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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,710 ratings1,710 reviews
  1. 5 stars78% (1,332)
  2. 4 stars13% (225)
  3. 3 stars4% (71)
  4. 2 stars1% (20)
  5. 1 star4% (62)

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Showing 681-690 of 1,710 reviews
Jun 2, 2026
Reviewer name: Lena
1 out of 5 stars
1 out of 5 stars review

A mold machine.save your money protect your health

An absolute waste of my money.After about 8 months all my clothes started to smell like mold.nothing helped.we did everything by the book to upkeep it. Samsung came and told us that hose installation was wrong, It was not.we learned down the road that the machine is not taking the water completely out and it takes time to become full of mold, since it doesnt happen overnight. By the time we realized its a problem- the warranty ran out .once you separate the cycle and do the wash only, then start the drying - there is a sound of large amounts of watter that is drained first.So if to use wash only- the water just sits there and rods.HORRIBLE .that should never be the case.very hard to reach and bad to clean the condesator. And no special tools for it to be cleaned. On many occasions at the highest setting of dry - still damp and if not taken out right away- the same horrible load of smelly clothes that need a full cycle of wash and dry again if not 2 just to make it smell decent...there is not enough of softener setting for the clothes to even make a difference in a scent. An absolute trash of a machine. It seems like all it can do is grow and imply molds that you get to wear on yourself to develop rash if i voyld put -100 stars i would

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Lena, We know how important a Bespoke AI All-in-One Ventless Combo is for your laundry routine, and we hear your experience with the washing and drying results, maintenance, as well as the service visit and warranty. It’s usually related to moisture or residue collecting inside the washer over time, especially if some water stays in certain parts of the unit. A deep cleaning cycle can help clear it out and freshen up the washer. You can check the third and fourth sections in the link below for tips on keeping your laundry fresh: https://www.samsung.com/us/support/troubleshoot/TSG10007246/ We’d like to connect with you directly to learn more about your warranty coverage and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152573835 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 27, 2026
Reviewer name: DDCPCS
5 out of 5 stars
5 out of 5 stars review

It's super easy to use

[This review was collected as part of a promotion.] This combo took a little getting used to but now I don't think I'd ever like to go back to the old way of doing things. I use the AI mode and it is so easy. My clothes get really clean. Great product.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 14, 2026
Reviewer name: Marab
5 out of 5 stars
5 out of 5 stars review

7 months later and still super happy with it.

I purchased mine on August 7, 2024 and so far absolutely love it. I wish I had ordered the pedestal at the same time because the door sits very low without a pedestal and it is incredibly deep. There always seems to be a sock or towel at the back that i cant reach and i have to get down on the floor and practically crawl in to get to the back and get it. I do love everything else about it and recommend it to everyone.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 15, 2026
Reviewer name: MGFrank83
5 out of 5 stars
5 out of 5 stars review

Great machine!

[This review was collected as part of a promotion.] Love this machine. The connection to smart things. Seemless transition from washing to drying is awesome. Great machine! Highly recommend. Touch screen interface with a setting for any type of load. The size makes it easy to fit into any space you can imagine. Capacity for any size load small or large. Does not consume too much power on a standard 20amp plug.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 20, 2026
Reviewer name: MikeMike
5 out of 5 stars
5 out of 5 stars review

Never going back

[This review was collected as part of a promotion.] I will never go back to a regular washer and dryer. Heavy machine which cuts down on the vibration. Take about 3 hours from start to finish. Save hugh on electricity bill. Was able to add shelving due to only needing one machine. Also it know exactly how much detergent to use. I'm sure it's so much else this machine does, but I haven't read the manual.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 26, 2026
Reviewer name: Penny
4 out of 5 stars
4 out of 5 stars review

Happy with my purchase

[This review was collected as part of a promotion.] The best thing about this machine is that it washes and dries in one machine. I would always wash a load and forget to put it in the dryer. So problem solved. So far the only problem I've had is that when it's in the drying cycle the clothes get tangled and come out wrinkled. I haven't been able to find a way to have a heated dry cycle to get the wrinkles out, it only allows for an air dry cycle. That doesn't get the wrinkles out. Other than that I am pretty happy with the machine. The drum has a huge capacity so comforters fit in easy. I like that it self cleans itself too.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Mar 25, 2026
Reviewer name: JennaDisagrees
5 out of 5 stars
5 out of 5 stars review

I love this machine

[This review was collected as part of a promotion.] I love this washing machine. I have two sons and a dirty husband and it keeps up with our household like having two separate machines It always washes the clothes and dries them and I never have any issues.

Review from Samsung US
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May 11, 2026
Reviewer name: Billma
5 out of 5 stars
5 out of 5 stars review

All in One is the One to Have

[This review was collected as part of a promotion.] This is the first All in one Washer dryer that I have ever owned. It has impressed me to no end. I love the fact that I can communicate with it through smart things . It allows me to check up on We're in the cycle it is. The AI interface Does a great job at analyzing the washing conditions . When using the AI The time it takes to wash your clothes is extended But with the knowledge that I am saving energy in helping the environment makes it worth it

Review from Samsung US
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May 20, 2026
Reviewer name: Kram
4 out of 5 stars
4 out of 5 stars review

Great space saving washer/dryer in one unit.

[This review was collected as part of a promotion.] Going on two years and like the washer/dryer. The filter is easy to remove and clean, but the filters housing in the machine is very hard to clean properly. The combination washer/dryer operation takes longer than seperate units. The cleaning/drying operation is wonderful. I would like a practical way to access and clean the dryer filter housing/area within the machine.

Review from Samsung US
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May 1, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Saves time and effort

[This review was collected as part of a promotion.] Overall this combo machine has been a lifesaver for me! I always forgot to flip laundry and now it is not an issue. It holds large loads of laundry though I find small to medium seems to run better. It is super easy to work and use and the system is dummy proof. It takes up very little space leaving lots of room in the laundry room no matter the space you have. The only downfall I will say is the lint compartment. Lint can get stuck in the back left corner and there’s no way to get it out even with the vacuum sometimes it’s just stuck back there.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069