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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
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1,267 ratings1,267 reviews
  1. 5 stars79% (997)
  2. 4 stars12% (158)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (46)

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Showing 271-280 of 1,267 reviews
Apr 16, 2024
Jillianlaura01
5 out of 5 stars
5 out of 5 stars review

Space Saver! Awesome AI Washer/Dryer

[This review was collected as part of a promotion.] I was a bit of a disbeliever at first, but after getting time with this new washer/dryer combo unit, I now am fully appreciative of the benefits it has, and why it is such a premium unit. The capacity far exceeds what I'm used to in my old washer, and the ventless design make it easy to tuck away anywhere in the house with just a standard electric cord and access to a water line. this means no ductwork necessary, and that's pretty cool. It also has a TON of settings that you can set up to be quick access. Oh, and phone alerts to let you know (through the SmartThings app) that it's done. This is very handy for when you can't hear the adorable Samsung washer tune that plays at the end of the cycle :) I also really love the detergent dispenser, because it really saves time and keeps things tidy. You fill it once, and it dispenses for you for many washes, keeping the bottle of detergent hidden away in a cabinet until needed. This unit is an investment, so I'll be sure to keep it clean (always wash out the rubber boot every month to ensure no buildup!) and I hope to have it for many years. It is good to be on the cutting edge of laundry technology! :)

Review from The Insiders
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Jun 19, 2025
Kelly
5 out of 5 stars
5 out of 5 stars review

Works great and saves time

[This review was collected as part of a promotion.] We absolutely love our washer/dryer combo! It has been a huge space saver and lifesaver! The notifications from the app are great! We know when the washer is done and the dryer is complete. You can select so many different options. You definitely have to allow lots of time for the full cycle. If you have hang dry, you can do delicates only without drying. It’s great! Your clothes wash and dry without having to move the laundry to another machine! And the best part, you store your detergent and fabric softener and the washer/dryer dispenses it for you! That’s a huge timesaver!

Review from Samsung US
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Mar 15, 2025
Frustrated Owner
2 out of 5 stars
2 out of 5 stars review

Drain Pan Issues

The design of this washing machine is incompatible with using a drain pan. If you want to use a drain pan or, in my case, required by the plumbing code to have a drain pan under the washing machine, the detergent drawer will be physically blocked from fully opening. You will not be able to put detergent or softener into the washing machine. I was not aware that a drain pan was required until the installers came and would not install it until I had a drain pan in place. Getting a larger drain pan is out of the question. The largest one I found was 31” x 36”, which would allow the machine to sit in it, but not allow the detergent drawer to open. Also, couldn't find a drain pan of that size that would have a lower profile. I understand that there is a pedestal that can be purchased to raise the machine, which also doubles as a drawer for supplies. With a drain pan, it would just be an expensive stand since the drain pan would keep the drawer from opening. I’m at a loss for how to proceed at this point. I may have to jerry-rig something or figure out a way of lifting the entire washing machine every time I need to fill the detergent or softener bin. Can't comment on any of the other features of the machine as I'll need to figure this issue out before I can use it.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

Hi there, We understand the need to install the unit according to the plumbing code requirement. You can check the availability of the compatible drip pan by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148620040) to help our team gather your information. Have a great day. ^Charles

Apr 29, 2024
katkev2003
5 out of 5 stars
5 out of 5 stars review

I am in love with this machine.

[This review was collected as part of a promotion.] I have never had clothes smell this clean before. It’s got me thinking, did my old washer even clean my clothes? This machine is compatible with a regular outlet. You don’t need a 220 voltage outlet to plug it in. As long as you have a water hookup and a plug, you're ready to do laundry. The delivery people turned on the washer/dryer combo to be sure it worked. Well, I didn’t see what button they pushed to turn it on, so when I went to turn it on again I couldn’t find the on button. So I loaded the washer when they left and went to turn it on. The screen was blank. I looked on the owner’s manual; I called the hotline, I even chatted with the ai bot. Finally, the light hit it just the right way and I saw a little on/off button. I hit it and nothing happened for first two times, I hit a third time and this time it turned on. I felt like the sun came out after a month of rainy days. What I think is amazing about this machine is you can load up a lot of detergent and fabric softener into the bottom of the machine. It has 2 containers, one for each. The washer/dryer combo knows how much to take from each on each load of wash you do. So you load it up for the month and that’s it. You don’t touch it until the next month when you load it again. What a time saver. Another amazing feature on this machine is Wi-Fi connectivity. I can see where the load is at on my phone. I don’t have to keep running down the stairs into the basement to see where the load is during its cycle. Another amazing feature is you can actually turn on features like extra rinse, how much fabric softener to use, and how many spin cycles to use right from your phone. I absolutely love this machine. It is definitely a set it and forget it machine. You put the clothes in and come back in three hours and not only is it washed, but it is dry as well. This is a ventless dryer, making it safer than other dryers. Has a door on the side. You push to open the door, then pull out the lint box. Empty the lint and put it back in then Voila, turn on the machine again. My clothes smell so good after being ran through this washer/dryer combo. This machine has changed the way we do laundry in our house. I love this machine. I highly recommend this machine.

Review from The Insiders
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Jun 3, 2025
Jobeth
3 out of 5 stars
3 out of 5 stars review

Ehhhh it works

[This review was collected as part of a promotion.] Definitely takes way longer than advertised due to the dry time taking forever. Hate that I can’t connect via my phone without first pushing a button on the washer, then what’s the point. I guess the machine as a whole wasn’t what I was thinking

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from SEA Care

We understand the importance of ensuring your appliances provide the best results, Jobeth. Let's get the information you need for the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Please feel free to get back to us via the following options, should you need further assistance with the washer and dryer combo: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149459126) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 2, 2024
Valk
5 out of 5 stars
5 out of 5 stars review

Amazing appliance

[This review was collected as part of a promotion.] Bought this two months ago and it is amazing. The only con to this is that it does take longer than a traditional set but if you are prone to forget to move laundry over from the washer to dryer it will save you time.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Apr 17, 2024
Primex090
5 out of 5 stars
5 out of 5 stars review

Best Combo washing machine and dryer

[This review was collected as part of a promotion.] I recently had the opportunity to test the Samsung Bespoke All-in-One AI Laundry Combo, and I must say, it’s quite the powerhouse. The first thing you notice is its striking Dark Steel finish, which immediately gives off a premium vibe. It’s not just about looks, though; this machine is packed with features that make laundry less of a chore and more of a seamless part of daily life. The combo’s 5.3 cu. ft. capacity is generous, allowing for fewer loads even with bulky items. It’s a real time-saver, especially for families or anyone with a lot of laundry to tackle. The Super Speed setting is a standout feature, washing and drying a load in just 98 minutes. This is a significant cut down from the hours it usually takes with separate units. What’s truly impressive is the AI technology integrated into the machine. The AI Optiwash™ and AI Optimal Dry ensure that each load is washed and dried with optimal settings, taking the guesswork out of selecting cycles. Plus, the automatic detergent dispenser is a neat touch, holding enough for up to 47 loads. The SmartThings App compatibility is another highlight. Being able to control and monitor your laundry from anywhere is incredibly convenient. It’s the kind of feature you don’t know you need until you have it, and then you can’t imagine living without it. Installation is straightforward, thanks to the standard 120V power outlet requirement and the ventless design. It’s a game-changer for apartment dwellers or homes without dedicated laundry room venting. In terms of performance, the machine lives up to its promises. Clothes come out clean and dry, and the quick cycle options are perfect for when you’re in a rush. The only potential downside could be its size; it’s a bit larger than your average unit, so it might not be the best fit for smaller spaces. Overall, the Samsung Bespoke All-in-One AI Laundry Combo is a solid choice for anyone looking to upgrade their laundry game. It’s efficient, smart, and stylish—a winning combination in my book.

Review from The Insiders
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Apr 18, 2024
Aritotle1
5 out of 5 stars
5 out of 5 stars review

Game Changer

[This review was collected as part of a promotion.] If you are looking for a two word summary of this review: Simply Wow! This washing machine is truly magical, from the smart screen that can integrate with ring and other smart devices to the all in one washing/Drying functionality. it has loads of space and great features. First of all the fit and finish is great all around, it is stainless steel but I was really surprised is how Fingerprint Resistant it is. The Washing Machine looks clean even after a week and half of use. The installation was breeze, we just need to make sure that the water line is compatible with Washing Machine, mine was a standard water line and it perfectly well. Other than that it was just plugging into the outlet and we were all set! I love the connectivity of this, the smart thing app was a breeze to set up with a walkthrough of each setup of the process. The App has all of the features as at the standard control panel but it is a lot better because you have more space to read and toggle all our options. It show real time updates like how much laundry is remaining. Once it is done, it does give you a notification alert. Coming to the washing machine itself it is quite good, it has all the great AI features, which it initially tests with a small load of water and adjusts accordingly for the wash cycle. My washing machine is about five years old and over that I see a notable difference in the washing quality. Whenever I use soft fabrics, my old machine would wash it too much giving kind of faded color, the samsung machine is great as it able to recognize it and adjust accordingly. It made my life so much easier as I don’t have to change the setting every time, I could just select Normal wash and the washing machine would handle the rest. Although, I didn’t test it enough, I feel like the washing machine has been using significantly less water. My only pet-peeve is I wish they the drying time is little less than it is. But given that this is ventless machine, I am still mesmerized at its capabilities and functionalities. If you are looking for all-in one smart washing machine, then this is it, period!

Review from The Insiders
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Jul 15, 2024
Andy
5 out of 5 stars
5 out of 5 stars review

Great features to control settings in cellphone

[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy with this washer dryer combo. No need to transfer clothing and hurt your back. Also it uses a regular electric socket which is highly efficient. The machine senses the amount of clothing and decides on time of wash and drying and no worries it's all ready in about 2 hours plus. The detergent and softener can also be filled up on the bottom and you don't have to add any for a while. The dryer can be used separately as well and has many options as wrinkle free drying or presoak for stains. So many options. I did purchase a 5 year extended warranty just to be carefull as it's a heavy machine and hopefully with samsungs great reputation it will operate for many years.

Review from Samsung US
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Aug 16, 2024
Young
5 out of 5 stars
5 out of 5 stars review

Surprised and Surprised

[This review was collected as part of a promotion.] At first, I was not sure about the fact that it automatically knows the amount of detergent & softener, and that it is wrinkle-free. However, I was so surprised after using it once. Not only does it minimize detergent, it also says that it uses only 0.8 kW of electricity at just one time cycle eventhough small amount. Moreover, clothes come out completely and nicely without wrinkle. Since then, I have tried to introduce this Samsung product to co-workers and my daughter. I am so happy that I bought such a great product. Thank you, Samsung!!!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069