion.] Super large 5.3 capacity washer and dryer allows me to get all my clothes done in one load. I stay connected with the SmartThings app so I always know when my cycle is finished. The touch screen is very easy to use and very efficient.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 14, 2026
Reviewer name: Marab
5 out of 5 stars
5 out of 5 stars review

7 months later and still super happy with it.

I purchased mine on August 7, 2024 and so far absolutely love it. I wish I had ordered the pedestal at the same time because the door sits very low without a pedestal and it is incredibly deep. There always seems to be a sock or towel at the back that i cant reach and i have to get down on the floor and practically crawl in to get to the back and get it. I do love everything else about it and recommend it to everyone.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069