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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,272 ratings1,272 reviews
  1. 5 stars79% (999)
  2. 4 stars13% (159)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (48)

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Showing 291-300 of 1,272 reviews
May 20, 2026
Eazy
5 out of 5 stars
5 out of 5 stars review

Runs smooth as silk!

[This review was collected as part of a promotion.] The process of getting the machine to work efficiently again was easy. Apparently these machines are very sensitive to laundry weight distribution. Therefore, it is recommended that you do not use too light or too heavy a load and clothes start evenly distributed in the machine. Once you do that the start and stop problems go away! I have been using the machine since this was explained to me and the compactness is interfacing with the start process with no problems!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 25, 2026
Proud family man
5 out of 5 stars
5 out of 5 stars review

Bespoke all in one

[This review was collected as part of a promotion.] What to say.... This is an amazing product. A washer and dryer in 1 is truly a blessing it does loads of laundry extremely quick and efficiently. If you are thinking about buying one do it I promise you will not regret it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 20, 2026
Kram
4 out of 5 stars
4 out of 5 stars review

Great space saving washer/dryer in one unit.

[This review was collected as part of a promotion.] Going on two years and like the washer/dryer. The filter is easy to remove and clean, but the filters housing in the machine is very hard to clean properly. The combination washer/dryer operation takes longer than seperate units. The cleaning/drying operation is wonderful. I would like a practical way to access and clean the dryer filter housing/area within the machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 2, 2026
Lena
1 out of 5 stars
1 out of 5 stars review

A mold machine.save your money protect your health

An absolute waste of my money.After about 8 months all my clothes started to smell like mold.nothing helped.we did everything by the book to upkeep it. Samsung came and told us that hose installation was wrong, It was not.we learned down the road that the machine is not taking the water completely out and it takes time to become full of mold, since it doesnt happen overnight. By the time we realized its a problem- the warranty ran out .once you separate the cycle and do the wash only, then start the drying - there is a sound of large amounts of watter that is drained first.So if to use wash only- the water just sits there and rods.HORRIBLE .that should never be the case.very hard to reach and bad to clean the condesator. And no special tools for it to be cleaned. On many occasions at the highest setting of dry - still damp and if not taken out right away- the same horrible load of smelly clothes that need a full cycle of wash and dry again if not 2 just to make it smell decent...there is not enough of softener setting for the clothes to even make a difference in a scent. An absolute trash of a machine. It seems like all it can do is grow and imply molds that you get to wear on yourself to develop rash if i voyld put -100 stars i would

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Lena, We know how important a Bespoke AI All-in-One Ventless Combo is for your laundry routine, and we hear your experience with the washing and drying results, maintenance, as well as the service visit and warranty. It’s usually related to moisture or residue collecting inside the washer over time, especially if some water stays in certain parts of the unit. A deep cleaning cycle can help clear it out and freshen up the washer. You can check the third and fourth sections in the link below for tips on keeping your laundry fresh: https://www.samsung.com/us/support/troubleshoot/TSG10007246/ We’d like to connect with you directly to learn more about your warranty coverage and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152573835 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 15, 2026
Mommafox3
5 out of 5 stars
5 out of 5 stars review

Great washer dryer combo

[This review was collected as part of a promotion.] I love this product I can put laundry in and not have to worry about switching it over. Such a time saver for my forgetfulness. And I love that it tells me it's completed sometimes scares me hearing a random voice talking in my house but absolutely love it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 26, 2026
Jesus
4 out of 5 stars
4 out of 5 stars review

Worth it if you don't mind 5 hours per load

[This review was collected as part of a promotion.] It is a nice washer/dryer actually leaves your clothes dry but there are times when it doesn't even if you do a small load. Only downside even on the fast cycle you're still looking for about 6 hours per load . But over all it's nice has a bunch of features like a bedding option that actually works and dries the bedding completely .

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 12, 2026
Brezzy
5 out of 5 stars
5 out of 5 stars review

Love my samsung washer combo

[This review was collected as part of a promotion.] Love this combo. Works wonderfully. Plus being able to connect to smart things. It's very efficient. Fits very large loads. The software offers very easy to use features. Also has energy saving features.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 15, 2026
Unhappy in WV
1 out of 5 stars
1 out of 5 stars review

Less than 6 months motor out, clothes stuck

This is by far the worst Samsung product, less than 6 months and the motor went out, the door would not open even after trouble shooting, clothes are stuck in the machine. The Samsung service tech could not get the door open. Buyer beware, do not buy

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Unhappy in WV, It’s clear this left a strong impression. What you shared is being carefully looked at, and speaking up like this helps keep real‑life expectations in focus. We would like to reassess your concern and work with you to ensure nothing is overlooked. You may reach us through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you contact us, having your reference number (1152391280) ready will help us support you more quickly. Samsung values your business. Glaiza Samsung Care

May 12, 2026
Virdi
5 out of 5 stars
5 out of 5 stars review

Time Saver!

[This review was collected as part of a promotion.] I've been using the Samsung Bespoke AI All-in-One Ventless Combo for a while now, and honestly, I'm impressed overall. The biggest game changer is being able to throw clothes in and come back later to everything fully washed and dried without transferring loads. That alone has made laundry feel way less annoying. The machine is surprisingly quiet, looks really modern, and handles larger loads better than I expected for a combo unit. The AI features and auto detergent dispensing are actually useful instead of gimmicky. Clothes come out clean, soft, and dry most of the time. That said, it's not perfect. Drying cycles can take longer compared to a traditional dryer, especially with towels or bulky items. You also have to stay on top of cleaning the lint filter and maintenance areas or performance starts to drop. It definitely requires more upkeep than a regular washer and dryer setup. Overall though, for saving space and convenience, I think it's worth it. If you hate switching laundry between machines or live in a condo/apartment, this combo makes life a lot easier.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 23, 2026
Thumbs up
5 out of 5 stars
5 out of 5 stars review

Great Washer and Dryer Combo

[This review was collected as part of a promotion.] We have had the Bespoke AI All-in-One Ventless Combo AI Home 7" LCD Display AI OptiWash™ for almost a year and Love It! It works great and reminds you of everything you need do to make it run smoothly. No more worries about remembering to put the washed clothes in the dryer because it will dry the clothes for you.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069