I have had it for almost a year. Although maintenence is a headache. It works so well. I love it. I feel bad for those not having my luck

I bought it this month and I'm still exploring it but I can't tell you how happy I am that I'm not forgetting to place the clothes from washer to dryer...yes, because this machine does it for me.

I give it 4 stars because it solves a big problem: the clothes don't get mildewy if I don't take them out right away. HOWEVER, there are a few downsides to this product: 1- It takes a long time for 1 load to get done. 2. Some of the clothes denim especially, come out wrinkly. I have had to iron several articles of clothing even if I am taking them out right away. 3. I thought this might make my life a little easier—i would give the kids each their own laundry day and I would make sure everything was done to my specifications each night before bed. They could get notifications to their phones to let them know when they would need to head back to fold and put away their laundry, but no. Maybe they would do it okay, but the lint trap is difficult: 2 pieces, the lint doesn't come out in one easy-to-collect sheet, and they aren't very detail-oriented, so I am afraid of something going wrong and causing a problem that leaves us without a washer or dryer. There is a lot of maintenance to it, but I am not going to list that as a bad thing. The units we had previously probably had things that should have been don't too, the difference is that I have alerts that tell me to stop procrastinating and so what needs to be done. I am thinking of getting an additional dryer so I can re-dry the denim or dry other things faster. I wonder if the vented version would work better? Plus I think it said the lint trap was redesigned.

[This review was collected as part of a promotion.] This device offers a user-friendly experience with its intuitive touch screen panel. The simple interface makes navigation effortless and enjoyable. While dry time is slightly longer than anticipated, the overall performance remains impressive. The sleek design complements its functionality, making it a valuable addition. It's a pleasure to use such a well-designed product.

[This review was collected as part of a promotion.] Phenomenal performance (set it and forget it)! Easy access to all vital components that require servicing/cleaning... DOES require lengthy drying times, and could benefit from an ever-so-slightly longer drain hose behind the detergent reservoir, but thoes minor considerations are more than compensated by the fact that no venting is required, and the unit operates incredibly economically on a standard 120volt outlet! My cat sleeps on his gel-infused memory foam bed atop the unit, which lulls him to sleep with it's gentle undulations (safely out of reach from my inquisitive hounds)!

Owned for 10 months. Three software updates. I like the All-in-One. We had an issue with letting clothes sour in the washer. With the all-in-one, that's never happened. Cons - 1) You need to clean the filter regularly, like a Roomba. Based on on-line reviews, that's the key issue to it failing. 2) It is large. I wanted a European-style compact, mini. But, I've gotten used to it. Pros - 1) You can start from dirty to clean & dry, without additional steps. Unless you want to add dryer sheets/balls. 2) I love how well the softener is added & the cycle options. 3) I didn't care for the 1st software update, but I like the most recent one (April/May 2025). It adds some helpful display options. 4) The large detergent containers are nice. 5) I wash my blacks on delicate & I really like the specialty detergent receptacle. I am actually back on the site to see if I could get a 2nd one, but I guess that's not an option.

[This review was collected as part of a promotion.] I’ve been using the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™ and I’m mostly happy with it. It’s quiet, efficient, and the all-in-one setup is a real space saver. Not sure what the AI part specifically does, but it feels automated—just switch it on and walk away. One nice addition would be auto-cleaning for the lint, but overall, it’s been a solid experience.

[This review was collected as part of a promotion.] I recently upgraded to the 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo™, and it has completely transformed my laundry routine. This all-in-one unit is not only sleek and modern in design, but it also delivers exceptional performance with cutting-edge AI features. The AI OptiWash & Dry technology is a standout—it automatically senses fabric types and load sizes, adjusting the wash and dry cycles for optimal results. My clothes come out clean, fresh, and perfectly dry every time, with no guesswork involved. The ventless heat pump drying is a game changer. It’s energy-efficient, gentle on fabrics, and ideal for homes without traditional dryer vents. Plus, the 5.3 cu. ft. capacity is surprisingly spacious, easily handling large loads including bedding and towels. I also love the smart connectivity. Being able to monitor and control cycles from my phone adds a level of convenience I didn’t know I needed. The quiet operation and stylish Bespoke design are just icing on the cake. If you're looking for a high-performance, space-saving laundry solution with smart features and energy efficiency, this is absolutely worth the investment.

Samsung, I guess, believes 5½ hours for "rapid wash" mode is acceptable. Perhaps "rapid" is relative to geological time scales or the heat death of the universe. My favorite part is needing to dry almost every load twice! Nothing says "cutting-edge AI technology" like clothes that come out damp after a full dry cycle. The "AI" must stand for "Absolutely Inadequate" because it certainly hasn't learned how to actually dry fabric. But hey, at least it's "Bespoke" - which apparently means you can choose what color you'd like your disappointment to come in.

[This review was collected as part of a promotion.] This washer is amazing I get it a few months ago and I’ve already done 235 washers and dryes, I love that it tells me if something goes wrong and go we to fix it 24/7 suppose, I just love it so much!