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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
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1,272 ratings1,272 reviews
  1. 5 stars79% (999)
  2. 4 stars13% (159)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (48)

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Showing 301-310 of 1,272 reviews
Jun 6, 2026
Kevans22
1 out of 5 stars
1 out of 5 stars review

Swindled

I feel cheated! I read reviews and did research. I have had the machine in my home for less than 30 days and it has already been a nightmare. it has given two error codes about the heat exchanger and then last night it flooded my entire laundry room. I have never experienced such a poor result from a supposed premium machine. I requested a refund and/or exchange to a normal non all in one. Samsung told me no and that there was nothing that they can do. Of course I scheduled the repair but this is very alarming already!! I feel cheated.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hello Kevans22, We hear what you shared about your Samsung washer dryer combo and the updates around service coordination and how things have been going so far. Having something new at home should feel smooth from day one, so it really matters that yours gets the attention it deserves and it’s a good step that a repair is already scheduled, as this allows our team to take a closer, more careful look and help bring everything back on track. Please keep this reference number for your records: 1152603017, as it helps our team quickly pick up where things are left off and provide you with timely updates. You can reach us here: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800 726-7864 (1-800-SAMSUNG) Your time in sharing this with us and staying connected truly matters. Rachel Samsung Care

May 1, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Saves time and effort

[This review was collected as part of a promotion.] Overall this combo machine has been a lifesaver for me! I always forgot to flip laundry and now it is not an issue. It holds large loads of laundry though I find small to medium seems to run better. It is super easy to work and use and the system is dummy proof. It takes up very little space leaving lots of room in the laundry room no matter the space you have. The only downfall I will say is the lint compartment. Lint can get stuck in the back left corner and there’s no way to get it out even with the vacuum sometimes it’s just stuck back there.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 2, 2026
Tommy
5 out of 5 stars
5 out of 5 stars review

Samsung bespoke

[This review was collected as part of a promotion.] The Samsung Bespoke All-in-One Washer Dryer (ventless) is a standout appliance that makes laundry effortless. The ability to wash and dry in one cycle without transferring clothes is a huge convenience. Its ventless heat pump design is energy-efficient and perfect for spaces without external venting. Clothes come out clean, dry, and well cared for, though cycles run a bit longer than traditional dryers. The sleek Bespoke design looks premium, and the smart features are actually useful. It's quiet, efficient, and ideal for anyone who wants a simple, modern, all-in-one laundry solution.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 20, 2026
Nil bhand
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One has completely changed my laundry routine. The biggest advantage is the convenience of washing and drying clothes in a single machine without needing to transfer loads. It saves both time and space, making it perfect for modern homes or apartments.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 20, 2026
ShopLaundry
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] This super duper laundry all in one has lots of space at 5.3 capacity but is still compact enough to be able to get the job done of two loads in one. The smart screen is very easy to use and connects to my phone for notifications. I love that I can wash and dry under 2 hours.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 25, 2026
Hj1828
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This machine has completely transformed laundry day for our family of four. The ability to load dirty clothes before bed and wake up to clean, dry laundry without ever transferring a load is an absolute lifesaver for a busy household. I love that it runs on a standard 120V outlet without needing an external vent, and the massive auto-dispenser means I don't even have to measure detergent anymore. It integrates perfectly with SmartThings, pinging my other Samsung screens when a cycle is done, and easily handles our largest loads. It is a massive time-saver and easily a 5-star upgrade!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 2, 2026
Starks wife
5 out of 5 stars
5 out of 5 stars review

Great combo

[This review was collected as part of a promotion.] This product is extremely energy and water efficient. My clothes come out clean and dry every time. It is automatic in the way it shift from wash to dry. It is a washer/dryer in one so you don't have 2 machines it is very spacious. It is easy to use and very convenient.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 27, 2026
DDCPCS
5 out of 5 stars
5 out of 5 stars review

It's super easy to use

[This review was collected as part of a promotion.] This combo took a little getting used to but now I don't think I'd ever like to go back to the old way of doing things. I use the AI mode and it is so easy. My clothes get really clean. Great product.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 12, 2026
Thao
1 out of 5 stars
1 out of 5 stars review

Terrible product, terrible service

This machine promises the future but delivers a headache. For a "premium" appliance, the performance is shockingly poor. ​Dryer is Useless: Because it's ventless, it takes forever. A single load of towels takes nearly five hours, and even then, they come out feeling "steamy" and damp rather than dry. ​The "AI" is Not Smart: The AI OptiWash feature constantly miscalculates the load weight. It either uses too little water or adds hours to the cycle for no reason. ​Maintenance Nightmare: The lint filter system is poorly designed. Wet lint gets trapped in crevices that are impossible to reach, which will definitely lead to mold or drainage issues down the road. ​Vibration & Noise: During the spin cycle, the whole house shakes. It sounds like a jet engine taking off in the laundry room. ​Bottom Line: It's a beautiful-looking machine that fails at its two basic jobs: washing and drying. It's way too expensive for something that makes laundry day take twice as long. Don't buy Samsung product

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Thao, That’s quite a bit to run into on something designed to simplify your routine, especially with the expectations that come with it. Anyone would find that hard to overlook. Drying performance and cycle duration can vary depending on the load size, fabric type, and selected settings. The guide below provides helpful steps to improve drying results and better understand how the system adjusts based on these factors: https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes Keeping the washer clean is an important part of maintaining its performance. The guide below outlines how to care for your unit and prevent buildup over time: https://www.samsung.com/us/support/answer/ANS10003197/ If you have additional concerns, you may reach out through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you reach out, sharing the reference number (1152494821) will help us assist you more efficiently. You can rely on us to be here when you need help. Glaiza Samsung Care

May 11, 2026
Billma
5 out of 5 stars
5 out of 5 stars review

All in One is the One to Have

[This review was collected as part of a promotion.] This is the first All in one Washer dryer that I have ever owned. It has impressed me to no end. I love the fact that I can communicate with it through smart things . It allows me to check up on We're in the cycle it is. The AI interface Does a great job at analyzing the washing conditions . When using the AI The time it takes to wash your clothes is extended But with the knowledge that I am saving energy in helping the environment makes it worth it

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069